What is Greenhouse?

Greenhouse is an applicant tracking system and recruiting software designed to help businesses find suitable candidates, conduct focused interviews and optimize their recruiting process. Greenhouse is an integrated platform that streamlines various recruiting activities including planning hiring processes, sourcing job applications, managing interview rounds and organizing post-hiring activities.

Greenhouse's hiring process begins with finding the right candidates from a variety of sources, such as job boards, in-person events, external agencies or through in-house referrals. Recruiters can post job openings on popular job boards such as Glassdoor, SimplyHired and Indeed. They can also share job openings on leading social networking sites such as Facebook, Li...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

495 Reviews of Greenhouse

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(272)

272

4 stars

(195)

195

3 stars

(25)

25

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 495 results

March 2019

Avni from RTI

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

March 2019

Solid ATS

Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pros

Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Cons

The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

December 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2019

Makes the Recruiting Process Quick and Easy

Greenhouse has made it easy and straightforward when it comes to the recruiting process. I have leveraged it as someone who is interviewing/searching for candidates as well as someone who has referred others to different positions. It is an easy to use tool from a user perspective with reminders and an easy to use platform.

Pros

Greenhouse has made it very easy to follow the recruiting process - whether it is a referral or it is someone joining my team. It is very easy to see feedback, look at resumes, and review candidates after the interview.

Cons

I really like the software and haven't had anything I don't like about it. That said, I am just a user and don't know much about the setup process or the reporting functionality.

November 2019

Maggie from Checkr

Company Size: 201-500 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Best ATS out there

Pros

Love the chat system with customer support Love the integration with LinkedIn, Entelo, etc. Love the easy scheduling integrations Love the @mentioning for other team mates for better cross-collaboration

Cons

The metrics are not always accurate or the easiest to navigate. That's the biggest downfall

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

May 2018

Phenomenal features, easy to use - but extremely high priced, not great support/export

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Pros

Intuitive features and easy to process between steps Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring. Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal) Allows for constant hiring, and deep analytics on use of HR teams time and performance - Really not a fit for small or midsize firms, you can tell its great for the enterprise

Cons

- Support is great initially, then is not as helpful after execution (contract lock in) - Pricing is annual, and very high - Hard to justify the ROI for convenience on HR team - Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set - Prohibitive annual, upfront, and renewal terms - Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal - Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance) - Really consider how your team will use this, and if it is either a time saver or money maker for recruiting. Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

October 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2019

Simple to use and navigate

I've always had a positive experience with Greenhouse and see it as best in class in the space.

Pros

Greenhouse consistently provides the easiest way for hiring teams to evaluate and review candidates. It's very easy to prepare for interviews and determine who the best candidates are in the final hiring process.

Cons

It's sometimes hard for the user to see the past comments of other interviewers. This should be easier to get to. This is probably done on purpose but Greenhouse should review how users may need this access to make it easier to do a quick review as part of the interview prep so they know where to focus.