OctopusPro is a cloud-based field service management solution that enables users to manage mobile workforces and track inquiries, quotes, bookings, invoices, payments and customer interactions.
OctopusPro provides users scheduling capabilities that allow them to manage bookings and appointments, accept or reject services and reschedule or cancel earlier bookings. Users are also provided with functionalities to manage leads, complaints and quality assurance activities.
OctopusPro allows users to create invoices, email them to the clients and accept payments online through their website, mobile app or credit cards. Users can also sync their financials with Xero or Quickbooks for integrated accounting, payroll and reporting. The solution supports multi-currency invoicing, features built-in invoice templates and provides payment tracking and recurring billing to the users.
Services are offered on a monthly subscription basis that includes support via phone, email, livechat and other online resources.
Riadh from Zenin Pty Ltd
Employees number: 51-200 employees
Highly recommended for anyone that runs a mobile service business, we spent months looking for the right software and we are glad we found OctopusPro
Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.
It was a little difficult to setup due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.
Jessica from Tile Cleaners Pty Ltd
Employees number: 11-50 employees
OctopusPro offers many features and integrations which Customer Support have been quick to help us out with when needed.
OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention:
- Technician AND customer facing app
- Very helpful dashboard
- Jobs status notification to clients
- Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc.
- Very responsive Customer Service