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Pest Control Software


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Housecall Pro logo
 
Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such... Read More
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Housecall Pro is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such... Read More
 
mHelpDesk logo
 
mHelpDeskis a field service solution that works to organize and manage service requests, billing, reports and customer relationships. This system has been around since 2007 and currently helps over 13,000 businesses manage all aspects... Read More
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mHelpDeskis a field service solution that works to organize and manage service requests, billing, reports and customer relationships. This system has been around since 2007 and currently helps over 13,000 businesses manage all aspects... Read More
 
Service Fusion logo
 
Service Fusion is a cloud-based field service management software. It caters to businesses of all sizes across multiple industries. It offers field service management, GPS fleet tracking, credit card processing and mobile applications... Read More
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Service Fusion is a cloud-based field service management software. It caters to businesses of all sizes across multiple industries. It offers field service management, GPS fleet tracking, credit card processing and mobile applications... Read More
 
FieldEdge logo
 
FieldEdge by dESCO is a leading Field Service Management solution for Home Service Contractors in fields including HVAC, plumbing, electrical and many more. The web-based program allows companies to manage all aspects of their business... Read More
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FieldEdge by dESCO is a leading Field Service Management solution for Home Service Contractors in fields including HVAC, plumbing, electrical and many more. The web-based program allows companies to manage all aspects of their business... Read More
 
Fleetmatics WORK logo
 
Fleetmatics WORK is a field service application that allows users to organise schedules, manage and track job progress and manage dispatching. Office and field workers can receive job information and updates on mobile devices. Schedules,... Read More
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Fleetmatics WORK is a field service application that allows users to organise schedules, manage and track job progress and manage dispatching. Office and field workers can receive job information and updates on mobile devices. Schedules,... Read More

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ServiceTitan logo
 
ServiceTitan for HVAC, plumbing and electrical home service businesses is a mobile, cloud-based field management platform that offers scheduling, dispatch, invoicing, sales, and more. The platform offers marketing ROI and conversion... Read More
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ServiceTitan for HVAC, plumbing and electrical home service businesses is a mobile, cloud-based field management platform that offers scheduling, dispatch, invoicing, sales, and more. The platform offers marketing ROI and conversion... Read More
 
Wintac logo
 
Established in 1988, Intac International has been supplying field service, installation, and construction companies with the tools they need to manage their entire business with one simple to use program. Intac’s all-in-one solution,... Read More
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Established in 1988, Intac International has been supplying field service, installation, and construction companies with the tools they need to manage their entire business with one simple to use program. Intac’s all-in-one solution,... Read More
 
MindYourService.com logo
 
MindYourService.com from Linxtechs is a cloud-based field service management solution designed to help service-based businesses schedule jobs, reduce expenditures, optimize workflow and task assignments, and operate in an error-free... Read More
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MindYourService.com from Linxtechs is a cloud-based field service management solution designed to help service-based businesses schedule jobs, reduce expenditures, optimize workflow and task assignments, and operate in an error-free... Read More
 
Service Cloud Field Service logo
 
Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
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Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
 
ThermoGRID logo
 
ThermoGRID is a cloud-based, Field Service solution for small to mid-size residential contractor companies. It offers a fully integrated suite of applications to help automate the day-to-day operations of the business. Before sending... Read More
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ThermoGRID is a cloud-based, Field Service solution for small to mid-size residential contractor companies. It offers a fully integrated suite of applications to help automate the day-to-day operations of the business. Before sending... Read More

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PestPac logo
 
PestPac, a WorkWave software, is a web-based field service management solution, offering unique, features to improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians... Read More
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PestPac, a WorkWave software, is a web-based field service management solution, offering unique, features to improve productivity, profitability, and customer satisfaction. PestPac is a scalable solution that can serve single technicians... Read More
 
Mobiwork MWS logo
 
Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing & invoicing, work order management, electronic forms, scheduling & dispatch, and contact management. It offers flexible deployment... Read More
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Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing & invoicing, work order management, electronic forms, scheduling & dispatch, and contact management. It offers flexible deployment... Read More
 
