Overall rating
4.03 / 5 stars
Blueforce by EPAY Systems is a time and labor management system created to conform to the unique labor needs, compliance requirements and working environments of any organization. As a cloud-based system, Blueforce offers the options of mixing and matching a variety of time-tracking devices according to the specific needs of a company.
The system includes a labor-budgeting module that operates in real-time, providing maximum visibility into all labor expenses. Payroll dollars can be managed by site, client or task, and the system monitors expenditures and provides alerts when a company comes close to hitting a particular budget.
An employee scheduling module is included in Blueforce, which can alleviate issues associated with a paper schedule. A self-service custom reporting feature provides insight into labor costs and allows employers to filter reports by a variety of criteria, including by individual employee.
Blueforce is suitable for business services, health care, construction, transportation, hospitality companies and more.
Dashboard
Timesheet
Punches audit history report
Budgets
Payroll summary
Overall rating
4.03 / 5 stars
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Showing 1 - 20 of 48 reviews
December 2017
Anita from ABM Industries
Company Size: 5,001-10,000 employees
Review Source
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
December 2017
The product is very user friendly. Excellent product especially when customed designed to company's specific needs/request. Excellent trainers/customer service.
Overall, this is a very good user friendly/accessible product. It provides excellent time and attendance information needed/required. Reports provide detail information per selected specifications within the selected report. Great programmers/developers/ support staff to assist with customizing the application to your organization's needs/requirements.
Pros
Product featured/functionality when customized to specific needs / requests is provided with great training by EPAY training instructors to walk you through step by step how the requested functionality is to be applied. (Aliza is GREAT!!!)
Cons
Once in a GREEN moon there may be a delay in response to an inquiry that has been submitted to the helpdesk/technical team that requires research and testing; and requires a solution. This does not happen often but does occur at times. It is understandable that the helpdesk/technical teams do assist other customers and are working on other issues/requests submitted to them.
December 2016
Steve from McCarthy Tire and Service Company
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
4 of 5
Functionality
4 of 5
December 2016
McCarthy Tire and EPAY
The EPAY payroll system has saved us thousands of hours and thousands of dollars annually. The system is very user-friendly and what is great is that it interfaces with our payroll system so you do not have to change the way you do business to get a payroll system. The support is terrific and you can get in touch with someone 24 hours a day. I would recommend the system to any business that wants to save time and money.
Pros
Simple to train and learn on your own.
Cons
A few bugs in the new release that are being addressed.
December 2016
Jane from Ball Tagawa Growers
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
2 of 5
Value for money
3 of 5
Customer support
3 of 5
Functionality
2 of 5
December 2016
Finance Manager
Good morning, Reporting is frustrating. I would like to see an employee record on one page, for all departments. I like simple arrays of data, no merged cells, no subtotals. Just data that I can export to do analysis. Also, programming is not adequately tested in my opinion. After a recent version upgrade, when editing a lunch punch, the type of punch was changing from "Lunch" to ST. When I spoke to a service rep, they just stated that it was how the system was programmed. I stated it was a new problem and argued that changing a punch type should not be a passive, program-driven action, that it needed to be an active decision by an administrator. I wasn't happy with their response. As an employer, I have a problem with paying people for their off-duty lunch breaks. Also, when an employee switches departments (at lunch break), the result is a split punch. For example, an employee whose home department is Growing, but clocks in for the morning in Maintenance. When he clocks out for lunch, the punch goes to his home department. So, we end up with multiple punches missing an in/out punch. The punches are there, but they are split between departments. We have employees with language and communication challenges. It could be that they need some training, but it would seem to me that when the employee in the example punches out for lunch, the department for the lunch punch would be the same department at the start of the shift. I'll try to save some screen shots, should you want to see some examples. Thank you.
Pros
Ease of export into Paychex
September 2018
Hannah from Pub & Restaurant
Company Size: 51-200 employees
Review Source
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
3 of 5
Functionality
5 of 5
September 2018
Great for high volume restaurants
Overall, this is a great system.
Pros
Easy to use and easy to train employees. Back office is fairly simple offering more than you would expect.
Cons
Back office can be difficult to navigate through unless you've had thorough training. Easy access to credit card information.
February 2017
Michelle from Alpine Amusement Co.
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2017
Alpine Amusement Co.
The program has improved a lot since we first began with the company. They listened to our concerns and made the necessary adjustments.
Pros
The mobile app option when there are glitches
Cons
Sometimes the thumbprint on certain employees does not work consistently. Wish it didn't have to be manually synced each night.
December 2016
CHRISTIAN from ISS FACILITY SERVICES
Company Size: 10,000+ employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
3 of 5
December 2016
Impressive Product!
We have been customers for over 2 years and we are very pleased with the service we have been provided from the A+ Support and Customer First attitude to the ease of use in setup and navigation of the system.
Pros
Ease of Use.
Cons
Lacks a few functions (we are on 6 currently).
December 2016
Jim from Mr. Janitor
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
5 of 5
December 2016
EPay does exactly what I am asking of it.
At the start, the training they provided gave me all the info I needed. We do not use a lot of the functions, however, the ones we use are easy and is a time saver. They have had a couple of updates and are great about informing us of the updates. When I need help they are quick to respond and keep me on the right track. Overall I am very pleased with Epay.
Pros
The ease of use and the time saved
Cons
After the last update, it seems to freeze up occasionally
December 2016
John from KMSSA
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
3 of 5
Customer support
5 of 5
Functionality
4 of 5
December 2016
Great Customer Support
Always a friendly voice on the other end of the call. I appreciate the dedication of the staff to always follow up and communicate in detail ever request we send out.
