ServiceOrderManager is a cloud-based field service management (FSM) solution that caters to scheduling, work order, dispatch software for HVAC, plumbing, electrical and other service order businesses. It provides a platform for these businesses to manage different types of service information that includes quotes, projects, service level agreements, equipment history and rentals.
ServiceOrderManager features an employee tracking module, allowing companies to track commissions, work history, skills, workgroups and more. With this module, businesses can have an idea of the capabilities and skill set of their workforce. There is also a module for timesheet tracking, including a time recorder and a timesheet matrix option. Mobile applications for iOS, Android and Windows devices are offered that allow users to remotely access the solution.
Additionally, organizations can also use the solution to help track and maintain their equipment, including maintenance history and information, schedules and meters. Services are offered on a monthly subscription basis after a one-time setup fee. Support is available via phone and email.