FieldService360 logo
 
Field Service 360 (also called FS360) is a cloud-based field service solution designed to help businesses manage and control their service cycle. The solution comprises of integrated modules that collectively offers tools for technician... Read More
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Field Service 360 (also called FS360) is a cloud-based field service solution designed to help businesses manage and control their service cycle. The solution comprises of integrated modules that collectively offers tools for technician... Read More
 
SAMPro Enterprise logo
 
SAMPro Enterprise is an end-to-end accounting and service management solution. The integrated suite of Field Service applications offered includes Service Dispatching, Mobile Workforce, CRM, Analytics and KPI’s, Quoting, PO, Inventory... Read More
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SAMPro Enterprise is an end-to-end accounting and service management solution. The integrated suite of Field Service applications offered includes Service Dispatching, Mobile Workforce, CRM, Analytics and KPI’s, Quoting, PO, Inventory... Read More
 
SmartField logo
 
SmartField is a web-based platform with a flexible suite of field service solutions. Both commercial and residential field service providers can utilize the system for GPS tracking, scheduling, dispatch, contact management, billing,... Read More
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SmartField is a web-based platform with a flexible suite of field service solutions. Both commercial and residential field service providers can utilize the system for GPS tracking, scheduling, dispatch, contact management, billing,... Read More

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Trimble PULSE™ logo
 
Trimble PULSE is a modular, cloud-based Field Service solution for midsize to large companies in a variety of industries worldwide. It’s suited for a service companies that specialize in anything from plumbing to property maintenance,... Read More
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Trimble PULSE is a modular, cloud-based Field Service solution for midsize to large companies in a variety of industries worldwide. It’s suited for a service companies that specialize in anything from plumbing to property maintenance,... Read More
 
FIELDBOSS logo
 
Serving field service vendors since 1989, FIELDBOSS is an end-to-end solution built within Microsoft Dynamics. The system is geared towards medium to large sized HVAC companies in both commercial and residential markets. The system... Read More
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Serving field service vendors since 1989, FIELDBOSS is an end-to-end solution built within Microsoft Dynamics. The system is geared towards medium to large sized HVAC companies in both commercial and residential markets. The system... Read More
 
Launch27 logo
 
Launch27 is a cloud-based online booking solution suitable for service businesses of all sizes. Key features include customizable online booking forms, availability calendars, appointment notifications and online fee payment. Launch27... Read More
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Launch27 is a cloud-based online booking solution suitable for service businesses of all sizes. Key features include customizable online booking forms, availability calendars, appointment notifications and online fee payment. Launch27... Read More
 
Dataforma logo
 
Dataforma Roofing Software was originally designed for roofing contractors, but it is now utilized by other construction trades, including electrical, plumbing and HVAC. It is a web-based business management system that helps contractors... Read More
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Dataforma Roofing Software was originally designed for roofing contractors, but it is now utilized by other construction trades, including electrical, plumbing and HVAC. It is a web-based business management system that helps contractors... Read More
 
MO.S.T. logo
 
MO.S.T. was created to meet the specific service and support needs of organizations in the HVAC, Plumbing, and Electrical services industries. The system offers tools to optimize scheduling and automate daily tasks both in the field... Read More
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MO.S.T. was created to meet the specific service and support needs of organizations in the HVAC, Plumbing, and Electrical services industries. The system offers tools to optimize scheduling and automate daily tasks both in the field... Read More

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Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: September 26, 2017


While field service software is a general category that spans a wide variety of industries and offers specialized tools and functions for each, pest control software focuses solely on companies that provide insect and rodent removal services to their customers.

While the degree of functionality does not vary by vendor as much in this category as with other types of field service software, understanding the needs of your particular business is an important first step when evaluating new software. It’s also important to understand the options that are out there—so we put together this buyer’s guide to help you get up-to-speed on the market.

Here’s what we’ll cover:

What Is Pest Control Software?
Common Features of Pest Control Software
Benefits of Pest Control Software
Pricing: Web-Based vs. On-Premise

What Is Pest Control Software?

Pest control software is a specific type of field service software designed for use by pest management and control companies and their employees. This software assists with general business tasks, such as providing quotes and estimates to customers, and often supports invoicing and billing. But it can also include more industry-specific functionality, such as tracking pesticide use or even pest activity itself (more on this below).

The underlying theme of this software is that it offers users a unified system in which business owners can automate processes and track operations that are unique to their company.

PestPac Dashboard

Dashboard and mobile features in the PestPac pest control software program

Common Features of Software for Pest Control Companies

The majority of products currently on the market include invoicing and payment features and appointment scheduling, along with varying degrees of customer relationship management (CRM) functionality, such as customer information storage. Beyond that, some programs offer users the ability to track the pesticides they use, or keep a log of insect and rodent activity.

While these features will differ somewhat from vendor to vendor, most software offers at least some of the following features:

Billing & invoicing Similar to the billing and invoicing functions found in basic accounting software, this helps automate customer payments and business purchases while minimizing human error.
Appointment scheduling Allows users to plan out customer appointments in advance and cross-check employee schedules and availability. May include alert functions that flag upcoming, overdue or double-booked appointment slots.
Quote estimation Allows users to draft estimated pricing quotes for potential jobs, taking into account variables such as property size and the amount of chemicals needed to treat a particular property.
Customer information storage This basic CRM functionality allows users to store information and account histories for customers, so they can quickly pull up customer details and refer to previous appointments.
Mobile accessibility Allows users to retrieve data from the main software system using devices such as tablets or smartphones. Offered by many vendors, given the nature of pest control businesses and the need for employees to access systems in the field.
Pesticide usage tracking Allows users to track what types of chemicals they have used to treat a particular property, and how often. In some systems, may be included with customer account information, and can be referred to when scheduling new appointments.
Pest activity tracking Generally utilizes traps and other devices to monitor the types of pests active in a property and how often they enter certain areas. Staff can use this more advanced feature to determine how to approach individual jobs and gauge the success of initial pest-removal efforts.

Benefits of Pest Control Software

Pest control software includes different levels of functionality, depending on what the user’s goals are. In general, the benefits of this software fall into one of two tiers:

  • Basic business automation. Every system on the market is going to provide some basic business automation, be it through billing and invoicing, appointment scheduling or even quote estimation. Many of these solutions will offer some of the CRM functionality listed above, as well. However, they may not offer features specific to pest control, such as pesticide and pest activity tracking.
  •  
  • Advanced automation and tracking functionality. In addition to basic business functions, more advanced systems will also include functions to automate and track the amount of chemicals your company uses for a particular job or to help identify the types of pests that need to be targeted. Some jurisdictions may have legal codes that require pest control providers to monitor pesticide usage. And larger companies—those with a high number of clients—may find the ability to track and automate all aspects of their operations an attractive option.

Pricing: Web-Based vs. On-Premise

Pricing for these solutions is dependent largely on the functionality they offer, as well as on the deployment model that is chosen. Deployment models include:

Web-based. This software is hosted in the cloud (online), on servers managed by the software vendor and is accessible using any device with an Internet connection. This is the most common deployment model for pest control software, and is an attractive option for small and midsize businesses due to the low cost of entry. Fees are usually subscription-based (known as “Software-as-a-Service,” or “SaaS”) and are charged, either monthly or annually, based on the number of users who need access to the system.

Given the nature of pest control, and the need for employees to access at least some aspect of the main system while at job sites or en route to appointments, the number of users who will be accessing the system is a significant factor to keep in mind when evaluating options.

On-premise. This is software that is hosted locally, on the software buyer’s own servers. Most on-premise software systems require the buyer to make a one-time, upfront payment for a license to use the software in perpetuity. Additional payments may be required for support, upgrades or maintenance.

While most pest control software is Web-based, on-premise solutions may be the right choice for larger companies with a large number of employees and/or clients. This is due in part to the issue of user access: A company with a large number of employees who all need to access the system may find more value in an on-premise system that only charges an upfront fee.

Pest Control Pricing

Because functionality can differ with these software packages, it’s important to keep in mind that added functionality tends to come at an additional cost.

For example, some basic software products may be competitively priced, offering the CRM features noted above—but they may not include capabilities specific to pesticide use or insect and rodent activity. For that reason, Web-based solutions with more advanced functionality can be a cost-effective option. The current software market offers a number of robust Web-based products, which tend to offer competitive pricing given the growing vendor landscape.

 

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