About ASI FrontDesk

ASI FrontDesk by Anand Systems Inc. provides a comprehensive hotel property management system designed to streamline front desk processes and integrate all moving parts of a hotel business, including a fully integrated accounting component.

With ASI FrontDesk, hotel managers can streamline check-in process, collect guest information, scan identity proof and automate data entry. A signature interface captures the digital signature of guests on all applicable documents, and the built-in credit card processor includes a swipe interface compatible with all payment processing platforms within the U.S.

The fully integrated accounting system gives users a single platform to manage guest ledger, A/R ledger, financial transactions and more. The application als...


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Supported Operating System(s):

Windows 7, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

14 Reviews of ASI FrontDesk

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(4)

4

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

December 2019

Manish from Courtesy Inn

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Excellent option for hotel operators

Excellent!

Pros

Its easy to use. Excellent features. Never any complicated tasks that cant be handled.

Cons

Nothing. I like everything. There isnt anything about this software I didnt like.

September 2014

Ashok from RK Investments

Industry: Hospitality

Time Used: Free Trial


Ease-of-use

4.5

Customer support

4.5

Functionality

5.0

September 2014

ASI FrontDesk is the most user-friendly software to use!

Pros

Being a business owner for many years, I personally have been through many different software companies looking for the most simple and yet efficient software. I began using ASI Software in 2001 and have not yet switched to another software system for front desk services. ASI really knows what they are doing when it comes to getting the job done and are also very friendly with customer service. I've had questions about the software, and there was always someone to call for help. The easy-to-use support was available 24 hours a day and was always friendly enough to answer even the most basic questions. I would definitely recommend this software to anyone looking to switch to a new front desk software for new and upcoming businesses!

Cons

There is not much I can say about what I least liked about the software. They come out with new updated versions of the software every now and then and fix any small glitches they may have immediately, making it very easy to operate.

November 2018

Minh from Jolie Siam

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Help a lot for our receptionists

Pros

This software is great for is great for my company which is a reception service company. The user interface is very easy to use.

Cons

Compare to a small company, this software is not very cheap, and I still hope it will have more functions

February 2017

Tish from Knights Inn

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

February 2017

Excellent basic software

The software is good for basic use. There are a few flaws such as no commas for digits more than 100. Moving of rooms in reservations is like reallocating a room rather than drag and drop. Reports are OK, The collection report does not show all payment types. A manual was not provided along with explanation of the features. We purchased this a log time ago so maybe that's why. The Tech Support is excellent though; anytime there is an issue Tech Support will quickly respond and help.

Pros

Simple and easy to use

Cons

Reports can be improved

August 2014

Harry from Kasandas Properties

Industry: Hospitality

Time Used: Free Trial


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

August 2014

ASI Frontdesk 6.0 - World class PMS system for independent hotels!

Pros

The software is easy to use and extremely capable for hotels from 10 rooms to 1000 or more. All the major features one would expect are implemented, including connectivity to all the major OTA booking engines and the GDS. However, what sets this software truly apart from any other is the willingness of the company and its development team to actually listen to suggestions from customers and to actually implement and incorporate them into the software! In addition, 24-hour technical support is only a phone call away.

Cons

Some features could be streamlined and better implemented. Too many clicks are required to accomplish some tasks, though this is nitpicking to be sure. The consistency of the interface from one report to another could be better, for example.