BrokerPro Software

4.63 / 5 (27)

About BrokerPro


BrokerPro is a cloud-based fleet management system designed for transportation intermediaries dealing in truckload and international transport logistics freight.

The load detail module helps users build loads, assign carriers, enter shipment details, fax or email rate confirmations and post loads to load boards. The rate quote module takes prospective load orders from customers and links them with carriers. Users can email requests for bids and fixed price offers from carriers and post the same offer on load boards.

The document manager allows users to upload, organize and manage documents associated with loads, customers and carriers. BrokerPro also provides customized truckload capability features, allowing users to enter multiple customers on a single consignment, split loads and stops and charge discounted rates to customers. BrokerPro integrates with QuickBooks to generate customer invoices and carrier settlements.

Pricing is per month. Support is offered via email and phone.



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Supported Operating System(s):

Windows 7, Linux, Web browser (OS agnostic), Windows 8, Windows 10

27 Reviews of BrokerPro

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18)

4 stars

(8)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 27 reviews

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March 2017

Bradley from Centerline Freight Services, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Broker Pro

We at Centerline started our company back in 2004. We started using Broker Pro at this time and continue to us this product today. We have over 13,000 Carriers on file and 7,000 Customers. All this information can be found within seconds, listed by any field you choose- State, Equipment type, MC#, DOT # - anything. We import invoices from carriers to Quickbooks and Pay carriers from Quick books in one easy step. Yearly and Monthly totals by customer or carrier is a click away. I could go on forever and most likely haven't even touched on all the features we use. Even with all the records or 45,000 load alone, this program hasn't slowed down. Highly recommend this to anyone and the customer support is excellent.

Pros

Simple to use - yet provides any information you could possibly need. And when having multipal employee's - if a carrier is on the do not use list, everyone knows it and why. Integrates with Quickbooks making invoicing and record keeping simple as a click of a key.

Cons

Nothing.

Response from Infinity Software Solutions of

Replied March 2017

Brad, Thanks for the kind comments. We have enjoyed working with you and your team at Centerline for 13 years and look forward to another 13!

August 2016

Krista from TRANSPORTATION RESOURCES, INC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Want a Successful Brokerage? Get the best Software on the Market!!

Broker Pro is what I depend on to enter and keep up with every truckload or less than truckload shipment I handle. Once your information is entered you have the option to save and never have to re-enter. Whether it is an entire load, carrier, shipper, or receiver it is stored for future use.

Pros

The ability to copy and store all info. Being able to look at your numbers in the accounting function at any time. And, one of my absolute favorite functions is the ability to go straight to the 'Safer System' while in the software to verify a carrier.

Cons

I have no complaints. It has served my company well.

January 2019

Hayden from Haulin All

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Hands down, the best TMS out there

I love how the Broker PRO software has everything I need, including, the forms, tracking, reports, ease of use, how it makes billing, invoicing, and everything necessary to run a brokerage. It really is everything a Broker needs. I strongly recommend it to anyone in the freight brokerage industry. Also the support is hands down the best. If I have ever had a problem or needed help with anything, they are always there and very helpful. We have been with them for years and aren't going anywhere.

Pros

How comprehensive, customizable, and easy it is to use without compromising quality.

Cons

Can't really think of a single thing that I don't like honestly.

Response from Infinity Software Solutions of

Replied January 2019

Thank you Hayden.

September 2016

John from iTS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Great company, great people, great product!

Have dealt with Infinity Software and Joe since our inception in 2002. Could not have gotten the features that our software contains for anywhere near this price from their competition.

Pros

Ease of use. Rate confirmations are able to be faxed or emailed with the click of the mouse. Accounting functionality is also top notch.

Cons

Can't think of any negatives.

January 2019

Tammy from GLG II, Ltd.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

January 2019

BrokerPro review

Pros

The thing that I like the most about the program is it's ease of use. VERY user friendly!

Cons

It seems that some of the bugs have not been worked out. The places where you enter a phone number for a carrier or customer does not work properly, and hasn't for some time. When you try to put the phone number in, it jumps out to the end of the form. You have to manually put the cursor in the right place, again, after that, so that you can properly enter the number.

