xSellco Helpdesk

Zendesk

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Ratings & Reviews

Overall Rating

4.56 / 5 (42)

4.35 / 5 (2,372)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

September 9, 2019

May 28, 2020

Pros/Cons

  • Pros

  • I like that the interface is very easy to use. It helps me to seamless manage my customer service across all of the online marketplaces.

  • XSellco Helpdesk is the best Message compiler ever. Such a great product. And amazing price

  • Cons

  • Sometimes there are glitches with the repricing software, but it's few & far between. More often than not, it does a fantastic job.

  • There are real massive problem we find at all, they also do listen and implement some ideas features that are sent to them aswell to improve the software.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

26 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots