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Benefits Administration Software


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ClearCompany HRM logo
 
ClearCompany is a software system that works for human resources (HR) and recruiting teams across both public and private industries. The ClearCompany Talent Alignment Platform connects recruiting, new employee onboarding and performance... Read More
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ClearCompany is a software system that works for human resources (HR) and recruiting teams across both public and private industries. The ClearCompany Talent Alignment Platform connects recruiting, new employee onboarding and performance... Read More
 
ADP Workforce Now logo
 
ADP Workforce Now is a human capital management solution for companies with more than 50 employees. The core capabilities of the solution include human resources management, payroll, benefits, talent management, compliance, time and... Read More
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ADP Workforce Now is a human capital management solution for companies with more than 50 employees. The core capabilities of the solution include human resources management, payroll, benefits, talent management, compliance, time and... Read More
 
Namely logo
 
Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management. Namely... Read More
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Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management. Namely... Read More
 
Kronos Workforce Ready logo
 
Workforce Ready by Kronos is a human resources (HR) platform that combines workforce management with human capital management (HCM) capabilities and is suitable for businesses of all sizes.  Kronos Workforce Ready is a single cloud-based... Read More
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Workforce Ready by Kronos is a human resources (HR) platform that combines workforce management with human capital management (HCM) capabilities and is suitable for businesses of all sizes.  Kronos Workforce Ready is a single cloud-based... Read More
 
Zenefits logo
 
Zenefits is a cloud-based human resources information system (HRIS) that features user dashboards, core human resources, benefits administration, onboarding and employee scheduling. When new employees are hired, HR professionals using... Read More
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Zenefits is a cloud-based human resources information system (HRIS) that features user dashboards, core human resources, benefits administration, onboarding and employee scheduling. When new employees are hired, HR professionals using... Read More

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Paycor Perform logo
 
Paycor’s Perform is an integrated cloud-based software suite that offers functionality to encompasses the entire employee lifecycle - from recruiting and onboarding to time and attendance management. Collectively, the solution offers... Read More
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Paycor’s Perform is an integrated cloud-based software suite that offers functionality to encompasses the entire employee lifecycle - from recruiting and onboarding to time and attendance management. Collectively, the solution offers... Read More
 
Sage Payroll logo
 
Sage Payroll is a cloud-based payroll solution that caters to small and mid-size businesses across various industries, helping them manage their payroll operations. The solution can also be deployed on-premise. Sage Payroll allows... Read More
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Sage Payroll is a cloud-based payroll solution that caters to small and mid-size businesses across various industries, helping them manage their payroll operations. The solution can also be deployed on-premise. Sage Payroll allows... Read More
 
APS logo
 

APS

APS (Automatic Payroll Systems, Inc.) has been providing payroll and tax compliance services to companies for almost two decades. In 2004, they released their APS, their cloud-based solution for human capital management.  APS delivers... Read More
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APS (Automatic Payroll Systems, Inc.) has been providing payroll and tax compliance services to companies for almost two decades. In 2004, they released their APS, their cloud-based solution for human capital management.  APS delivers... Read More
 
RUN powered by ADP logo
 
RUN, powered by ADP, is a web-based payroll solution designed for small businesses. The solution can be deployed on either iPhones, iPads or on any touchscreen device. RUN can integrate with multiple third-party accounting software... Read More
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RUN, powered by ADP, is a web-based payroll solution designed for small businesses. The solution can be deployed on either iPhones, iPads or on any touchscreen device. RUN can integrate with multiple third-party accounting software... Read More
 
BambooHR logo
 
BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS)... Read More
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BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS)... Read More

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Ascentis logo
 
Ascentis offers a cloud-based human capital management (HCM) suite designed for midsize companies of all industries. It includes HR and benefits, recruiting and onboarding, talent management, time and attendance and payroll. Ascentis... Read More
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Ascentis offers a cloud-based human capital management (HCM) suite designed for midsize companies of all industries. It includes HR and benefits, recruiting and onboarding, talent management, time and attendance and payroll. Ascentis... Read More
 
Onboard logo
 
HR Cloud’s Onboard application is a full-featured cloud-based onboarding solution for companies large or small doing business in any industry. Onboard allows HR professionals to craft a paperless, self-service onboarding process... Read More
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HR Cloud’s Onboard application is a full-featured cloud-based onboarding solution for companies large or small doing business in any industry. Onboard allows HR professionals to craft a paperless, self-service onboarding process... Read More
 