Response from Infinity Software Solutions of

Replied January 2019

Thanks for your review Tammy. I will pass this along and see that it gets addressed.

August 2016

Steve from FAC Logistics Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

We have been a long time customer of ISS

We have been with them from our start up, as we have grown and added people ISS has provided the customer service we have come to expect to get our people up and running.

Pros

Very easy to bring someone on board and introduce them to the brokerage program. Easy to move through the different screens, from adding a new carrier or customer to load details.

June 2017

Marcus from Capital Transportation Group, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Outstanding TMS platform and customer service!

The software's features expand with your business growth! No Cons - The company has been very responsive to any of our inquiries about the software. They often use customer feedback to enhance the TMS features.

Pros

Favorite feature is the Import Carrier function. The BrokerPro software integrates with Saferwatch risk management, which allows users to import Carrier profiles directly into BrokerPro. This feature saves data entry time for all New Carriers.

August 2016

Jay from Thompson Logistics, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2016

Good Stuff

We have been a BrokerPlus user for MANY years! Thankfully it is pretty flawless and meets all of our needs!

Pros

Ease of use and the ability to interface with Quickbooks & posting sites is a huge help for us

January 2019

Justin from MidLink Logistics, LLC.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Awesome features, Great Value!

Overall, BrokerPro is one of the most cost efficient software options available for brokers. With the option to pay for certain features, you can really customize it to work for your business without spending money on things you do not need. The support team is great and responds quickly if any questions arise. I would definitely recommend!

Pros

I love that you can customize this software for your company's needs. You pay for what you want to use and that's awesome, because every company is a little different. We have been working closely with CSR to create solutions to some of our unique needs. It integrates well with many platforms commonly used in the industry including automatic posting to DAT. Plus there are textable driver confirmations!

Cons

Transitioning from BrokerPlus to BrokerPro is a complex process, but they have worked with us to make it as seamless as possible.

Response from Infinity Software Solutions of

Replied January 2019

Thanks Justin!

February 2019

VALERIE from CAL-TEX TRANSPORTATION L.L.C.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

February 2019

AUTOMATIC SAVE

I WAS ACCUSTOMED TO V2BROKER THAT GAVE ME A BETTER UNDERSTANDING OF MY OVERALL TOTALS ON ONE WINDOW SIMULTANEOUSLY BETTER ALLOWING ME TO PLAN THE REMAINDER OF MY QUARTER, ETC. I DON'T NOT LIKE THIS SYSTEM. I AM LIKING THE UPDATES AND THE COMMUNICATION OVERFLOW TO REMIND OF THE LATEST UPDATES AND EXPLAIN.

Pros

EASY TO MANEUVER THROUGH
VIABLE OPTIONS FOR ORGANIZATION OF TENDERS
COLOR CODING
INFORMATION PER TABS ON LOAD LIST IS HELPFUL
CHECK CALLS OPTION UPDATE IS GREAT

Cons

AN AUTOMATIC SAVE OPTION WOULD BE GOOD. THERE ARE TIMES THE HARDWARE HAS A MALFUNCTION AND THE COMPUTER SHUTS DOWN LOSING INFORMATION THAT WAS BEING WORKED ON. I FEEL MORE OF A LANDSCAPE VIEW OF THE TENDER AS A WHOLE RATHER THAN THE TABS. AT LEAST FOR NUMBER PURPOSES. POSSIBLY A PRINT OUT OF ALL THE INFORMATION PER TAB. IT IS A LITTLE DIFFICULT TO EXPLAIN BUT FEEL FREE TO CALL ME FOR EXPLANATION.

Response from Infinity Software Solutions of

Replied February 2019

Thanks for your feedback Valerie.

January 2019

Roy from RB3 Transport

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Definitely worth it.

Pros

Very easy to use. All the information you would need at your fingertips.

Response from Infinity Software Solutions of

Replied January 2019

Thank you Roy.