Fleetio Software


 

Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations and manage asset lifecycles. Fleets can manage maintenance, fuel, vehicle inspections, parts, vehicle assignments, recalls, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio.

Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices. 

Customer support is provided via phone, email and a knowledge base. Pricing is per asset per month.

 

Fleetio - Dashboard
 
  • Fleetio - Dashboard
    Dashboard
  • Fleetio - Inventory report
    Inventory report
  • Fleetio - Maintenance summary
    Maintenance summary
  • Fleetio - Service reminder
    Service reminder
  • Fleetio - Fuel tracking
    Fuel tracking
  • Fleetio - Vehicle inspection report
    Vehicle inspection report
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

93 Reviews of Fleetio

 

Start your review of Fleetio

Click to start
https://www.softwareadvice.com/fleet-management/fleetio-review/
Software Advice Reviews (3)
More Reviews (90)

Showing 1-3 of 3

Moses from MAESTROS LEADERSHIP TEAM
Specialty: Trucking: Owner-operator
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Fleetio is an better asset tracker not for fleet management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its not really value for money for fleet management it's perfect for asset delivery.

Pros

Its real time, easy to navigate all features no skills required, has good features from geofence notifications to data storage for daily operations, good for speed measurement. Cost effective

Cons

Not effective for fleet management as it doesnt show good details on map but rather good for tracking transist goods for safe delivery.

Review Source
 
 

Tarik from Morostar
Specialty: Taxi or car service
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Lacking of few key features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It has a clean interface and is easy to navigate by all skill levels. The pricing model is transparent and fair.

Cons

It doesn't really cater to the luxury transportation business, and is more of an asset tracking system.

Review Source
 
 

Sarah from Utilities
Specialty: Utilities
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Fleetio

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Customization, Integration, Intuitive Design, Customer Service, Dashboard, Mobile App, Inspections, Contacts/Users

Cons

The only con about this product is I was unaware that there was a subscription fee apart from the quote that I was sent

 
 
 
Showing 1-20 of 90

Chelsea from Renew Digital
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

A virtual fleet manager for any fleet size! Why aren't you using this already?!?!?!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a small business, we were desperate for a system to track, monitor, and automate some of the fleet management tasks that we just aren't staffed to perform. Fleetio has essentially eliminated the need for a dedicated fleet manager, allowing our employees to focus on achieving primary business goals instead of worrying about the fleet. We find Fleetio an invaluable partner in our business and have been so pleased with the product, their team, and features. We can't wait to see what they do next!

Pros

Our favorite aspect of Fleetio is its usability! From the driver's Fleetio Go app to the administrative Fleetio Manage portal, our users have quickly adopted the application and even are happy to try out new features as they are added. The focus that the product team has on the customer and user experience is amazing and very unusual in this space and price point.

Cons

Fleetio has a great customer support team and product feedback team; however, they could improve the user experience during the initial account configuration process. Don't get me wrong - Fleetio may be the most user-friendly system that our company uses, but it does take some time for initial setup (hint: if you have the time - do so during the generous 14 day free trial period.) I do wish there would have been a little bit more effort either as a step-by-step tutorial within the system or a quick call with an associate to make sure the system is set up properly and to function as optimally as designed. Once you're in, their knowledgebase is expansive and tips are made available on all new features - signs of a very well executed product plan!

Review Source: Capterra
 

Robert from Cape Fear Landscaping
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Flexible Fleet Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Like being able to to add our landscaping assets as well as our vehicle.

Cons

I suppose the only concern for me is short trial period.

Review Source: Capterra
 

Evan from Northridge Church
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Fleetio Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fleetio helped us to understand our need to be better organized and stay on top of our vehicle maintenance and upkeep. It's easy to use and allows me to add users as I need with different permissions which is great for staff and volunteers alike.

Pros

Fleetio is an amazing software if you need to keep track of vehicles and maintenance. Because it's designated specifically for fleet management it is catered to being on the go when issues tend to happen. The app is intuitive and easy to operate. The ability to assign tasks, updated maintenance records, and upload photos is extremely helpful. I highly recommend the app for anyone needing to keep tabs on vehicle maintenance.

Cons

The cost was the only drawback to the software. Because you pay per asset, the more vehicles you have, the more expensive the software is. If it could be a flat rate software I think it would inspire more people to utilize it because it is so good.

Review Source: Capterra
 

Nicholas from Twiga Foods
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Fleetio Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

i) Report generation - the system gives comprehensive and self explanatory report. For example, operating cost and total cost trend.
ii) Dashboard simple to understand and provides comprehensive analysis about fleet management.

Cons

i) Fleetio system is limited to the type of fuel cards used. Most fuel card integrated with Fleetio system are used in Canada and USA.

Review Source: Capterra
 

David from Fire Protection Testing
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Helpful database tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer support is quick to respond and helpful.

Pros

The webhooks give this database the power that helps me manage my fleet.

Cons

I'd like for my GPS hardware (GPS Insight) to be able to work with the GPS features of this software.

Review Source: Capterra
 

Brian from Sooner ready mix
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Fleetio Manage Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the format and the straightforward setup.

Cons

I don't like that you cannot quick add parts when starting a purchase order.

Review Source: Capterra
 

Noah from Kroger Logistics
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Only Fleet Managing Tool You Would Ever Need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very Happy, will never look for any other solution.

Pros


We have been working with Fleetio for past 2+ years and have been super happy with their work ethics and their continuous system improvements.
As our company expands, it is great to have a system that makes improvements on the daily bases.
Fleetio is very efficient, user-friendly, FAST, and modern system.
We are primarily using it for trucking & intermodal, but it could be used for any type of fleet: taxi, limo, transit buses, service vehicles (plumbing, HVAC, etc) pretty much anything that has wheels.

Cons

User Iterface, Speed, 3rd party API Integration, constant improvments, too many to choose from

Review Source: Capterra
 

Jim from Priority Capital Group
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great program at any price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciate the abundance of data. Being able to export a tremendous amount of information allows us to dissect our company's performance and make sure we're growing in the right direction. It also enables us to have eyes on the areas we're struggling and adjust as needed in a more timely fashion. Having access to that data in a simple-to-use format is critical.

Cons

We haven't used it long enough to say. So far, it's done exactly what we want it to and I have no complaints.

Review Source: Capterra
 

Janis from Westfield Gas + Electric

August 2018

August 2018

Great service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this software is that it is easy to use and updated with new functions often.

Cons

Only con I really have about this software is that it freezes and crashes very often. Can't think of any other cons

Review Source: Capterra
 

Curt from Eikenhout, Inc.

July 2018

July 2018

It works really well for us. We love the fuel integration and the customizable inspection forms!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being able to customize the DVIR for the different types of vehicles in our fleet (Crane trucks, tri-axles, box vans, pick-up trucks, Skytracks, Moffets and forklifts = currently 125+ ). We've also created custom inspection forms based on the type of delivery service we offer.
They continue to evolve the analytic side (reporting) which is very important to us. They need to do this to keep our business and gain more customers.
Fuel integration with WEX Fuel is awesome!

Cons

The dashboard can sometimes run slower than I'd like but it is processing a lot of data (we're running 33.7mbps down and 45.5 up).
A lot of the features are designed for fleets with onsite maintenance. We outsource all repairs so we're not interested in Work Orders or Parts and Inventory.

Review Source: Capterra
 

Kyle from Camp Eagle

July 2018

July 2018

I use Fleetio to help track usage of company vehicles

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The userface is very easy to hop into, very straightforward, and displays all vital information well.

Cons

We live & work in a place that has very limited cell service, so not having an off-line option can be difficult.

Review Source: Capterra
 

Fredrick from University of Louisiana at Lafayette
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Where to start? A ton of things such as fuel cost integration, inspections, ease of use, web based, inventory, reporting and etc...

Pros

The ease of use is by for the best part. Our previous fleet management software felt like too much. Plus when our previous software had updates with more features those features cost more money. Fleetio keeps the updates coming with no additional cost.

