Finding software can be overwhelming. Software Advice helps public emergency organizations choose the right fire department software to manage emergencies related to fire safety.

Showing 1-20 of 47 products

Samsara

Samsara is a cloud-based fleet management solution that offers features such as GPS tracking, trailer tracking, dashboard camera, routing and dispatch, reefer monitoring and more. It is designed to help small and midsize fleet business... Read more

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Recent recommendations: 44 recommendations

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Deployments: Cloud
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Verizon Connect Reveal

Verizon Connect Reveal is a cloud-based fleet management solution suitable for small and mid-sized companies. Users can view all drivers on a map and automatically detect their behavior such as harsh braking, quick starts, hard corning... Read more

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Recent recommendations: 35 recommendations

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1Shift Logistics

1SHIFT Logistics is a Freight Intelligence Management System. Manage your shipment efficiencies through the first, mid, or last mile with real time freight visibility, route optimization, environmental conditions (temperature, humidity,... Read more

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Recent recommendations: 29 recommendations

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AUTOsist

AUTOsist is a cloud-based fleet maintenance management solution for businesses of all sizes and types. Key features include maintenance tracking and reminders, inspection checklists, fuel tracking, records management and reporting. AUTOsist... Read more

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Recent recommendations: 26 recommendations

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Dossier Fleet Maintenance

Dossier is a hybrid fleet maintenance solution that helps fleet owners and managers to manage business operations involved in maintaining a fleet. Key features include a central automated dashboard, predictive scheduling and maintenance... Read more

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Recent recommendations: 25 recommendations

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Deployments: CloudOn premise
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Mobiwork MWS

Mobiwork MWS is a suite of field service solutions that features GPS tracking, inventory management, billing and invoicing, work order management, electronic forms, scheduling and dispatch and contact management. It offers cloud-based... Read more

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Recent recommendations: 13 recommendations

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Deployments: CloudOn premise
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FleetLocate

FleetLocate by Spireon, is a GPS-based fleet tracking software that provides actionable business intelligence with real-time monitoring of assets and workforces to enable timely, informed decisions that allow you to optimize resources,... Read more

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Recent recommendations: 11 recommendations

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Locus Dispatcher

Locus Dispatcher is a fleet management solution that caters to midsize and large businesses across various industries such as e-commerce, 3PL, home services and retail. Features include dispatch management, driver management, maintenance... Read more

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Recent recommendations: 2 recommendations

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Deployments: CloudOn premise
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Quartix Vehicle Tracking

Quartix is a cloud-based fleet management solution that caters to businesses across industries such as building and construction, trades and field services, transportation, security, distribution and more. Key features include real-time... Read more

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Recent recommendations: 2 recommendations

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Fleet GPS tracking by High Point GPS

High Point GPS Tracking and Dispatch is a web-based solution designed to help companies coordinate and track their fleet of vehicles in real-time. Each vehicle is installed with a tracking device with a constant satellite and cellular... Read more

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Recent recommendations: 1 recommendations

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Deployments: Cloud
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Verizon Connect Networkfleet

Verizon Connect provides fleet management solutions for government agencies and enterprise organizations. The Networkfleet platform is a GPS vehicle tracking system that offers reporting, vehicle diagnostics, fleet maps, and a fuel... Read more

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One Step GPS

One Step GPS provides a real-time GPS fleet tracking solution with no contracts, no cancellation fees and no equipment fees. The software is web-based with 2-60 second updating for all vehicle and asset tracking, and is able to be... Read more

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Oracle SCM Cloud

Oracle SCM Cloud is a cloud-based supply chain management solution that offers distribution, manufacturing, inventory management and fleet management within a suite. The product features product development, which allows users to... Read more

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Whip Around

Whip Around is a cloud-based fleet management system which assists transport, logistics and delivery firms with fleet inspection, team management and DOT audits. Its key features include GPS tracking, data import, alerts and reporting. Whip... Read more

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Recent recommendations: 18 recommendations

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ManagerPlus

ManagerPlus is a powerful fleet maintenance solution designed with its users in mind. ManagerPlus takes the guesswork out of maintaining vehicles with preventive maintenance scheduling, inventory management, and in-depth reporting... Read more

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Recent recommendations: 11 recommendations

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IntelliShift

IntelliShift, a division of VTS, is an enterprise operational intelligence platform that improves the efficiency and effectiveness of your connected fleet management operations. ​Built specifically to provide configurable and tailored... Read more

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Recent recommendations: 1 recommendations

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Deployments: CloudOn premise
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GPS Trackit

GPS Trackit is a cloud-based fleet management solution designed for small and midsize businesses in industries including government, health care, automotive and construction. GPS Trackit offers features including GPS tracking, scheduling... Read more

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EROAD

EROAD is a cloud-based solution that enables businesses to streamline processes related to fleet management, tax reporting, maintenance scheduling and more. It helps managers locate drivers and assets across locations, record vehicle... Read more

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Tookan

Tookan is a cloud-based delivery management solution that helps delivery businesses manage fleet and automate dispatching operations. It lets users assign tasks to delivery agents as per their schedules and track the live location... Read more

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Titan GPS

Titan GPS is a cloud-­based fleet management solution that helps fleet operators track and manage vehicles, equipment and mobile assets across Canada and the United States. GPS tracking hardware and tailored service plans are also... Read more

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Deployments: Cloud
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Buyers guide


Last Updated: March 25, 2020

In the U.S., a fire department responds to a fire incident every 24 seconds.

