Justworks PEO Software


 

Justworks PEO is a human resources solution for small and mid-sized companies in industries including accounting, advertising, non-profit, banking, consulting, telecommunications and more.

Core features offered within Justworks PEO include personnel tracking (core HR), payroll, benefits administration, and on-boarding. Through partnering directly with aetna and MetLife, Justworks offers benefits package options for users, and employees can make their benefits selections online without the need for any paperwork. Additional features of the software include vendor payments, tax document filing, Zero and Quickbooks integrations, time-off management, and an employee dashboard. The employee dashboard feature offers employees the capability to request time off, enroll in benefits packages, review payments and pay stubs, and access the company calendar. As a PEO, Justworks manages all compliance and tax filing procedures.

Justworks PEO is offered to companies throughout the United States as a web-based solution, and is both Mac and iPad compatible

 

Justworks PEO - Insights
 
  • Justworks PEO - Insights
    Insights
  • Justworks PEO - Benefits browser
    Benefits browser
  • Justworks PEO - 401k browser
    401k browser
  • Justworks PEO - PTO browser
    PTO browser
  • Justworks PEO - Requested time off
    Requested time off
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

26 Reviews of Justworks PEO

 

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Software Advice Reviews (2)
More Reviews (24)

Showing 1-2 of 2

Benjamin from Ben Herzog Architect, PC
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Just don't.

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N/A

Run away

Pros

It is a neat looking interface. The positives stop there.
I really have nothing more to say that is positive.

Cons

Poor communication and a very sloppy transition have left me needing to refund employees for lost benefits. This more than negates any company savings we hoped to reap by switching to this.

Review Source
 
 

Duffy from Aperio CI
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

I'm Sorry I Ever Head of Justworks

Ease-of-use

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Product Quality

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Value for Money

Don't, under any circumstances, ever do business with this company!

Cons

Terrible customer service
We must pay everything way in advance (health insurance is due by the 10th of the prior month)
Payroll must be paid on Monday for a Friday payday.
Payroll must be paid a week in advance if the Monday is a holiday
I've written several times to the CEO - no response
Terrible start-up process - key (and required) documents not provided until after the start-up date
Misinformation is their normal way of doing business - not trustworthy

Review Source
 
 
 
Showing 1-20 of 24


October 2018

October 2018

Great tool to automate your HR

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Pros

Very easy to use and love the design of the platform

Cons

Set up took 2 weeks but that's more a legal requirement rather than the software's fault.

Review Source: Capterra
 

Anna Ruth from ARPR
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Switched from Trinet, and never looking back

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Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.

Pros

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.

Cons

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

Review Source: Capterra
 


October 2018

October 2018

Easy to Use

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We use it purely for payroll. It has made processing payroll so much easier.

Pros

Justworks has simplified payroll for our company. It is very easy to use, especially for hourly employees.

Cons

I honestly do not have any issues with the software.

Review Source: Capterra
 

Andrei from HelloTeam, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Justworks Customer for 6 Months

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So far, it's been a smooth transition to Justworks. The platform is intuitive and user-friendly. We added health, dental, vision, 401K, commuter benefits, flexible spending, and other benefits all through Justworks. Very easy.

Pros

We switched to Justworks in May of 2018, and never looked back. It's highly intuitive and user-friendly. Truly a great product. Their onboarding team is quick to address questions too.

Cons

Having to manage Plus employees and Basic employees annually and monthly at the same time can be confusing.

Review Source: Capterra
 

Anatoly from Carevoyance
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Justworks is a great HR Suite -- but make sure to watch the invoices!

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We've had mostly positive experiences w/ Justworks, except for when we had issues w/ our benefits, at which point it became difficult to get to the root cause of the issue.

Pros

Justworks makes it super-easy to manage HR, payments to contractors, payroll and benefits. We use it to pay all of our vendors and Justworks handles all the IRS reporting for us.

Cons

It was tough to figure out some issues w/ our benefits and we went back and forth for a few weeks working on it w/ Justworks. It seems like they were just getting familiar w/ benefits themselves, so we were both climbing the learning curve.

