ChangeGear by SunView vs TeamViewer

ChangeGear by SunView has 49 reviews and a rating of 3.97 / 5 vs TeamViewer which has 6774 reviews and a rating of 4.62 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.97 / 5 (49)

4.62 / 5 (6,774)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

December 6, 2019

September 29, 2020

Pros/Cons

  • Pros

  • The end users love this software. If you have a good programmer on your team, this product will do just about whatever you want.

  • This software has a nice and clear interface. Quickly you can run into the product if there is time. Developers eliminate the problems that arise during implementation.

  • Cons

  • The email handling module is highly flawed. There are many operational bug in the coding. The system is not very adaptable to be used for non-ITSM rolls.

  • CMDB functionality is lacking somewhat. You can manage who sees certain assets, but you cannot manage who sees specific fields in an asset.

  • Pros

  • Ele é muito leve e fácil de se utilizar, quando você se conecta remoto com alguma outra máquina ele não fica com delay

  • It's excellent very fast and very useful. I love the quality with which you work because it is the right one to work with.

  • Cons

  • Teamviewer is a great application but when compared to the alternatives out its pricing is just to high for my liking.

  • Great tool but very expensive specially for small companies which have few clients and would want to cut down on cost of travelling to customers site and give technically support.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Pricing Guide

2020 Help Desk Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux