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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.80 / 5 (160)


4.5 / 5

Value for Money

5.0 / 5

Customer Support

5.0 / 5


4.5 / 5

Last Review Written

September 28, 2020


  • Pros

  • I love it. Easy to set up and use. I especially like the way it looks like on our website - I was able to set it up exactly like I wanted.

  • Good solid connections with customers. Feel comfortable to know they have received some information.

  • Cons

  • I liked pretty much everything, only thing i feel like can be improved is widget customisation along with the sizes and colours, this will make completely handful to the user.

  • A few improvments can be introduced the mobile user experiences but these are not critical at all


Pricing Range

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Pricing Guide

2020 Help Desk Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size




Operating Systems