SAMPro Enterprise Software

4.60 / 5 (5)

Our advisors have recommended this product 1 time in the last 30 days

About SAMPro Enterprise


SAMPro Enterprise by data-basics is a field service and construction management solution that offers modules such as Service Dispatching, Mobile Workforce, CRM, Analytics, Quoting, PO, Inventory and Requisitioning, Preventative Maintenance Processing and more. The solution utilizes a proprietary rules-based management feature “Call Escalation Manager” that allows users to implement rules and automate routine activities to manage the workflow of a service company. It alerts the employees to potential problems in their early stages and allows businesses to apply their core rules.

SAMPro has a feature called TechAnywhere, which gives techs in-the-field access to current information and work orders via Android devices. Techs can change the status of work orders, add labor, material and inventory and capture signatures as they are completing tasks. Other TechAnywhere features include credit card processing, time stamping, GPS integration, document management integration, real-time equipment and metric lookups, quoting and refrigerant tracking. Support is offered via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 8, Windows 10

5 Reviews of SAMPro Enterprise

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(4)

4 stars

(0)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-5 of 5 reviews

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October 2017

Brittney from GroupOne

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

SAMPro review

Great accounting and service management solution.

Pros

The alert feature sends notice to the needed employee to assess the problems on the early stages and allows automation of routines to efficiently manage the workflow.

Cons

The TechAnywhere feature that gives in the field access to current info and orders is only through Android phones so those with iPhones don't get the feature.

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

This software offers a wide range of service management solutions!

Pros

The scheduling and management features are excellent for any business and it is very simple and easy to lean how to use.

Cons

I have not encountered any issues with this software as of yet and I have not heard of any complaints from our team members who are using it. Overall I think SAMPro is great!

March 2015

Dale from Southeast Mechanical

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2015

simply the best out there!

Our company was methodical in looking at 5 different software products and found SAMPro hands down to be the best. They have been around over 30 years and understand the service industry.

November 2016

lyndsey from CRYSTAL CLEAR WATER

Company Size: 11-50 employees


Ease-of-use

3.0

Functionality

4.0

November 2016

Under Consideration

We are currently comparing this company with a couple other programs to use

January 2017

Bruce from R&B services

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

This is a Quality product.

It didn't take very much time for me to familiarize myself with the product. I believe that even those with minimal experience using this sort of software can grasp swiftly.

Pros

Its easy to comprehend