Homebase Software


 

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more.

Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime.

Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android devices are also available for remote usage.

Services are offered on a monthly subscription basis. The package includes support via phone, email, chat and webinars.

 

Homebase - Calendar view
 
  • Homebase - Calendar view
    Calendar view
  • Homebase - Reports overview
    Reports overview
  • Homebase - PIN entry
    PIN entry
  • Homebase - Tracking hours
    Tracking hours
  • Homebase - Mobile schedule view
    Mobile schedule view
  • Homebase - Daily shifts
    Daily shifts
Supported Operating System(s):
Web browser (OS agnostic)

173 Reviews of Homebase

 

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Software Advice Reviews (3)
More Reviews (170)

Showing 1-3 of 3

Greg from Therma
Specialty: Construction / Contracting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Horrible customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Do not risk a trial if you expect a refund if you are not satisfied.

Pros

Chat sessions provide fast communication. When an issue arises, Homebase is motivated to resolve it.

Cons

The refund policy is unacceptable. After using the application for a year and deciding it was not a good fit for my business, I requested a refund for the second year I already had paid for. The refund request occurred only two weeks into the new year, and the application had not been used for months before that. The request was denied for no other reason than a cash grab.

Review Source
 
 

David from URBANISTA Brokers Inc.
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great APP!!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Loving this app right now! Makes its a breeze to keep track of hours, schedules, etc! Simple and easy for all to use!!

Cons

Cons are very limited. I didn't have any complaints with the app. It run smooth, its clean and simple look. No issues with that.

Review Source
 
 

Connie from Salty's Surf Shop
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Perfect for our small business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There are a lot of options to choose from for an employee time clock and scheduling software. I tried another one on their 14 trial and I liked it a lot, but it would have been a month just to see how many hours our employees worked for payroll! After the 3rd day of my trial period with Homebase, I purchased their second tier for a fraction of the other software's cost.

Pros

Homebase is very affordable for our small business, which averages about 10 employees. Our scheduling manager loves it and so do our employees. Having it as an app on my phone makes it very quick and easy to see who is working or scheduled to work. There is an amazing amount of features on Homebase. The time sheets are very easy for payroll with my Quick Books desktop. We couldn't be more pleased.

Cons

Only two cons that I have noticed: 1) It integrates with many POS systems, but not with the one we use, which is RAIN. 2) It integrates with one type of QB, but not with the desktop version.

Review Source
 
 
 
Showing 1-20 of 170

Megan from USA Party
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

I love this app

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I'm able to keep up with my work schedule and pay each week. I can switch shifts with a fellow employee who has the app

Cons

No cons with this app. I highly recommend it

Review Source: Capterra
 

Isaac from Kimmer's Ice Cream
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Makes things easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great service! We are also switching over to HB for our scheduling platform as well for all three of our locations.

Pros

I am currently switching from one clock in/out service to Homebase. We are saving money now and it's easier to use! Staff love it! I love it!

Cons

The only con I have run into thus far is customer service not always being available. This has been a MINIMAL issue so far. But, something to note.

Review Source: Capterra
 

Andrea from Icebox Brands
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Time sheet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I enjoy how easy it is to link our payroll system and this system together. Extremely user friendly.

Cons

It can be kind of time consuming when creating a schedule, a lot of steps. Wish I could create a year work of schedules at once without having to save it ever week.

Review Source: Capterra
 


October 2018

October 2018

Homebase Used In My Cafe

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like that it incorporates with Clover. It's a very decent software program.

Pros

Easy to use and easy to make schedules using the software. Publishing to employees is easy.

Cons

It could offer more bells and whistles, but Homebase charges extra for options I would like.

Review Source: Capterra
 


October 2018

October 2018

Great application and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using home base for several months now, and it works very well for the small organization we are using it at. I am not sure how it would work in larger environments, but for someone looking for a simple time clock / automation with scheduling, I would highly recommend this.

Pros

Easy to use, and pocket friendly. The free version is surprisingly robust for a startup company

Cons

Documentation could be a bit better, but I was able to contact support and get exactly what I needed very quickly.

