Fountain Software

4.73 / 5 (30)

Our advisors have recommended this product 5 times in the last 30 days

What is Fountain?

Fountain is a cloud-based human resource (HR) management solution which helps businesses automate and manage recruitment operations of hourly workers.

Fountain offers enterprise level applicant tracking system (ATS) features like candidate screening, automatic reminders, executive dashboards, custom workflows and onboarding. It enables candidates to fill in personal information, submit background checks, access training videos and sign agreement documents. Users can also set the solution to automatically send reminders to a candidate pool via text messaging (SMS) and email.

Fountain analyzes multiple data points via machine learning. This helps users gain information about their hires and enables them to adjust individual steps in the hiring process. ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

29 Reviews of Fountain

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

August 2018

Holly from GLAMSQUAD

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Glamsquad and Fountain

We have used Fountain for 3+ years and have been thrilled with the improvements made over time. The Fountain team seems to truly value the feedback of their clients, and our CSR has been a great partner in ensuring we are taking full advantage of what Fountain can offer in order to meet our unique needs and business objectives.

Pros

Fountain made scaling and managing our applicant funnels possible. Various integrations with 3rd party systems such as document signing, BGC and LMS platforms have been invaluable to manage paperwork and monitor applicant progress through the onboarding process.

Cons

Limited tools/features that allow users to manage multiple funnels simultaneously, ie text/chat feature or opening view. I would also like to see posthire features improve to keep Fountain as an active tool beyond onboarding.

March 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2019

New of its kind, but far from perfect

We've been able to scale our company using Fountain faster in 3 months than we had previously for a year. It is a very unique ATS that provides very large benefits for automated hiring. Quite easy to use on both the front and backends of the system. However, its two biggest flaws are in its inability to integrate with any other system (unless your company has an engineering / development team dedicated to HR) and the inability to universally roll out changes to all workflows. Overrall - it is very cutting edge and has provided incomprehensible value to our organization, but there are minor things that the developers should consider in a V.2 of this product.

Pros

leverages text messages to speed up the hiring process tremendously, cool branding features, great modern UI for both desktop and mobile users, plenty of features, original analytics page provides valuable data about the health of the funnels

Cons

no shortage of bugs and glitches, doesn't integrate with most major HRIS or softwares, inability to clone offer letters with Hellosign, can only clone existing workflows when opening a new requisition, rolling out universal changes is burdensome as they need to be changed by the opening.

February 2020

Maija from Zeel

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

February 2020

Useful for application review

Pros

I use fountain to review applications for various positions within our company. I like that we can customize application questions and document upload fields in order to efficiently gather all necessary information in one place. Also, the integrated texting feature makes it easy to communicate with applicants regarding application status, or to schedule interviews. Fountain also allows for the inclusion of video response questions, so I can get a sense of the applicant before arranging for further interviews.

Cons

My one major complaint is that documents uploaded in fountain do not always transfer successfully into our internal system. Fairly regularly, I find that documents imported from fountain become unreadable or unable to be opened, meaning I have to go back to fountain, download the document to my hard drive and manually import.

November 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

November 2019

Fountain is helping us scale

Pros

Allows to process and hundreds of applicants a month

Cons

Could improve dashboard, requires multiple clicks to view data

April 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2019

Fountain

Pros

Large array of features; easy to learn as no coding knowledge required.

Cons

Automated software could be improved when it comes to looking for applicant keywords.