Innkey PMS vs RMS

Innkey PMS has 44 reviews and a rating of 4.84 / 5 vs RMS which has 313 reviews and a rating of 4.41 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Innkey PMS

RMS

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.84 / 5 (44)

4.41 / 5 (313)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

March 21, 2018

January 12, 2021

Pros/Cons

Pros
Easy to use and multi functionality
We have used your product from the beginning of our Hotel existence and highly satisfied! The software is easy to use for the innkeeper and future guests

Cons
support delay mostly on weekend but over all they manage it.
When there're some problems, the staffs are willing to help and solve the problems instantly. They also keep on improving the software to serve customers needs.

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Pros
It’s easy to use and works perfectly for our hotel
Technical support is amazing for me, I speak Spanish and they provide me all the support in my first language witch is super cool for me.

Cons
Software is fantastic. Lack of choices with the credit card gateway was disappointing.
The only drawback I would say is in the form letters/receipting/statements you can't personalise them too much, but overall they are good.

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Pricing

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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16 Recommendations

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Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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