Review Source: Capterra
 

Adam from Northern Right Capital Management, LP
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Amazing value. Super efficient.

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Excellent. I highly recommend.

Pros

It is incredibly easy to use and very efficient for the team.

Cons

Would like some more flexibility and transparency with withholding taxes on the employee level.

Review Source: Capterra
 

Davey from Meehle & Jay
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Justlove

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Pros

It's extremely user friendly and makes my life about 2000% easier. Payroll? Done. PTO? Tracked. Benefits? Awesome.

Cons

I haven't found anything to complain about yet.

Review Source: Capterra
 

Lauren from The Sill
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Absolutely love Justworks

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Justworks has saved us from an incredibly outdated software which is an absolute behemoth and hard to use. Justworks makes me more efficient, reduces questions from employees and makes me feel confident that if I don't have the answer they definitely will. I would highly recommend making the switch.

Pros

Justworks is amazing. We have been onboarding them as we transition from TriNet and I could not be happier. They have answered every question--whether big or small. They have an amazing support team. I also was able to talk to someone from their HR support team, and they are super knowledgeable but also very nice and engaging without being dry. I feel like I am in great hands as we make this switch. The UI is also excellent and employees love how easy it is to use.

Cons

There are some minor glitches here and there that I will notice (i.e. display issues etc.), but the minute I tell them they get it fixed by EOD. I appreciate the swiftness in which they deal with problems.

Review Source: Capterra
 

Alberto from Bayard Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

justworks for benefits

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Pros

i love how easy it is to sign up for benefits for work.

Cons

setting section can be a little confusing but nothing crazy, overall LOVE the platform

Review Source: Capterra
 

Hasin from Foossa
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Payroll and Benefits in one platform

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I love the software. It does save us a lot of time and money that we don't have on spending on a HR person.

Pros

We are small team and its great to be able to manage all the payroll services in one app

Cons

I think the user interface can be a little be simpler. Sometimes I find it hard to find certain items. Maybe have a menu on top of the page.

Review Source: Capterra
 

Ebona from Impraise INC

June 2018

June 2018

Easy to use, and a great system to manage the un-fun operations stuff

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Pros

1. It super easy to use and find anything you may need (benefits, pay stubs, salary, team, etc)
2. They have a super helpful and easy-to-reach support team.
3. The work benefits you can opt into, such as citibike programs or gym membership discounts.

Cons

If I had to think of something, it would most likely be one of the settings we chose internally that was not easy to change immediately as it was related to a benefit that if changed would not take effect for months.

Review Source: Capterra
 


May 2018

May 2018

Easy for employees to see admin stuff.

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Pros

It makes it easy for employees to see their paychecks, benefits and manage enrollment during the year. One less thing to worry about.

Cons

The additional service they offer are not actually very good. We tried using some of the random 'extra' services and they were a time sink. We spent over 3m and 6h of our time talking to people who were unable to resolve the billing issues they said they could help with. No idea if they even ever tried.

Review Source: Capterra
 

Jessica from FanHero
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

I use JustWorks everyday to keep track of all my HR needs. From payroll to 401K and tracking PTO.

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Pros

I love the ease of JustWorks platform. We used another PEO before switching to JustWorks and all reporting and features were third party integrations that never worked. JustWorks is a one stop shop and has updated access to anything and everything you may need. Their on-boarding process is detailed and customer focused and they even answered questions from my team about insurance concerns. They walked me through the transition step by step and were available immediately to answer any questions I had. I could go on for days about how much easier JustWorks has made my job!

Cons

Because JustWorks is so new, there are a few reports that they haven't implemented yet. We have a PTO accrual system that rolls over every year but maxes out at 96 hours (this changes based on goals) and JustWorks has no way to track this. Once a day is used, it can be recouped by working another month, encouraging employees to take time off. It's been difficult for me to try and track this and when asked about it, JustWorks said it's not something they have developed yet.

Review Source: Capterra
 


May 2018

May 2018

Benefits, HR, and admin has never been easier

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Pros

Signing new hire documents, and setting up my payroll was super easy! I was almost concerned with how seamless the process was.

