Gusto

Optimum Solutions

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Ratings & Reviews

Overall Rating

4.67 / 5 (2,397)

4.48 / 5 (108)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 4, 2020

January 16, 2019

Pros/Cons

  • Pros

  • The interface was friendly and fun. Easy to hire and fire. The breakdown of taxes was easy to understand.

  • I really enjoy this program, everything is easy to find and very user friendly.

  • Cons

  • Gusto can be bogged down at times, I’ve had slight issues with on boarding information getting lost but customer service has always been quick to respond and assist.

  • The way the line items are fed into Xero/Quickbooks is a bit off sometimes. Other than that is has been great.

  • Pros

  • The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful.

  • System is user friendly. Support staff is helpful and responds quickly when there are problems.

  • Cons

  • Some things are a little confusing, but they have great customer support, so if you are willing to ask for help, they can usually clear up issues.

  • I maybe like how the report formatter work the least in my opinion.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

71 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots