What is EMPTRUST?

EMP Trust HR is an applicant tracking and onboarding system suitable for businesses of all sizes. Key features include forms management, task management, compliance tracking, employee training, benefits administration and employee portals.

EMP Trust HR features an onboarding wizard where new hires can learn about company culture, complete all required paperwork, understand HR policies, sign up for benefits, understand all required tasks and view training and orientation schedules. Forms can also be setup to display by each location’s needs with configurable profiles based on employee hire type and can be configured to display instructions. Users can generate I-9 forms electronically, track completion and meet any USCIS requirements with audit reports an...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

31 Reviews of EMPTRUST

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(9)

9

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

May 2019

Tim from Vonachen Group

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2019

Very flexible onboarding platform

EMPTrust made our onboarding process mobile and simple for our distributed workforce. They are extremely accommodating to our needs and the price is crazy good.

Pros

The team at EMPTrust bent over backward to accommodate our needs. They worked and developed connections with other vendors to make sure all our systems talked with one another.

Cons

The mobile interface is clunky at times on custom screens. Things don't fit quite as well as they should. Works fine most of the times though.

Reasons for Choosing EMPTRUST

Custom integrations with third parties.

October 2019

Ann from Empath Health

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

2.0

October 2019

EMPTrust Review

Pros

Easy to use once it's set up. New hires are able to complete paperwork prior to first day.

Cons

That I cannot change a form that we initially created. We have to go through the vendor to make any changes to forms, not matter how slight.

October 2019

Angela from Goodman Group Restaurants

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

2.0

October 2019

Reasonably Priced But Not the Best Product

Pros

It took us quite some time but we were able to customize a lot, however, not as much as we would like. The system doesn't allow for some forms to be uploaded or to have fields customized.

Cons

Issues with importing new hires into our payroll system, resulting in delays with payroll. Customer service is slow and fixes don't always work so a great deal of back and forth.

Reasons for Choosing EMPTRUST

Pricing and it seemed easy to use

September 2019

Dana from PCM Canada

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

September 2019

EMP

Pros

If you are looking for an easy way to onboard new employees, especially if you have remote workforce, this is a great piece of software. Perfect for companies where all new hires fill out the same paperwork and complete the same training.

Cons

Things get really complicated if you have employees in a variety of provinces, filling different paperwork based on their role. There are functions that EMP was not able to accommodate for us. We are likely too big/too complicated for this piece of software, and neither us nor the provider asked all the right questions to figure this out prior to the implementation. This is not EMP's fault nor it is ours - there are little intricacies and none of us can ever think of them all when going through the process. I have been through other implementations with large well known companies in the past and run into the same challenges of certain things that were supposed to be possible - and turned out to be impossible. I also don't like we cannot change the onboarding packages as needed, we always have to contact customer support (which has been phenomenal, but we'd still like to do some of this on our own).

Reasons for Choosing EMPTRUST

Good references, price.

Response from EMPTrust Solutions

Replied September 2019

Dana Thanks for the review. We will have our team provide training so you can add or modify the onboarding packages. We will also setup a meeting to see how we can improve on some of little things mentioned

May 2019

David from Leaders Staffing LLC

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Excellent Software!

Pros

EMPTrust is an excellent product. During our implementation, the support from EMPTrust employees was excellent. Customization to the product was without hesitation. After implementation, support continued to be excellent. The software is very easy to navigate and the seamless integration with E-Verify is a plus.

Cons

The only con I would have is although the software is web based, when you are navigating throughout the system, it takes a little bit to load. This could very well be because of the amount of data we have stored in the database. Overall though this is a great software solution.