Booked Software


Booked is a cloud-based booking solution offered by Customer Alliance. The solution caters to businesses of all size in the hospitality industry. It helps customers in making reservations, upselling services and getting commission-free bookings.

Booked provides a booking widget that can be easily integrated into a company's website. This widget allows users to avoid routing customers to third-party booking sites and assists in managing the capacity of the hotel.

Booked also provides a way to upsell services to the guest throughout the booking process. The software provides insights into business performance by offering real-time analysis of guest booking data. It offers integration with third-party applications like Serenata, ReservIT, and more.

Booked offers services on a monthly subscription basis that includes support via phone, email and through an online knowledge base.


Booked - Overview
  • Booked - Overview
  • Booked - Latest bookings
    Latest bookings
  • Booked - Widget
  • Booked - Dashboard
  • Booked - Multiple device support
    Multiple device support
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

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Nicole from Baptist College of Ministry
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018




Product Quality

Customer Support

Booked is a fantastic way to prevent scheduling conflicts with rooms and resources. We use it to schedule rooms, vehicles, and miscellaneous tech resources. As an organization with many moving parts, there's no way it would be possible for us track these things by hand like we used to. Booked has been a quiet tool in the background of almost everything we do in our organization and keeps everyone informed of what is happening when.


No cons to mention. We have been using Booked for about six years, and while it looks and functions basically the same now as it did when we started using it, only slight changes have been made that mostly affect the interface of the software. The only con is that it doesn't work when people don't use it! :)

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