ApplicantStack Software

4.41 / 5 (1,007)

Our advisors have recommended this product 19 times in the last 30 days

About ApplicantStack


ApplicantStack, is a cloud-based applicant tracking and employee onboarding solution specifically designed to suit the needs of small and midsize organizations in any industry.

ApplicantStack offers tools to help companies generate online employment applications, create and post new open positions, share positions on top job boards as well as social media sites and build screening questionnaires to accompany online applications. Users can track and manage candidates and allow them access to schedule interviews directly on a shared calendar. As a part of the onboarding module, users can manage new hire paperwork, communications, tasks and employee information in a single place. ApplicantStack provides a library of state and federal forms so new hires can electronically sign all documents, via their employee portal.

The solution is hosted in the cloud, so there is no need to invest in IT infrastructure or support. ApplicantStack provides a support portal as well as a help center which includes getting started videos. No long-term commitment or contract is required. 



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

1,007 Reviews of ApplicantStack

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(477)

4 stars

(438)

3 stars

(83)

2 stars

(8)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 1,007 reviews

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October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2018

ApplicantStack Review

Overall, ApplicantStack has been extremely helpful with our hiring process. It has made our lives of sifting through 1000's of Resumes and Applications much easier and the hiring process more enjoyable. With this software, we have been able to find quality candidates and make sure nobody slips through the cracks!

Pros

This software is great for tracking candidates through the hiring process. It acts as a central hub for the entire hiring process. It allows you to track all of your current open positions, all of the actual job postings on the different platforms and job boards, the number of applicants for each job/position, indiviudal candidate information, candidate application status, interview stage, interviewer notes/comments/feedback, and candidate communication and history.

Cons

The only thing that I do not like about this software is it does not create one universal profile for candidates. Instead, the candidates profile is created based on a position. Meaning, this allows for duplicates of the candidates. So, if a candidate applies for multiple positions or has applied in the past, everything is on separate profiles. It will give you an icon by the candidates name notifying you there are duplicates, however you have to click on each individual duplicate to see the candidates history. It would be much more helpful if you could click on the history of the candidate and see all the positions they have applied for, the stage they're at in the hiring process for each position, any notes left from the recruiting team or HR team from past interviews or interactions and all communication with the candidate.

Response from ApplicantStack

Replied October 2018

Hi! Thank you for taking the time to write a review about ApplicantStack. I will forward your feedback to our development team. Most companies want to keep the history separate so the feedback and history of one job doesn't influence the chances of the other job. In most cases, the other job history can be hidden from the hiring manager.

October 2018

Jacqueline from ILLOWA JATC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2018

ApplicantStack Rocks

We save so much time and paper - everything is on this site, and stays there. We can go back and review applications from years ago to compare to a more recent application. Now I print the applications of only the qualified candidates - save reams of paper. All job details are saved also; just have to refresh when needed. Strongly recommend. Has streamlined our hiring process

Pros

What a helpful site!! We no longer accept paper applications - we list our jobs through ApplicantStack, which allows us to post our jobs on numerous job boards. The applications come right to us, and we can track the hiring process every step of the way through this site, including email the candidates, storing templates for standard replies (such a time saver!) and easily refreshing our job postings through the launch tab. We save time and paper - the site keeps all the info for us.

Cons

Have no major dislikes or problems at all. One little thing - the info on race/gender/etc does not show on the application but it does on the application on the site (just not the printed one) - we have stats we need to submit to DOL so we try to keep current on it. (Please note no one has to fill that info out; we gave them the option of Prefer Not To Answer) That is the only thing - pretty minor.

Response from ApplicantStack

Replied October 2018

Hi Jacqueline! Thank you for taking the time to write a review about ApplicantStack. I will make sure your comment gets submitted to our support team so they can walk you through the steps. The EEOC information is typically hidden but you can run reports on the data which you can submit to the DOL. You have several options and our support team can go over those with you.

October 2018

David from The Mundy Companies

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2018

ApplicantStack User Review

Overall our experience is a positive one. It's quite cost-effective for what you get out of it. Other job boards and companies can be known to price gouge when it comes to postings, so a flat monthly rate is a nice change. The adoption of this sofware earlier this year (2018) brought us into the 21st Century (the world of everything online).