Pros
Easy to navigate
February 2015
Scott from McCarthy Tire
Ease-of-use
5 of 5
Functionality
5 of 5
February 2015
EPAY user review
Pros
EPAY makes clocking in and clocking out very easy. EPAY allows me to see exactly when my employees are clocking in and out. My favorite function is the ability to load vacation time right in to the system.
Cons
It does not recognize fingerprint all the time. Our clocks are located in the northeast, and it seems that when it is cold out, the recognition does not work properly all the time. When your hands are cold, the system will not read your fingerprint.
January 2019
Deirdre from Turbo Tax
Company Size: 2-10 employees
Review Source
Ease-of-use
5 of 5
Functionality
5 of 5
January 2019
Cool Time Management Application
Pros
It has very cool ways to utilize the platform in a customizable way. For instance you can sort employees by the way they perform and what skills they have or by departments
Cons
Best for bigger businesses. Too much for a small business in terms of value. It just depends on how many employees a company has.
December 2018
Anonymous
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
4 of 5
Functionality
4 of 5
December 2018
Good but lacks in some areas
Pros
Makes clocking in and out easy, great support, simple interface
Cons
Crashes occasionally and was difficult with user adoption
March 2015
Kris from McCarthy Tire Service
Ease-of-use
2.5 of 5
Functionality
4 of 5
March 2015
I work with this on a daily to weekly basis with employee times.
Pros
I wasn't so sure of this product when I first started, but I find it works well.
I like that you can enter misc days ahead of time, I like that employees can check their own vacation/personal time.
Cons
I dislike having to click on a time to enter a note and then wait for it to process before moving onto the next day to enter a note on same employee. The waiting time for each entry to process and update takes to long.
September 2018
Jose from Rivera Corp.
Company Size: 2-10 employees
Review Source
Ease-of-use
2 of 5
Value for money
3 of 5
Functionality
5 of 5
September 2018
A great system and platform, but it's more like a service with POS devices than a simple app
Pros
service and platform that will allow you to manage all sales in field and the payment relationship with dealers and third parties, offering a single place to manage all POS transactions at the sales door. Reports are great and real time.
Cons
implementation is not easy and will require some help to setup the POS and all the items in inventory as well as the payment rules. It requires some sales doors to make it cost efficient.
March 2015
Robert from McCarthy Tire Service
Ease-of-use
2.5 of 5
Functionality
4 of 5
March 2015
General Manager
Pros
Policing the employee breaks and monitoring payroll daily.
Cons
Due to the environment in the garages, the fingerprint function is not always an option. This will results in the employee requesting their employee numbers constantly. We have difficulties also with the heat and had to move the Walter unit several times.
March 2015
Tina from McCarthy Tire Service
Ease-of-use
3.5 of 5
Functionality
4 of 5
March 2015
Satisfied with the product.
Pros
The ability to run reports to get total hours for employees is a great tool. It makes tracking productivity easy.
Cons
I don't like the automatic lunch that comes out. Also, I don't like when you enter an employees hours on the time sheet as lets just say 8 and it assigns an actual time slot 7:30-4:00.
March 2015
Dave from McCarthy Tire Svc Co. Inc.
Ease-of-use
3.5 of 5
Functionality
4.5 of 5
March 2015
It took a bit of getting used to but well worth the trouble.
Pros
Our previous process was entirely manual. I don't miss the days of reviewing timecards and deciphering our tech's hieroglyphics.
Cons
At times the fingerprint reader can be difficult but its not a major issue.
February 2015
Chris from McCarthy Tire
Ease-of-use
4 of 5
Functionality
4 of 5
February 2015
Punching in and out daily
Pros
It makes it easy to keep track of my weekly time. Punching in is usually effortless.
Cons
Sometimes, the fingerprint sensor does not get a good reading, which results in having to scan my finger a few times.
March 2015
Bob from McCarthy Tire
Ease-of-use
3 of 5
Customer support
4 of 5
Functionality
3.5 of 5
March 2015
store manager for mccarthy tire managing payroll for 15 employees
Pros
Fingerprint tracking of employees eliminates possible errors of punching wrong employees in. It tracks lunch - punch in/out. It's easy to manipulate data once its entered. It tracks payroll for several different pay types.
Cons
Too slow to update after revising entered payroll data. I cannot enter a reason in box when adding a time card. Inconsistent reading of employees fingerprints requiring employee to have to be re-registered multiple times with different fingers. The system needs to update more frequently. I need to be able to switch between time sheets and time cards faster
February 2015
Steve from McCarthy Tire
Ease-of-use
3.5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2015
First time online time clock
Pros
The product is very user-friendly, simple to use, and simple to train. The vendor is very responsive to issues and corrections.
Cons
It seems like there are some simple fixes or updates that would have been done by now. I have brought up some very simple issues, and they are still in development stage.
April 2016
Katie from ESS
Review Source: Capterra
Ease-of-use
4 of 5
Customer support
4 of 5
April 2016
Blueforce
We have been using Blueforce since September 2014 and really like it overall. It is easy to use as an administrator and most of our users/employees find it quite easy to use as well. The system allows for real time recording and more control over payroll payout. Our payroll errors have gone down 50 percent! A couple cons that we don't like is that Blueforce isn't very compatible with Internet Explorer alternatively it is compatible with Chrome. Also, some of the reporting could be better as well.