With so many incidents to cater to, fire departments need to enhance their operational efficiency by improving incident and fleet management capabilities. If your fire department relies on clunky spreadsheets and manual data entry, you're hurting your ability to respond in a timely, efficient manner—and save lives.

Fire department software can help your fire station improve overall operational efficiency by automating core tasks such as incident, fleet, and personnel management.

In this guide, we'll cover:

What is fire department software?
Common features of fire department software
What type of buyer are you?
Benefits and potential issues
Key considerations

What is fire department software?

Fire department software is designed to help fire stations manage operations, personnel, equipment, and inventory. These tools help fire departments automate manual tasks such as record keeping and dispatch management, helping them respond to emergencies much more efficiently.

Screenshot of personnel management dashboard in fire department software

An example of a personnel management dashboard in fire department software (Source)

Common features of fire department software

Most fire department software products have common features, which can make it difficult to narrow your search and find a specific tool that meets the unique operational needs of your fire department.

Whatever product you pick, be sure it includes these most common fire department software features:

Incident management Records all fire-related incidents reported by the public and escalates situations to the fire department nearest the incident location.
Fleet management Helps fire departments manage their fleet of firetrucks and emergency vehicles, including maintenance, mileage, locations, and department allocation.
Personnel management Tracks personnel schedules, availability, and performance.
GPS tracking Tracks the location of firetrucks and other emergency vehicles to coordinate operations from a central control room.
Dashboard Centralized view to capture and track how all GDPR sensitive data is classified, labeled, protected, used, and stored.
Inventory management Helps fire departments manage equipment such as extinguishers, fire hoses, and helmets to ensure all equipment is accounted for and available for incident response.
Scheduling Schedule vehicle maintenance, equipment repair, and internal and external training for employees and the public.

What type of buyer are you?

Fire departments vary in size and type depending on the density and requirements of the population where they are based.

Larger cities, for example, require more personnel, equipment, and vehicles than smaller towns. Airports, on the other hand, often employ private fire departments to handle emergency incidents.

Before you invest in fire department software, make sure you identify what type of buyer you are and what unique operational requirements you need your software to meet.

    • Nonprofit fire departments: Also known as volunteer fire departments, nonprofit fire departments are often based in remote towns and smaller communities. Due to their distance from larger cities, local residents often create a dedicated team of volunteers to respond to emergency incidents on short notice. These nonprofit fire departments should look for free software that can integrate with fundraising tools to keep operational costs down.
    • Small fire departments: Fire departments with fewer than 100 personnel and a small fleet of vehicles fall within this category. Often located in small cities or towns with a small population density, fire departments in this group require the core common features of fire department software such as incident, fleet, and personnel management.
    • Midsize fire departments: These fire departments have between 100 and 500 personnel and are often located in larger suburbs close to metropolitan areas. Since these fire departments have more staff than the two smaller categories, they often require core features as well as optional features such as scheduling and inventory management.
    • Large fire departments: Fire departments located within metropolitan areas and large cities often have over 500 staff members and a plethora of firetrucks and emergency vehicles. Since they are located in densely populated areas, these departments often have multiple stations spread throughout a city and require a fully featured software suite to cater to their increased operational requirements.

Benefits and potential issues

No matter which category you fall in, it's important to understand the benefits of fire station software. These tools provide the following benefits (among others):

    • Faster response time to dispatch fire personnel: Once an incident is reported, the nearest station is notified through the software's incident management feature, and firefighters are dispatched quickly.
    • Increased operational efficiency: Fire department software often offers a dashboard that highlights key performance indicators (KPIs), such as equipment inventory, fleet information, and incident location. By reviewing KPIs in one location, fire department managers can optimize the operational efficiency of their fire stations.
    • Increased training and awareness of fire hazards: Most fire department software integrates with learning management systems, letting users create courses and training material to help new personnel understand fire hazards and safety measures.

Key considerations

When investing in fire department software, here are some considerations to keep in mind to make the most of your purchase:

    • Pricing: Fire department software is available in various pricing options based on included features. These options are often divided into three plans: basic, intermediate, and advanced. If you are purchasing software for the first time, start with the basic plan to assess if it meets your requirements before upgrading.
    • Third-party integration: Integrating fire department software with other tools increases the functionality of your current system(s) without making additional purchases. For example, if you already have a fleet management solution to manage firetrucks and are looking for fire department software to manage operations, make sure that the tools integrate with each other before making your purchase.
    • Mobile apps: Since fire station employees spend most of their time in the field responding to incidents, a mobile app can help them stay synchronized and in contact with their station. Determine whether mobile app functionality would benefit your station and your employees, and look for fire department software that offers a mobile app.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.