Review Source: Capterra
 

Frank from Next Generation Exchange
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Great option for scheduling and timeclock!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Lots of great features, love the team messages and schedule request option. Great value for price.

Cons

Would love to upload a monthly sales list to automatically be added to schedule vs manually doing it.

Review Source: Capterra
 

Garret from Flores Concepts
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Free Scheduler Delivers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Considering all we needed was a simple way to track employee hours, this was a great free solution.

Pros

I used the free version for a project we did that required us to use the Clover POS system. The biggest selling point is that it was free for the basic plan, which was all we needed at the time. For a completely free program, this software was very good with lots of features that offer a great way to schedule and track employee hours.

Cons

At least with the clover integration, the clock in/out was treated separately from the Clover device sign in/out. So, an employee could sign into the POS and ring up orders without ever clocking in. I would have much preferred for the act of signing into the POS to also clock the employee in and it should restrict employees that are not clocked in from using the POS.

Review Source: Capterra
 


September 2018

September 2018

Homebase

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

My homebase experience has been mostly positive, it is a very simple interface, though I wish that there were less bugs in the clockin/out experience.

Pros

I like that it makes checking my schedule, making requests, and keeping an eye on my paycheck easy.

Cons

There are a decent amount of glitches when it comes to clocking in and out, sometimes it gets missed entirely in the system, and at the end of day shows me I haven't clocked in at all.

Review Source: Capterra
 

Jacob from JP Industries
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Bad HR System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The only thing I liked within the platform is that I could make my employees schedules a month or two in advance and that I could terminate employees easily within the system

Cons

I felt that the software did not have the features I needed. I submitted an email to their team with my feedback and never received a reply. I hated that I had to add in my employees hours because their free plan did not allow access to the time clock feature. I did not like that I also had a limit on how many employees I could have in the system

Review Source: Capterra

  Response: Homebase, Homebase

Date: September 2018

September 2018

 

Hi Jacob!

We appreciate the feedback and very often implement updates based on suggestions. We do not have any limit on the number of employees you can add into homebase.

Please feel free reach out for help or to send us any other ideas at improve your experience to help@joinhomebase.com

 


September 2018

September 2018

Low cost, high value scheduling software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Overall we have been extraordinarily pleased with Homebase. Our employees have had no issues signing themselves in and using the app. We've used other scheduling software in the past that made it too complicated for our employees. We love the way Homebase simplifies all parts of scheduling, so we can focus on our employees and the children we serve!

Pros

Homebase is easy to use. We had to quickly implement a scheduling software. The way our business is setup has a variety of departments but employees work in multiple departments in a single day. Homebase lets us easily schedule each employee for the exact shift they work. We can view by department or by employee, which is helpful for both our employees and our managers.

We haven't tried it out yet, but one of the bonus perks to Homebase is their hiring module. We have tested but not actually published a job. It was easy to do and posts across multiple platforms.

Homebase has a lot to offer at a very reasonable price.

Cons

After you have scheduled in a department or scheduled an employee, you cannot use the + button to add another shift. This is annoying because you have to duplicate an existing shift and clear the information, instead of easily adding an empty shift and filling in what you need. We also did not find a way to delete an employee when they were duplicate added without choosing "terminate" the extra employee. This is not an issue now, but it could be in the future.
Another feature that would be nice in the app would be the ability to call the phone number from the roster or at least copy and paste it.

Review Source: Capterra
 

Jeff from Entangled Biome
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Better than most

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It works for what it is. Would love to see an easier way to do multiple days for shifts other than only one week at a time.

Pros

It is pretty intuitive to use. I didn't really have any issues setting it up. It was fast, easy and made sense.

Cons

There were a few things I didn't like. I have no idea how to check in for shifts. And it sends you an abundance of warning texts and emails about people being late and not checking in for shifts but it doesn't really explain how to check in . This part was not very easy and was really annoying.

Review Source: Capterra
 


September 2018

September 2018

THE BEST SCHEDULING WEBSITE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

So easy to work on and the website is beautiful.

Cons

Wont allow have multiple timesheets in one day, unless they are scheduled.

