RMS vs Xotelia

RMS has 313 reviews and a rating of 4.41 / 5 vs Xotelia which has 46 reviews and a rating of 3.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.41 / 5 (313)

3.61 / 5 (46)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

3.0 / 5

Functionality

4.5 / 5

3.5 / 5

Last Review Written

January 12, 2021

October 16, 2020

Pros/Cons

  • Pros

  • It’s easy to use and works perfectly for our hotel

  • Technical support is amazing for me, I speak Spanish and they provide me all the support in my first language witch is super cool for me.

  • Cons

  • Software is fantastic. Lack of choices with the credit card gateway was disappointing.

  • The only drawback I would say is in the form letters/receipting/statements you can't personalise them too much, but overall they are good.

  • Pros

  • It's user friendly and good money for the value. It's advancing very rapidly and constantly evolving.

  • I like that it managed by bookings on multiple OTA's

  • Cons

  • Needs some features added, and also tweak some of the existing features. They are currently working on these issues.

  • I would like to be able to update prices and availabilities for all rooms at the same time. Not one by one

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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15 Recommendations

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Downloads and related articles

Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux