Axxess HomeCare Software


 

Axxess HomeCare provides cloud-based, HIPAA-compliant software and a mobile app that is suitable for skilled, pediatric, private pay and enterprise organizations. Agencies can manage intake, scheduling, human resources, notes and documentation, alerts, a family portal, billing and reports with one solution. With real-time messaging, field and office staff can communicate anytime, anywhere.

Agencies can accept referrals automatically and connect with referring organizations like hospitals, rehab centers, home health agencies, physician offices and more. Electronic billing enables agencies to track claims and bill all payors.

The mobile app is available on both Android and iOS platforms and allows caregivers and clinicians to verify shifts at the point of care and ensure compliance using Electronic Visit Verification.

 

Axxess HomeCare - Dashboard
 
  • Axxess HomeCare - Dashboard
    Dashboard
  • Axxess HomeCare - Client chart
    Client chart
  • Axxess HomeCare - Scheduling center
    Scheduling center
  • Axxess HomeCare - Client billing
    Client billing
  • Axxess HomeCare - Alert center
    Alert center
  • Axxess HomeCare - Reports
    Reports
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

14 Reviews of Axxess HomeCare

Showing 1-14 of 14

 

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Matt from KindTouch
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great functionality but missing one major feature

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would improve my review if they can get the site to appear correctly on a smartphone. Currently, if you try to log in from a mobile device, all the proportions of the site are off and you can't see everything on screen. I've tried zooming out, viewing it through multiple browsers (safari, chrome, firefox, etc.) and nothing helps. It is simply not optimized for mobile viewing, unlike many other sites that have a desktop version and a mobile version (or at least a desktop version that doesn't get all weird when viewed from a mobile device).

Pros

intuitive User Interface, multiple windows allow easy multitasking, ability to run different types of reports

Cons

-The website (where, currently, most of the charting is done) is hard to access on mobile devices
-VERY little patient information is accessible to clinicians from mobile devices in the field
-After several conversations with the company's development team asking them to optimize the site for mobile viewing, so far no changes have been made and it has been over 6 months

Review Source
 
 

Jill from Lakeshore home health care
Specialty: Home Health Care
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

It is self explainatory so i really like it.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

If you forget something to chart you can go back an put it where it belongs there fore you can have a more neat form an not going all over the place on the page.

Cons

The sensitiveity in the selections as when you probe them sometimes they seem to light up so you just go on but, in reallity you did not select it fully

Review Source
 
 

Francine from Preferred Nursing Services Inc
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Unhappy with feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Notifications of changes along with educational videos --------------------------------------------

Cons

The support ticketing center is a JOKE !!
The issues that we put in the ticketing center are never addressed ,always states in progress and this goes on for weeks.

Review Source
 
 

Priscilla from Kindtouch healthcare services
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

its ok

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I dont know what to write Its Okay. And i really dont like the fact that i have to type 100 words in order to leave a comment in the box below.

Cons

Its hard to use on the phone through the browser. it doesn't load right and when the keyboard comes up it covers 90% of the screen so you cant see anything your writing. Its impossible to do a write up at a patients house. I can never read my messages either because the message box on the left hand side cant be minimized to read the message.

Review Source
 
 

Kayla from Connect Home Health
Specialty: Private Duty
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Needs Improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It's not difficult to use. It is user friendly. The dashboard is nice. I am not sure what else to say regarding pro's compared to other programs I have used.

Cons

There are not enough prompts for the nurses. Issues like the last bowel movement are not provided. This leaves lots of room for error. Our documentation relies heavily on interventions being provided. We need something geared towards pediatrics. It is very not user friendly.

Review Source
 
 

Julie from Harmony home heathcare
Specialty: Home Health Care
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Use of Axxess

Ease-of-use

Functionality

Product Quality

Customer Support

no

Pros

The product is very easy to use and navigate through the different parts of the program. Screens are not over crowded making it easier to use.

Cons

Should be able to pull up reports, ie; wound log, also should be able to have everything electronic ie; TARs

Review Source
 
 

Jose from Home Health Agency
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Good way and racional form.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Continues the form.

Pros

Understanding, useful, practical. I feel good using this product, I have learned with it. There is good interaction with the system, which is important.

Cons

Until now nothing to say. I personally feel good using this product, I have nothing negative to point out until now.

Review Source
 
 

Marty from Lakeshore home health care
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

employee side of the program is lackin

Ease-of-use

Functionality

Product Quality

Customer Support

we need communication notes for employees.
we need the reports section redone and more options

Pros

the care plan for home health aide is easy to do on you complete the templates. Communication notes are easy to do on clients.

Cons

There are no communication notes on employees. these are really needed. Tracking conversations with our employees, and making communication notes on paper, then scanning them into the system does not work well.
Building reports on you system does not work well and I don't feel I can trust the information to be correct.
can't do a visit prior to expiration date because the system will not use the new care period until the day after it begins. We try to do visit within 5 days prior to the expiration.

Review Source
 
 

Donna Jean Larson from Perefrred touch
Specialty: Home Health Care
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

can use it on my computer or my tablet that's about it, it is simple and easy

Cons

nothing all is good

Review Source
 
 

Azul from Non-profit Organization
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

i like the scheduled calander, i dont like the flow sheet on the nurses notes would be easier if there were more checkoffs and time slotts to check off on

Ease-of-use

Functionality

Product Quality

Customer Support

wish that the Plan of care were easier to get

Pros

You can use previous notes to see others charting on print que que. Love the EMAR, love the I&O sheet

Cons

Need more check offs on flow sheets because if you were working a PRN case it is going to take long to fill it out. It would be easier to check off.

Review Source
 
 

LINDA from home health care
Specialty: Home Health Care
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Axxess HomeCare Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I enjoy working on the access system because its easy to navigate

Pros

easy to log In and out save your work if you have to go do something with your pt through out the day

Cons

nothing I don't have anything bad to say about this product I think its very helpful to teaching your pt

Review Source
 
 

Leyinska from Healthcare
Specialty: Private Duty
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Its really complicated to understand if I checked in or not into my pt’s home

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I don’t find that “resume verification” button makes any sense when Im trying to check out out my pt’s home. I also don’t like that it requires those signature requests that keep popping up by the time you’ve left your pt’s home. I should just say “check in” and “check out” with a simple signature spot. I believe that that the simpler the app is, the better and the faster we can start and finish pt’s care.

Pros

N/A. I have no positive things to say about this app. I really wish that the map it gives us could’ve been used as a GPS instead of just showing us where we are...

Cons

Totally dislike it. I wish it only said: check in and check out. I really wish was alot easier to deal with.

Review Source
 
 

Julie from Hospital & Health Care
Specialty: Private Duty
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

makes charting easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, an easy-to-work-with program.

Pros

I like the body system reminders so that I don't forget to chart on something.

Cons

I wish there was places to mark down all of the vital signs more than once per shift rather than one space plus the ability to add one extra Heart Rate. In an 8 hour shift, we are required to document vitals at least Q4H, and for those of us who work longer than 8 hour shifts, we do 3 sets of vitals.

Review Source
 
 

Ibrahim from ECOLAB
Specialty: Private Duty
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Helping tool for the home

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Is the tool you need for organice the issues from the comfort of your home, when you need spare some time and set your priorities, view scheduled and more without living you room.

Cons

the app is a little unfriendly with the user at the start but with the time it becomes easy to use.

Review Source