Pros

I like how well the software functions. I have not experienced any issues or glitches. Customer service is quick to respond and assist with anything you need. They don't look to screw you over - we requested a custom application and they opted to not charge us for creating it. The overall modern look of the site is a plus as well. The partnerships with online jobboards (mainly Indeed) is a major factor in applicant turnout, as that is where we receive the majority of ours from. Nearly every question you have can be answered with prewritten questions and responses for just about every aspect and function. Customization is a huge player in this software - you can order and lay out exactly how you want your data and information to be presented to you so you don't have anything that is unnecessary.

Cons

The formatting of certain aspects is sometimes a pain. When you are writing a job post, the window you type the text is set fairly short as far as how much vertical space it takes up on the page. It is not expandable like other text boxes can be, so it's a pain to see what you are working on sometimes if you have a lot of text.

Response from ApplicantStack

Replied October 2018

Hi David! Thank you for taking the time to write a review about ApplicantStack. We greatly appreciate it and feel this will be extremely helpful for anyone looking at an ATS solution. Regarding the job listing page: There is a maximize button in the tool bar that you can select to expand the window! The icon has four arrows pointing outwards. Please contact support if you need further assistance. We are here to help!

April 2018

Meagan from SGS Petroleum Service Corporation

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Very user friendly! I've worked in several different ATS and this has been the easiest one yet!

Pros

It's very easy to use and is step-by-step throughout the entire process. Their customer service is very helpful and accommodates most all requests we have asked for. I love the email templates with mail merge features, the flags we are able to customize, and that you can trigger automatic emails throughout the stages.

Cons

I wish it was easier to add pictures, embed videos, links, etc. It's also not user friendly on the reporting side. I'd like to be able to have more functionality to pull different reports. For example, I would like to have a report for jobs that we are still currently recruiting for (still actively trying to find a candidate). I don't necessarily want to see all "open" jobs because in ApplicantStack, they remain open until the job is "closed/filled". I do not want to see jobs that have a candidate that has already accepted an offer and is in the background or pending start stage. Unfortunately for now, it's a manual process of my recruiters reviewing over their "active recruiting" jobs and sending me weekly update reports by email. We are also still working out the ability to integrate with ADP (our HRIS system).

Response from ApplicantStack

Replied April 2018

Hi Meagan! Thank you for taking the time to write a review about ApplicantStack. I will forward your feedback to our development team. We take feedback very seriously. Also, I would suggest contacting support on how you can add pictures, embed videos, and add links using our formatting tools. Changing your filters to show inactive jobs might also help with your concern about seeing open vs. closed jobs.

April 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

April 2018

An effective ATS and Recruiting Tool

An added resource/tool for our recruiting department. Great secondary ATS/TMS for applicant lifecycle. Straightforward features and easy to use, even for a novice user. Additionally, ApplicantStack is more cost effective than the competition and well worth the investment.

Pros

I like having the ability to post multiple job listings to a variety of job boards all at once. Also, the ability to manage your applications and candidate pipleline, create custom folders, and communicate with candidates directly through the application. Easy integration with email, creating personalized email templates, as well as creating applicant screening questions to filter out candidates that do not qualify for specific roles.

ApplicantStack is definitely worth the investment, but may take a back seat to some of the other products in this catergory.

Cons

Limited job boards that actually attract viable candidates. Although there are multiple job boards, there are only 1-2 that produce applicants and resumes. Job listings do not seem to post in "real time." Therefore, it may delay finding candidates for the more urgent openings.

Response from ApplicantStack

Replied April 2018

Hi! Thank you for taking the time to write a review about ApplicantStack. We love all of the Pros you listed! Now to address the Cons. ApplicantStack provides the job feed to the third party job boards but unfortunately it is up to them once they receive the feed. All the job boards have a different process when they publish the jobs. Please contact support since we could reach out to the job boards on your behalf to see if there are any issues that we can address. I do want to point out that this is the first time I am hearing about a delay in the posting so I believe this can be resolved.

April 2018

Chris from Honeywell

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2018

ApplicantStack - Good, Not Great

Benefits outweigh the disadvantages. I feel this is a great entry-level software package, great for smaller companies targeting local candidates for general positions. The cost is low in comparison similar products, so there's a good return on investment. Most importantly, it is very user friendly, and gets the job done quickly.

Pros

My experience with this software has been decent. The functionality is pretty straightforward and easy to use. It has multiple options for posting job openings on various job boards, and lets you post in specific locations, general regions, or nationally. The integration features with other applications saves a lot of time as well. I like the option to create personalized applicant screeners to help filter out unqualified candidates. Software can be used as an applicant database to save candidate resumes for future use.

Cons

Interface is very basic, and does not offer many features as the competing services. There is no advanced options when creating job postings which may limit the target audience, especially for more technical positions. It would be nice to have more menus and drop-down features. Also, job board options are limited, so it can be frustrating if there are multiple users.

Response from ApplicantStack

Replied April 2018

Hi Chris! Thank you for taking the time out of your day to write this detailed review. I am sure it will help many organizations in their ATS evaluation process. We do want to make your experience great! I will forward your feedback to our development team. Please contact support so we can submit a feature request for you. Please let us know what other features you are looking for. Also, please clarify what you mean by job boards are limited. We do offer manual posting links so there should be no limit to the number of job boards you post to.

June 2010

Burt from Accent Building Restoration, Inc

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

June 2010

ApplicantStack - Great 'Off the Shelf' Job Board Solution

Overall recommendation is 9.5 out of 10. The product does the job. It has good core features. Customer service is superb. If you need a job board and can't have custom programming done, or don't want to buy a big, bloated or overly complex system that you'll have to install and maintain then I think this is a great choice. We've had it online for about two weeks now. We have had a few hundred applicants for 4 job postings. We were able to quickly process the apps and hhave hired three people so far without having huge piles of paper.

Pros

Product set up was taken care of by ApplicantStack and was painless. They created my template quickly and were amenable to make some changes I requested. Customer service is excellent. Not only did they take care of problems quickly they actually modified a couple features based on feedback.

The default workflow is set up in a logical fashion which really helped as we weren't sure what the best process would be. The automation features are useful and a real time saver. The reports and ability to add custom fields to the back and front end allow customization.

The ability to build reusable questionnaires, email and job listing templates is great. The recently added layout templates add so good additional functionality for more advanced formatting of the front end.

The application also generates job specific links and email addresses so that you can post them in other forums.

There is more but I didn't intend to make this a feature list. Good, easy to use solution.

Cons

I would like to see the question page layout feature continue to evolve to include some type of editor - not really a 'con' as this is brand new functionality.

I think the questionnaire needs some 'label' and 'image' components so you can add additional instructions to your app.

A multipage form option would also be useful. We have a multipage job application which would mean lots of scrolling down. We opted to use a smaller initial form and just send the full application to those who pass a certain point in the hiring process but it would be nice to have all our legal mumbo jumbo in there.

There are a few areas where I'd like more control - perhaps adding header and footer areas where you can customize the content.

These are more 'features that I'd like added' than cons.

April 2018

Cathy from Blair Companies

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2018

Solid, dependable software, does what we need it to do. Excellent customer service. Thank you!

Pros

Eliminates paper applications, easy to send one email to multiple candidates, easy to use. One of the best decisions we made to improve our Recruiting & Hiring process.

Cons

1) Expensive for multiple users, we have limited our users due to the high cost;
2) Wish there were a better way to capture notes within candidate records that aren't 'buried' in tabs and mouse clicks. Putting notes into the application fields ends up pushing the row size too large. Is there a way to create a sort of "sidebar" for each candidate where the user could put in a lot more text for notes? Also, have a similar "sidebar" on the main screen.
3) Reminders - would like reminders to be sent through the system to the Hiring Managers about their interviews, etc.
4. Wish there were a way to integrate with our payroll software.

Response from ApplicantStack

Replied April 2018

Hi Cathy! Thank you for taking the time to write a review about ApplicantStack. I will forward your feedback to our development team. We take feedback very seriously. We also pride ourselves in being one of the most affordable systems available. You can easily view candidate notes in the History tab. The filters at the top allow you to see only the notes if you prefer. We do have task reminders. These are emailed to the user and they can easily see their tasks on their own home screen. Please contact support if you need any further information.

November 2016

Alison from Azusa Pacific University College

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

November 2016

Applicant Stack Applicant Tracking System

The system configuration really needs to be done by someone with experience. For people with experience in HRIS, the system is extremely easy to use. For customer service, I typically have to email or leave a message. I don't typically get a live agent. However, they respond within 24 hours. The system does not have the latest greatest when it comes to technology- IE no system integration with HRIS, no mapping of candidates, no integration with google suite (calendar), no map abilities. They are starting to incorporate onboarding abilities (new hire paperwork, forms, etc) into their product which I have not yet explored. The number of users (hiring managers) is limited by how much you pay so as your company grows you will need to pay more and more per month to allow more hiring managers in the system.

Pros

It is very easy to use.

Cons

I do not have the ability to search for a job like I do a candidate. For our system, we have hundreds of jobs and I just have to go page by page since it is limited to view only 100 per page until I find the right one.