Cons

Fuel card integration is not dependable thus far. It has been the biggest headache with the software. I can easily transfer the data manually with the given template for the time being though. This by no means is a deal breaker for us though. We totally use the system for two reason; 1. Fleet maintenance 2. Inventory. Between the two we want to know what we are spending.

Review Source: Capterra
 

Roberto from Ujet società cooperativa

June 2018

June 2018

The best software for manage a car fleet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You can control your fleet and your drivers more easily

Pros

- Complete management of the car fleet
- App to be installed on your smartphone well connected to the information system on the web
- Excellent system for inspecting vehicles through the app, by drivers or technicians, with the possibility of attaching photographs
- Fully configurable with different access policies and authorizations, for owners, drivers, technicians, administrators
- Excellent deadline system based on mileage and / or time
- Integration with Fleetio Drive, a good system for monitoring drivers' driving style

Cons

Missing a simple system to track the damage status of the vehicle. This way the the drivers on a roster could check if there is a new damage when starting the shift

There are no other languages then English.
My need is to have Italian but I think other European companies will have the same need.
Drivers do not always know English and this means they will have a little more difficulty learning how to use the app

Review Source: Capterra
 

Chad from Concrete Ready Mix, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

I have had an excellent experience so far, it is very intuitive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The pricing is extremely reasonable, especially with the added functionality of the inventory. The ability to do DVIR was an awesome addition and will cut out a lot of the bs process we have currently.

Cons

I wish it had a better inventory tracking feature. Also I found myself scouring the internet for industry/state specific DOT regulations to make sure I was checking all of the boxes. Maybe having a page of compiled links where they can find that information would be incredibly helpful while getting started.

Review Source: Capterra
 

Denise from Bay Area Container, Inc.

May 2018

May 2018

it's been wonderful to always know where my drivers are!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It's very easy to use, and I'm not paying for a bunch of features that I don't need.
I like being able to run a report on a specific driver.

Cons

Sometimes there's slight delay in the Live Map.
There some places in the Port of Oakland where Fleetio is not locating them, however that might not be Fleetio's fault.

Review Source: Capterra
 

Colby from Renegade Well Services

May 2018

May 2018

We are new to Fleetio but so far we are very impressed with what this software provides us.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is very up to date, extremely transparent and simple to use. It has everything we could possibly ask for or need to complete our fleet management task. I love the fact that you can upload pictures and documents to help you track every item on a vehicle.

Cons

So far there isn't anything that I have been disappointed with while using Fleetio. It is very easy to use and the price point is good.

Review Source: Capterra
 

Morgan from Lobo Logistics

April 2018

April 2018

Incredible Customer Service and Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer support is incredible, very easy user interface, logical arrangement, everything is where you think it would be.

Cons

Still a new product, plenty of room for improvement, but most of the improvements are already in development.

Review Source: Capterra
 

steve from C1 Speed t/as Fire Service Plus

April 2018

April 2018

NEw user and delighted

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

dunno yet just started

Pros

the software is easy to navigate around and is simple with not too many major steps.The pricing is affordable and the first contact lady i spoke to was so helpful.

Cons

nothing yet, probably the time zone issue from australia to central USA for communications. I would like a submission point to insist on photos for car cleanliness failure points to insist on pictures

Review Source: Capterra
 

Keith from Stewart Plumbing, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Scalability and ease of use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fleet Management power tools for the small company!

Pros

I like that I can grow with this software or use just the basics for a small fleet or vehicle asset tracking. Reminders for services or scheduled maintenance is really easy to set up and the notifications sent to the driver or fleet manager are precise and descriptive. Repair history cost per mile, reports are all valuable to a small company without the support staff to record and monitor for this information. The mobile app is powerful and not removed down.

Cons

Not much to complain about. The forecast service reminders can sometimes trigger premature service notifications.

Review Source: Capterra
 

Travis from Bolton Fine Foods

April 2018

April 2018

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and navigate, up-time is exceptional and support is prompt and helpful. Inspections have made reporting and tracking issues much easier. Excellent customer support.

Cons

We would like something for milage and fuel consumption. Also I know it is a pro to have the system on cloud but sometimes our drivers need to check things or add items while offline

Review Source: Capterra