Cons

I cant not even wholeheartedly give any cons! This program has handled everything by the book and very professionally.

Review Source: Capterra
 


January 2018

January 2018

Pleasant, Easy-To-Use, Simple UI

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Pros

I like being able to check my paychecks, benefits, and contact my coworkers quickly and without having to sort through a complicated menu.

Cons

I wish you could customize the dashboard. Small gripe, but it would be cool to be able to move your calendar, directory, add widgets, etc.

Review Source: Capterra
 

Quandra from Robly Email Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Our company switched from ADP and I must say, the Justworks interface is much easier!

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Pros

Everything is bundled together and easy to find. The site has very clean navigation and set up so you can find the things you need the most, paystubs and healthcare information quickly. Also, they make the setup so fluid so it's not like "Oh god, gotta sign up for another software..." like my last job.

Cons

No more bi-weekly paychecks! I've never been on a "1st & 15th" kind of schedule before so that definitely takes some getting used to.

Review Source: Capterra
 

Louis from Sketchfab

May 2017

May 2017

A great and very easy to use platform to manage HR and payroll

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Pros

I really appreciate the effort they made to design a platform that is super easy to use. For non specialists, it's a great platform to manage your HR admin and payroll. Their onboarding and customer support is very dedicated and responsive. It helps a lot, especially when you plan to move from one HR platform to another. I highly recommend.

Review Source: Capterra
 

Jackie

January 2017

January 2017

Everything we need!

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We're growing rapidly and had just hired a COO for operational issues, but discovered she is also extremely good with customers too. So we needed to automate even more processes, and quickly.

Justworks was a perfect choice, both for helping us decide which direction in health benefits would support our continued growth, and with the streamlining the benefits tax paper trail we needed too.

Pros

Extremely easy to use and to understand what the best choices for our particular employee structure were.

Empowered us to feel confident in the choices we made, as our employees are a key asset for us.

Cons

We haven't found any yet and feel pretty confident that, even as the new presidential administration "changes the HC rules", that we have made the best possible choices.

Advice to Others

As every country health care systems change, the #1 decision variable in choosing what works best for you and your company is "How agile is it?"

From there, all you can do is be certain that, at the time, you've not only made the best choice, but you can adapt just as quickly when things change.

Review Source: GetApp
 

Brianna from LoftOpera
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Justworks Gives Me LIFE

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I've used Justworks for a little over a year now and I adore it. They are always super helpful over the phone and email. I send them as many referrals as I can! I love that I can manage tons of contractors and schedule payments very easily. Their profiles make it easy for my employees to manage their settings and keep up to date with payments.

Pros

Very beautiful, easy to use, serves the purpose very clearly. I love that it was very quick to learn and keeps getting better. If I ever have questions about insurance my account rep is amazingly quick to respond and always helpful.

Cons

There isn't anything bad I can say!

Advice to Others

We didn't start using Justworks soon enough and it made our first year of taxes very difficult. This year has been a breeze. My advice, start using Justworks as soon as possible.

Review Source: Capterra
 

Jennifer from blueshovel LLC

December 2016

December 2016

Justworks is the partner you didn't know you need to have!

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We found Justworks on a hilarious subway ad (ooh man are those advertisements great!) while on the way to a meeting to establish a contact with a paycheck company. We wouldn't stop thinking about them in that meeting! Since we began our partnership with Justworks everything is a little easier. Even when things don't go as quickly or as well as we expect, it is still always faster and more reliable than us doing it on our own! We are able to feel free and like someone (many someones's!) have our back all day and night long. As Justworks has grown and as we have grown as a company, we feel more supported and like they are more available all the time. It has truly been one of the most educational experiences of our business careers to have the wealth of information and giant well of support that is Justworks. Super bonus: anytime something does not work well for us, they offer an upgraded version to us (in other words, Justworks is always listening and looking for new ways to serve their customers so that the world is better served). THANK YOU!

Review Source: Capterra
 
 
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