Namely Software


 

Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management.

Namely is a fit for mid-market companies in just about any industry, and it’s suitable for companies that are seeking a platform that can be configured to match their unique company infrastructure.

At the core, Namely's human resources information system (HRIS) offers a centralized location to store employee information. It offers an employee database with time off, reporting, and a social news feed.

Namely’s payroll module also handles payroll taxes, W-2s, 1099s, and ACA reports. Integrated benefits administration helps with enrollment, and it automatically sends elections to carriers. Namely’s talent management module allows businesses to conduct paperless onboarding, track goals, conduct performance reviews and more.

 

Namely - People
 
  • Namely - People
    People
  • Namely - Updates
    Updates
  • Namely - Org chart
    Org chart
  • Namely - Performance
    Performance
  • Namely - Onboarding workflow
    Onboarding workflow
  • Namely - Salary report
    Salary report
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

272 Reviews of Namely

 

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Software Advice Reviews (72)
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Showing 1-20 of 72

Cindy from Civis Analytics
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Going to shop for a new system in 2019

Ease-of-use

Functionality

Product Quality

Customer Support

Our service rep lacks the knowledge to assist with our issues. Integrated feeds to benefits providers take over 6 months to complete AND that is with a LOT of follow up on our part. The "cool" interface is not worth the headache on the back end.

Pros

User interface for employee population is good. They've made some strides in the analytics function - however, they are going to charge for this.

Cons

Service is unresponsive and not helpful. Payroll and HRIS do not talk with each other. Reporting is not intuitive and requires excel skills to combine reports from payroll and the HRIS. NO good reporting on compensation. Feeds to vendors randomly stop working and without follow up on our side, no one at Namely would notice. We have received inaccurate information from our rep and from the service team. For one payroll this year they forgot to take out the Federal Taxes. What vendor does that?

Review Source
 
 

Cory from Meridian One
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

All in One HR Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a great software for midsize companies that need assistance with remaining compliant as well as managing your benefit portfolio.

Cons

Like any software the setup can be a hassle but hey this is HR software you need to follow the dots so that you don't get hemmed up later for not being compliant.

Review Source
 
 

Roland from Nickel Keynesbury
Specialty: Banking
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

The best Human Resource Management System.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

one needs little or no supervision in executing this software. it also has a very friendly interface which makes it very easy to use.

Cons

The cost is a common issue an can however be reviewed to help bring more people to using this software. they wouldn't regret it as i haven't since i started using this great platform.

Review Source
 
 

Laura from Syserco
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

New user, so far, great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Implementation team so far is awesome!

Pros

Salesperson was very helpful and always available. She had access to the experts we needed to determine if Namely was the right choice for us.

Cons

I wish one of these systems would make the performance management system more flexible. Companies have lots of different views of how it should be- wish it was more customizable.

Review Source
 
 

Betty from Smithfield
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Great software for mid size companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like this software, it helped the midsize company i was consulting for manage compliance and streamline everything payroll, benefits and talent management.

Cons

I don't really have any cons for this software. When you work for a mid size company you should consider it

Review Source
 
 

Lisa from Mango Languages
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great concept, but not able to deliver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Namely needs to stop building new features, fix the ones they have, and build better internal processes. The dysfunction they are experiencing internally is extremely apparent to clients.

Pros

In comparison to other all-in-one HRIS systems, the interface is a lot more friendly. It marries the concept of social media newsfeeds with HR, allowing employees to comment on each other's birthdays and anniversaries. This gives HR an opportunity to engage employees with a fresh approach to benefits, payroll, and compliance.

Cons

I'm unsure of the experience of other customers, but the concept of Namely never took hold for our organization. Beginning at implementation, the Namely team was disorganized and unstable. Implementation was scheduled to wrap up October 1 and wasn't completed until January. During that time, Namely's implementation team experienced turnover 3 times, each time having to reset our implementation schedule. Information was missed, uploaded incorrectly, recreated, etc... They missed the ACA filing deadline and we had to work with an outside vendor with additional costs. They filed our taxes incorrectly and this still has not been resolved. On the benefits side, the agent assigned to our team miscalculated the rates from the plan we chose. According to the rates on the spreadsheet, we chose this particular carrier because it seemed these were the best rates and value. We had our open enrollment meetings and an employee pointed out that the numbers were incorrect, that she would be paying up some amount more per month. We had the agent resend us the sheet, we broke down the formulas, and identified the incorrect formula. Thankfully, our agent forgot to submit our enrollment form and we missed the deadline with the carrier. The integration with Adobe Sign has never been successful, so we have not had a single successful Onboarding through Namely. Instead of fixing glitches in the systems, they have built around them which makes it less intuitive (ex. build a new hire's profile including payroll info, send the onboarding packet, then after the new hire starts, go back into the profile to add the payroll group. When I asked why we weren't able to add the payroll group while we are adding payroll info at the start, they explained the glitch.) Compared to other systems, reports have a long way to go. Most come back blank after being ran. We have experienced more turnover in Namely's account managers. With all of the errors and issues we have needed to remedy, we simply did not have time to encourage use of the system. The time off app crashes, so we have lost engagement in the system. Rather than risk any further damage to the organization, we have implemented BambooHR (which is wonderful) and now let Namely sit silently in the background. It has been costly and frustrating, for the admin as well as the employees.

