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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.47 / 5 (68)


4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5


4.0 / 5

Last Review Written

December 14, 2020


  • Pros

  • This software is very easy to use and has given me the opportunity to make triple the amount of dials I was able to make with other programs.. The information is gives is also very reliable

  • It is easy to set up, easy to use, and they regularly add features. Their support (the rare times we need it) has been outstanding.

  • Cons

  • Without some considerable programming ability it seems impossible to create tickets based on a data feed. Support for common day to day activities is good but not for more involved activities.

  • If you are looking for a shiny and pretty dialer this is not the one. It is a very basic format. Other than that I love it.


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Pricing Guide

2020 Help Desk Software Pricing Guide

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