Finding software can be overwhelming. We've helped dozens of pest management businesses choose the right pest control software so they can track field workers and send automated reminders.

Showing 1-20 of 92 products

Jobber

Jobber is a cloud-based field service and landscaping solution designed for small and midsize businesses. The solution offers features like scheduling, invoicing, a client database, quotes and more. The scheduling module allows users... Read more

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Recent recommendations: 85 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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ServSuite

ServSuite by ServicePro is a cloud-based enterprise software solution for pest control, lawn care, and arbor care companies. Its customized capabilities are specially designed to meet the business needs of each of these individual... Read more

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Recent recommendations: 32 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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PestPac

PestPac, a WorkWave software, is a web-based field service management solution, offering unique, features to improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians... Read more

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Recent recommendations: 19 recommendations

Platforms: MacWinLinux
Deployments: Cloud
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BiznusSoft Field Service

BiznusSoft Field Service is a cloud-based solution designed to help businesses manage and control their operational cycle. Key features include account management, quotation and contract management, work order management, scheduling... Read more

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Recent recommendations: 16 recommendations

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Deployments: Cloud
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FOCUS 9

Focus is a cloud-based enterprise software suite that includes modular enterprise resource planning (ERP) and customer relations management (CRM) solutions. Users can also choose to use individual modules such as warehouse management... Read more

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Recent recommendations: 12 recommendations

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Deployments: Cloud
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Medulla Pro

Medulla Pro is a field service management solution for businesses of any size. The solution offers features for dispatching, scheduling, inventory, mobile reporting, work orders, parts, contracts, job checklists, field service tracking,... Read more

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Recent recommendations: 7 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Visual Planning

Visual Planning is a hybrid resource management and scheduling platform that helps businesses to manage their assets and day-to-day operations. The solution can be deployed on-premise or hosted in the cloud. Visual Planning offers... Read more

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Recent recommendations: 5 recommendations

Platforms: MacWinLinux
Deployments: CloudOn premise
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Service Cloud Field Service

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read more

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Recent recommendations: 2 recommendations

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Deployments: Cloud
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Oracle Service Cloud

Oracle Field Service Cloud is a best of breed, natively built in the cloud Field Service Management Solution. Oracle Field Service Cloud is designed to transform businesses of any size by improving their operational efficiencies using... Read more

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Recent recommendations: 2 recommendations

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Deployments: Cloud
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ServiceMax

ServiceMax is a cloud-based field service management solution delivering an integrated suite of applications for managing employees and customers. It is suitable for growing and small-scale businesses across various industries including... Read more

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Oracle Service Cloud

Oracle Field Service Cloud is a best of breed, natively built in the cloud Field Service Management Solution. Oracle Field Service Cloud is designed to transform businesses of any size by improving their operational efficiencies using... Read more

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Deployments: Cloud
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Fleet GPS tracking by High Point GPS

High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read more

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Reveal Field

Field Service Dispatch for Reveal is a user-friendly field service management solution to help simplify job management, scheduling and dispatching. It pairs with Verizon Connect Reveal so users can manage their vehicles, technicians... Read more

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Freshdesk

Offering multi-channel customer support, Freshdesk brings together every customer conversation into a centralized interface, helping customer support agents address and resolve trouble tickets. Whether the interaction occurs over... Read more

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Deployments: Cloud
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mHelpDesk

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk has multiple... Read more

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Deployments: Cloud
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eMaint X3

eMaint X3 is a cloud-based Computerized Maintenance Management Software (CMMS) solution that features facilities management, work orders management, preventative maintenance, purchasing and inventory control, cost tracking and reporting... Read more

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Deployments: Cloud
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ScheduFlow

ScheduFlow by Duoserve is a hybrid appointment scheduling solution that helps users create, view and edit schedules in real-time. The solution allows users to set up customized calendar view that helps them to compare days' activities... Read more

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Deployments: CloudOn premise
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GorillaDesk

GorillaDesk is a cloud-based field service management (FSM) solution designed for pest control businesses. Key features include pest activity tracking, pesticide usage tracking, scheduling, customer service history, dispatch management,... Read more

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Deployments: Cloud
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Bookedin Appointment Scheduling

Bookedin is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification reciepts. It... Read more

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Badger Maps

Badger Maps is a field sales management solution that offers planning, routing and scheduling features, combined into one integrated application. Badger Maps is cloud-based and also offers Android and iOS mobile apps for using the... Read more

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Buyers guide


Last Updated: April 2, 2020

While field service software is a general category that spans a wide variety of industries and offers specialized tools and functions for each, pest control software focuses solely on companies that provide insect and rodent removal services to their customers.