UltiPro logo
 
Ultimate Software’s UltiPro® is a cloud-based human capital management (HCM) solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and... Read More
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Ultimate Software’s UltiPro® is a cloud-based human capital management (HCM) solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and... Read More
 
Vibe HCM logo
 
Vibe HCM offers both HR transactions & compliance and strategic employee engagement in one HCM platform for midsize businesses. Vibe HCM offers recruiting, onboarding, communication and connection, HR management, talent development... Read More
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Vibe HCM offers both HR transactions & compliance and strategic employee engagement in one HCM platform for midsize businesses. Vibe HCM offers recruiting, onboarding, communication and connection, HR management, talent development... Read More
 
SAP SuccessFactors logo
 
SAP SuccessFactors business software provides organizations with an integrated suite of features to manage their workforce. The solution offers tools for both enterprise organizations and small businesses. It's cloud-based, so the... Read More
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SAP SuccessFactors business software provides organizations with an integrated suite of features to manage their workforce. The solution offers tools for both enterprise organizations and small businesses. It's cloud-based, so the... Read More

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SyncHR logo
 
SyncHR is a single-source core human resources (HR), payroll and benefits solution with one data model to support the entire system. The cloud-based design allows SyncHR to provide a real-time solution across functional areas within... Read More
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SyncHR is a single-source core human resources (HR), payroll and benefits solution with one data model to support the entire system. The cloud-based design allows SyncHR to provide a real-time solution across functional areas within... Read More
 
Collage logo
 
Collage is a cloud-based human resources (HR) and benefits management platform built for the needs of small and midsize businesses. Collage also digitizes group benefits enrollment and can sync with any insurance provider in Canada. Collage’s... Read More
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Collage is a cloud-based human resources (HR) and benefits management platform built for the needs of small and midsize businesses. Collage also digitizes group benefits enrollment and can sync with any insurance provider in Canada. Collage’s... Read More
 
EPAY Human Capital Management logo
 
EPAY Human Capital Management is an integrated HR system that helps midsize and large companies track, manage and pay their employees. EPAY Systems specializes in industries like business services, staffing, manufacturing, healthcare... Read More
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EPAY Human Capital Management is an integrated HR system that helps midsize and large companies track, manage and pay their employees. EPAY Systems specializes in industries like business services, staffing, manufacturing, healthcare... Read More
 
Highflyer HR logo
 
Highflyer HR is a cloud-based human resource management solution that is suitable for businesses of all sizes. It provides tools to help HR departments manage their payroll, time and attendance, enrollment and other HR routines. Other... Read More
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Highflyer HR is a cloud-based human resource management solution that is suitable for businesses of all sizes. It provides tools to help HR departments manage their payroll, time and attendance, enrollment and other HR routines. Other... Read More
 
Justworks PEO logo
 
Justworks PEO is a human resources solution for small and mid-sized companies in industries including accounting, advertising, non-profit, banking, consulting, telecommunications and more. Core features offered within Justworks PEO... Read More
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Justworks PEO is a human resources solution for small and mid-sized companies in industries including accounting, advertising, non-profit, banking, consulting, telecommunications and more. Core features offered within Justworks PEO... Read More
 

Buyer's Guide

by Brian Westfall,
Market Research Associate
Last Updated: October 12, 2018


Benefits administration is one of the core responsibilities of any human resources (HR) department, involving the management of employee benefits—for example, tracking paid time off and overseeing employee health insurance and 401ks.

Generally, benefits administration is included within a broader suite of HR applications—for example, payroll, time and attendance and performance-review modules. While many small businesses currently manage employee benefits (and other HR processes) using manual methods, such as spreadsheets and email, software is also available to streamline the process. In fact, there are a plethora of vendors offering applications designed specifically to help HR professionals carry out these tasks more efficiently.

We created this guide to help you determine which benefits administration solutions are best for your organization. Here’s what we’ll cover:

Common Features of Benefits Administration Software
How Are Benefits Administration Systems Priced?
Web-Based vs. On-Premise Deployment
Best Software Evaluation Tactics

Common Features of Benefits Administration Software

Benefits administration involves keeping track of different providers and plans—from 401ks to health and dental insurance. As paying for these benefits is often a large expense for companies, carefully monitoring expenditures, as well as which employees are signed up for what plan, becomes crucial if employers are to stay within their budgets.