Review Source: Capterra
 

Thomas from Think Exceptionally
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Exceptional Timesheet & Scheduler Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I enjoy the fact that this software is very robust and allows us to virtually do anything we want in regards to scheduling and timesheets. They always add new features as well

Cons

I do not have anything I don't like about this software.

Review Source: Capterra
 

Teresa from Sus Hi Eatstation
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Best Scheduling Tool for Small Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall experience with Homebase has been exceptional. We used another scheduling tool in the past and it was much too complicated and difficult to look at.

Pros

I thoroughly enjoy the Homebase platform and its ease of use. Everything is color coordinated, which is my favorite part. I use this to schedule my employees for all my locations. My employees enjoy it too because they can request time off, trade shifts, and see when they are scheduled on their phone. I also love the stats where I can keep track of sales and labor - and it links up all my locations which is a plus!

Cons

There honestly isn't anything I dislike about the software. I use it mainly for scheduling, but it does so much more than that. I would maybe like to customize admin roles a little more for better security, but that isn't entirely necessary.

Review Source: Capterra
 

Greg from Bull City Hospitality
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Use It for Work

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It gives you your schedule, and lets you know when you're supposed to be there. Doesn't seem to use too much data, either.

Cons

Our time clock is not synced to Homebase, so I'm pretty sure the app says I've been absent every game.

Review Source: Capterra
 

Kaliyah from Food and Beverages
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

My review of homebase

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Using homebase I could view my schedule, hourly earnings, contact my coworkers and more.

Cons

I did not run into any problems using homebase therefore I did not find any cons

Review Source: Capterra
 

Lindsey from Chick-fil-A-Franchise
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Homebase is by far the best scheduling platform

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Homebase is amazing, it has so many great features and takes all the guesswork out of scheduling and maintaining shifts

Cons

Nothing! I love it, and have absolutely no complaints

Review Source: Capterra
 

Tyler from booster juice
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Customer service is lacking, and No functionality for multiple store locations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

To honest the experience hasn't been great, it feels more like a start up and they haven't worked out all the kinks with the technology, service, and training. They are very nice on the phone i have to give them they still have a long way to go.

Pros

it's easy to use, and the staff can use the app to request time off, and they can chat to one another.

Cons

1) It doesn't connect to your payroll system (even if they say it does)
2)you can't have more than one location and share staff between 2 locations, because the 2 separate schedules don't recognise each other which means when you auto-populate the schedule it double books staff members. (so then the auto-populate feature is useless to you)
3) The support staff are friendly but they ARE NOT very knowledgeable about the products or services, no can seem to make a decision and they very rarely call you back when they say they will.

I cancelled the service to one of my locations and they continued to bill me for 4 months , when i called they said they would call me back once they investigated the billing. I never received a return, when i called them 3 weeks later they said they would only give a refund for 2 months because i never called them back sooner.

Review Source: Capterra
 

Vernecia from Prettybeastmode fitness & nutrition LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

EASY TRACKING APP EVER!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

GREAT WAY TO TRACK YOU LOG IN HOURS AND THOSE OF EMPLOYEES. I EVEN USE IT TO TRACK THE VOLUNTEER WORK MY KIDS DO IN THE GYM. IT'S-A GREAT WAY TO SEE HOW MUCH THEY "WORK" AND EARN A LITTLE ALLOWANCE FOR IT. I'M A SMALL BUSINESS SO I KNOW WHEN I GROW THIS IS A USEFUL TOOL.

Cons

HONESTLY ITS A SIMPLE APP TO USE SO REALLY NO CONS EVEN MY 14YR OLD TWINS CAN DO IT - LOG WORK HOURS AND CREATE A PROFILE.

Review Source: Capterra
 

Madison from Tallahassee Memorial HealthCare
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Great for my small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My coffee shops use Homebase for all our scheduling. It is the perfect software! It is cost effective- the free version has all the necessary features. We also use it for own employees to clock in/clock out. You can send messages to your team and see who has read them. I highly recommend you check out Homebase if you are in any sort of business.

Cons

Every once in a while the time clock will be glitchy. The manager can correct these discrepancies from with in the app, you just have to keep an eye out.

Review Source: Capterra