How many of your employees give their all at their job every single day? Likely not many. According to Gallup, only 1 in 3 workers said they were engaged at work in 2016, which means only a third of workers were "involved in, enthusiastic about and committed to their work and workplace."
That might not seem like a big deal—people have had to deal with unmotivated workers since the beginning of commerce, after all—but a significant enough disengagement problem in your workforce can result in the death of your business by a thousand cuts. Productivity losses due to disengagement are estimated to cost U.S. businesses $500 billion every year.
Solving engagement woes is no easy task, but employee engagement software can help.
Below, we'll go over everything you need to know about employee engagement software to ensure you pick the perfect system for your needs.
Here's what we'll cover:
What Is Employee Engagement Software?
Common Employee Engagement Software Functionality
Employee Engagement Software Pricing
Why You Don't Want Employee Engagement Software (Yet)
Additional Employee Engagement Resources
Employee engagement software describes an emerging category of performance management tools that help managers and HR personnel diagnose sources of employee disengagement and recommend solutions to fix them.
These platforms can be purchased stand-alone (e.g., Officevibe, Engagedly) or as a feature set within a more comprehensive talent management suite (e.g., Saba, BirdDogHR).
Engagement report in Engagement Multiplier
The primary purpose of employee engagement software is to provide workers with a medium through which they can do three things they value immensely:
Though it will vary from system to system, here are some common features you can expect to find in most employee engagement software platforms:
|Employee pulse||Create and schedule surveys to be regularly sent to workers in order to measure engagement levels around the company.|
|Worker feedback||Allow employees to proactively submit anonymous feedback about their concerns for leadership or HR to see and investigate.|
|Performance management||Set goals and track performance so managers can evaluate where workers are doing well and where they can improve.|
|Employee recognition||A collaborative space where people can celebrate wins and highlight exceptional performance from coworkers for all to see.|
|Analytics and reporting||Discover engagement insights over time, diagnose areas of concern and create standardized reports for relevant stakeholders.|
You may already have systems in place that do some of these things—a collaborative tool such as Slack, for example, where workers talk amongst themselves about company issues. The benefit of employee engagement software is that it houses all of this functionality in one system and automates a lot of tedious administrative and tracking processes to save you time and money.
As with any major purchase, the price tag is everything. Though employee engagement software is very affordable for even the smallest businesses, it's still important to set expectations. If you think you're going to pay off your new system entirely upfront, you're going to be disappointed.
Most employee engagement systems are cloud-based, and as a result, are sold on a subscription basis. Usually buyers pay a monthly or annual fee based on how many people will be using the system or how many people are employed at your company. Subscription pricing can also vary depending on how much functionality you're purchasing—typically vendors offer different tiers of options.
Beyond the license to use the software, there are other costs to consider as well. When researching vendors, ask about any one-time charges for things like implementation or data transfer and any recurring fees for things like customer support or training.
Employee engagement is a hot button issue in HR right now for a reason. Everyone's dealing with it. Before you jump the gun and purchase an employee engagement software system though, here are some reasons why you might want to wait:
Everything we've covered so far in this Buyer's Guide should help you evaluate different employee engagement software options and decide on the best system for your needs. If you're still looking for more help on how to improve employee engagement in your business though, here are some additional Software Advice resources:
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