While organizing this data in spreadsheets may be feasible for very small businesses with fewer than 10 employees, administering benefits can quickly become a complicated process if it isn’t properly organized. Plus, benefits administration software not only helps businesses monitor their expenses, it also allows employees themselves to view and alter their benefits elections.

This type of software application may include some or all of the following capabilities:

Online benefits enrollment Allows employees to enroll in benefits such as health care and 401K online.
Employee benefits administration Enables HR to easily manage all employee benefits in a centralized location.
Affordable Care Act reporting Allows organizations to ensure compliance with the ACA and file all necessary paperwork and reports.
Compensation statements Allows organizations to show employees the value of their package of benefits.

Other benefits include:

  • Integrate benefits package providers into one easy-to-manage place.
  • Run reports and analyses.
  • Initiate and manage open enrollment.
  • Use self-service portals to allow employees to change their elections as they experience life events.

How Are Benefits Administration Systems Priced?

Because benefits enrollment solutions are generally sold as an application for part of a larger HR software suite—which will often include applications for applicant tracking, payroll and performance reviews—the pricing for this type of solution is similar across the greater HR market.

First, it’s important to understand how benefits management systems can be deployed. There are two types of deployment model available: on-premise and Web-based.

With on-premise deployment, the business hosts the software on its own servers (which are usually located on its own premises). With Web-based deployment, however, businesses don’t need to install the software on local hardware. Instead, the software is hosted on remote, third-party servers, and is accessible through the Web browser of any device with an Internet connection. (More on this below.)

Generally, these systems are priced one of two ways: through a perpetual license, for on-premise systems (generally, in the form of an upfront cost to own the software and use it on an ongoing basis), or with a monthly subscription fee, for Web-based systems. Whichever model you choose, as a general rule, as you add more (and more advanced) features and functionality, the cost of the system will increase correspondingly.

Web-Based vs. On-Premise Deployment

While cost is one factor when considering what type of deployment method your company should choose, there are several others as well. In fact, the HR software market has been an early adopter of the Web-based deployment method due to three key reasons: cost, convenience and security.

Cloud Deployment Preference by Industry, 2008-2014
cloud preference by industry

Many small businesses prefer to go with a Web-based deployment method, as the upfront costs for this type of deployment are considerably less—which is often a crucial determinant for small to medium-sized companies that may not have the necessary capital to cover the upfront costs of an on-premise system.

However, as you can see below, the pricing models for the two types of deployment converge over time. (If you’d like to see a detailed estimate for your business, visit our Total Cost of Ownership Calculator.)

Web-Based vs. On-Premise Deployment Costs
Total Cost of Ownership Calculator

There is also the convenience factor. When it comes to benefits administration and payroll, many buyers specifically request an employee self-service feature. This feature allows employees and managers to log in to the system in order to check the status of their benefits—for example, how many days of paid time off they have accrued—without needing to go through the HR department. With a Web-based system, employees and managers can log in from any device with an Internet connection, meaning they don't need to physically be in the office. This saves HR administrators and small-business owners time, allowing them to focus on other duties.

Finally, as benefits administration involves sensitive employee information, many employers choose Web-based deployment for security reasons. Web-based deployment is actually more secure for most small businesses, as software vendors will invest more heavily in server and data protection than what many small businesses could afford to invest themselves. Because the companies that host the software generally have many layers of data security and encryption, employees’ sensitive information is actually more secure than if it were hosted on-premise.

Best Software Evaluation Tactics

Deciding which type of benefits administration system to purchase can be an overwhelming prospect, given the number of products on the market. However, there are tactics your company can employ to ease and improve this process.

We recently surveyed software buyers across various industries to determine which selection tactics are the most effective. From this analysis, we discovered that the top methods for evaluating software include: checking vendor references; having an attorney review your license or subscription agreement; assessing the vendor’s financial viability; and preparing a request for proposal (RFP) or request for information (RFI).

To help buyers visualize the data from the survey, we created a quadrant that plots each tactic along two axes: one measuring the method’s correlation to high satisfaction, and the other showing its impact on the outcome of the project (in other words, showing how different the results were between people who did and didn’t apply each tactic).

By employing tactics in the “most effective” quadrant (and avoiding those in the “least effective” one), your company can streamline its software selection process and ensure you choose a system that best addresses your team’s needs.

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