mHelpDesk vs Repsly

It's never fun setting up software it wasn't difficult but it was a little bit time consuming. Once everything is set up it pretty much runs itself though.

There is nothing currently that i dislike but MHD, but I would love to see this product communicate better directly with other software that we are using.

The only thing that sometimes knits my brows is some tiny bugs, that appear after some updates. But the good thing is they work on them really fast and fix asap.

- Reporting on the back end could be more robust - Photo taking could be simpler