About Cleo Integration Cloud

Cleo Integration Cloud is a platform purpose-built to design, build, operate and optimize critical supply-chain integration processes. With greater choice, companies can blend self-service and Cleo Services for integration agility and control. Together with end-to-end visibility across EDI and API integrations, technical and business users can have the confidence to rapidly onboard trading partners, enable integration between applications, and streamline revenue-generating business processes.

Pricing details for Cleo Integration Cloud are available on request and support is provided via phone, documentation and other online measures.


Supported Operating System(s):

Web browser (OS agnostic)

81 Reviews of Cleo Integration Cloud

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(57)

57

4 stars

(21)

21

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 81 results

December 2018

Andre from Mondetta Clothing

Verified Reviewer

Company Size: 51-200 employees

Industry: Apparel & Fashion

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

Cleo changed our B2B process

We are satisfied with the move to Cleo and waiting for new products in 2019.

Pros

What I like on Cleo is the quality of the products and how they are update. We use Clarify for mapping translation. The quality of our mapping, implementation time and cost moved more then 500%.

Cons

It is not intuitive and you may have to invest a lot of time in how to use the system but overall this is the only difficult that you may have.

February 2017

Juliann from St. Ann's Community

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2017

Good Effort!

Customer support has been very helpful and prompt with a same day callback. If they can't fix the issue right away, they are persistent with their efforts until the issue is fixed. I think that the ease of use could be improved with additional documentation on how to use the ruleset functions and some better documentation on using VLTrader.

Pros

The functionality. I am able to use information from a database to create other tables, flat files or xml files. Once I had a template to use as an example, I was able to automate the creation of a fixed width file within 3 days. This was a process that I thought would never be able to automate.

Cons

The log errors are often difficult to understand if you aren't familiar with java. VLTrader seemed so easy to use during training but parts of it seem not to be working correctly.

September 2017

Mark from MercuryGate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2017

Great software. Still a few bugs that need to be worked out

Pros

Features are what I like best as well as ease of use. The fact that clarify is being integrated in Harmony is great and will assist our company greatly

Cons

The software still has some bugs that we are waiting to be addressed. The ability to handle large amount files can cause issue. Once these issues are addressed the software will be great.

September 2017

Christopher from Multistate Tax Commission

Company Size: 11-50 employees

Industry: Government Administration

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

We have been looking for a secure way to transfer large files and Cleo does exactly what we need!

The ability to share large files with external users as well as using the High Speed Protocol to sync folders with remote users to ensure data backups from a central location.

Pros

It says what it says it does. I like that once it is installed and configured it works. That seems pretty basic, but that is not always the case with new software. I also like that I have expandability. The features we are currently using are only a fraction of what we could be using, so down the road as we find use cases for Cleo to solve, we will already have the software installed and we will already be familiar with it.

Cons

There isn't much not to like. It solved the issue we were having with sending large files securely. If I was forced to come up with a con it would be that you do have to purchase a lot of functionality just to solve one problem. A more, al a carte pricing model, for our small organization, would have been a better fiscal fit.

September 2017

Sean from Crete Carrier Corporation

Company Size: 5,001-10,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2017

Cleo Clarify is easy to use and flexible for our business processes.

EDI integration with hundreds of trading partners and very high volume of transaction processing.

Pros

Ability to quickly change from Test to Production servers. Ability to set up custom audit filters specific to our purposes. Integration with SVN repository for project management. Easy to deploy changes to projects.

Cons

Current cluster architecture is too touchy and dependent upon services (nodes) being started in the correct order. It takes close to 90 minutes from start to finish to properly bring the environment down and back up again (10 server cluster).