While the degree of functionality does not vary by vendor as much in this category as with other types of field service software, understanding the needs of your particular business is an important first step when evaluating new software. It’s also important to understand the options that are out there—so we put together this buyer’s guide to help you get up-to-speed on the market.

Here’s what we’ll cover:

What Is Pest Control Software?
Common Features of Pest Control Software
Benefits of Pest Control Software
Pricing: Web-Based vs. On-Premise

What Is Pest Control Software?

Pest control software is a specific type of field service software designed for use by pest management and control companies and their employees. This software assists with general business tasks, such as providing quotes and estimates to customers, and often supports invoicing and billing. But it can also include more industry-specific functionality, such as tracking pesticide use or even pest activity itself (more on this below).

The underlying theme of this software is that it offers users a unified system in which business owners can automate processes and track operations that are unique to their company.

PestPac Dashboard

Dashboard and mobile features in the PestPac pest control software program

Common Features of Software for Pest Control Companies

The majority of products currently on the market include invoicing and payment features and appointment scheduling, along with varying degrees of customer relationship management (CRM) functionality, such as customer information storage. Beyond that, some programs offer users the ability to track the pesticides they use, or keep a log of insect and rodent activity.

While these features will differ somewhat from vendor to vendor, most software offers at least some of the following features:

Billing & invoicing Similar to the billing and invoicing functions found in basic accounting software, this helps automate customer payments and business purchases while minimizing human error.
Appointment scheduling Allows users to plan out customer appointments in advance and cross-check employee schedules and availability. May include alert functions that flag upcoming, overdue or double-booked appointment slots.
Quote estimation Allows users to draft estimated pricing quotes for potential jobs, taking into account variables such as property size and the amount of chemicals needed to treat a particular property.
Customer information storage This basic CRM functionality allows users to store information and account histories for customers, so they can quickly pull up customer details and refer to previous appointments.
Mobile accessibility Allows users to retrieve data from the main software system using devices such as tablets or smartphones. Offered by many vendors, given the nature of pest control businesses and the need for employees to access systems in the field.
Pesticide usage tracking Allows users to track what types of chemicals they have used to treat a particular property, and how often. In some systems, may be included with customer account information, and can be referred to when scheduling new appointments.
Pest activity tracking Generally utilizes traps and other devices to monitor the types of pests active in a property and how often they enter certain areas. Staff can use this more advanced feature to determine how to approach individual jobs and gauge the success of initial pest-removal efforts.

Benefits of Pest Control Software

Pest control software includes different levels of functionality, depending on what the user’s goals are. In general, the benefits of this software fall into one of two tiers:

  • Basic business automation. Every system on the market is going to provide some basic business automation, be it through billing and invoicing, appointment scheduling or even quote estimation. Many of these solutions will offer some of the CRM functionality listed above, as well. However, they may not offer features specific to pest control, such as pesticide and pest activity tracking.
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  • Advanced automation and tracking functionality. In addition to basic business functions, more advanced systems will also include functions to automate and track the amount of chemicals your company uses for a particular job or to help identify the types of pests that need to be targeted. Some jurisdictions may have legal codes that require pest control providers to monitor pesticide usage. And larger companies—those with a high number of clients—may find the ability to track and automate all aspects of their operations an attractive option.

Pricing: Web-Based vs. On-Premise

Pricing for these solutions is dependent largely on the functionality they offer, as well as on the deployment model that is chosen. Deployment models include:

Web-based. This software is hosted in the cloud (online), on servers managed by the software vendor and is accessible using any device with an Internet connection. This is the most common deployment model for pest control software, and is an attractive option for small and midsize businesses due to the low cost of entry. Fees are usually subscription-based (known as “Software-as-a-Service,” or “SaaS”) and are charged, either monthly or annually, based on the number of users who need access to the system.

Given the nature of pest control, and the need for employees to access at least some aspect of the main system while at job sites or en route to appointments, the number of users who will be accessing the system is a significant factor to keep in mind when evaluating options.

On-premise. This is software that is hosted locally, on the software buyer’s own servers. Most on-premise software systems require the buyer to make a one-time, upfront payment for a license to use the software in perpetuity. Additional payments may be required for support, upgrades or maintenance.

While most pest control software is Web-based, on-premise solutions may be the right choice for larger companies with a large number of employees and/or clients. This is due in part to the issue of user access: A company with a large number of employees who all need to access the system may find more value in an on-premise system that only charges an upfront fee.

Pest Control Pricing

Because functionality can differ with these software packages, it’s important to keep in mind that added functionality tends to come at an additional cost.

For example, some basic software products may be competitively priced, offering the CRM features noted above—but they may not include capabilities specific to pesticide use or insect and rodent activity. For that reason, Web-based solutions with more advanced functionality can be a cost-effective option. The current software market offers a number of robust Web-based products, which tend to offer competitive pricing given the growing vendor landscape.