Review Source
 
 

Tyler from Apcera Inc
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Namely is a stellar, customizable HRIS that is great for small companies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great customer service, awesome "Backstage Pass" features educating about all areas of HR, and an always-improving platform are some of Namely's strengths. When I reach out to my customer success representative, I usually get a response within a few hours. She's even helped with things that are out of her realm. Namely is always asking for feedback on how to improve the product, and in my short time working with this system, I've seen several of those requested features implemented. Namely also has some of the best training resources available.

Cons

It's still fairly new, so some features are still being worked on. There are so many reports available that it's a bit difficult to know what each report contains and which would serve your purpose best.

Review Source
 
 

Kirsten from Barefoot Networks
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

100% User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy dashboard, great reporting function, very functional performance piece. Easy view capabilities!

Cons

Set up is pretty manual, which can be said for 9/10 tools. If you don't have a structure for your organization, this is a lot more difficult as they don't have standard templates

Review Source
 
 

Dani from Education
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Easy to use and up to date!

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

This software is made for 2018. It has a Facebook like feel, so it’s incredibly user friendly and familiar. The functionality is great and can be used at an enterprise level.

Cons

It’s quite expensive for a smaller business, but I don’t know if a small business needs all of the features and functionality that their software provides.

Review Source
 
 

Yvonne from Illumitex, Inc.
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great value for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use for both employees and managers. Great system. I like the streamlined functions from HR into payroll and the onboarding feature is the best!

Cons

Have to get used to the quirks but all systems have them. I still wish vacation moved over from HR to payroll.

Review Source
 
 

Matthew from Overcoming By Faith Ministries
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Namely

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Used it on a trial basis and it was great. The interface is super user friendly. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.

Cons

The only con is we wanted to keep our payroll in house and they did not provide that option at that time.

Review Source
 
 

Caleb from Kestra Financial, Inc.
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

An HRIS that Everyone likes to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Overall, it's a great HRIS, and a great company. Namely is constantly updating the system and releasing new features. The support team is top notch and is always happy to help in anyway they can. Namely may be missing some features or some may need to be updated, but the interfaces and the support plus the fact that they are dedicated to releasing features that are requested really make it a top HRIS system.

Pros

Easy to use for Employees, Managers, and Admins. The interfaces are elegant, clean, and very intuitive. The ability to automate tasks or delegate tasks that used to be a burden has freed up time for Managers and HR admins. Having everything all in one creates an easy experience for our employees. The ability to use the Open API allowed us to automate our employee data flow out to different parts of the company and keep our systems all in sync.

Cons

Missing some features you might get from an older HRIS, Payroll, or Benefit system. While the time feature allows a lot of customization, it can be burdensome to use and navigate.

Review Source
 
 

Adrea from Planet Aqua Group
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Ideal HR Tool for Small Start-up Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Namely has been a huge help with our startup, particularly in streamlining all processes in one place. Having a dedicated Accounts Manager and Benefits Manager provides resources that assist across the spectrum. Accessibility and support are a outstanding.

Cons

As with anything, there are hiccups, such as importation of employee payroll from another product to Namely, but the good news is that the folks at Namely always work hard to get through those challenges, take the issues under advisement, and work toward solutions.

Review Source
 
 

Hannah from Total Veterinary Care
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

My #1 Software in HR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Implementing Namely is the best HR decision our small company has made. We have a small administrative team and I am new to HR. Namely has provided us with a huge opportunity to start out with great employee compliance, structure, and utilization of forward thinking technology.

Pros

It's inclusivity of employee information; it's features save time and help with company compliance. It helps new employees have a platform when working remotely, and helps HR keep up with remote employees. Namely is always adding new features based on client feedback and everyone at Namely is a pleasure to work with.

Cons

The timesheets aren't my favorite, but they get the job done and do offer a few different options. Namely is working on improvements to the things I dislike about them.

Review Source
 
 

Titus from Academic Travel Abroad
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Best all-in-one system for small/mid-size companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They took on our benefits brokerage services in the middle of a renewal season when we were struggling with an unreliable broker we've had for years. They came in and negotiated down rates for us, set up new plans, working with our insurance carriers and got us everything ready in time for open enrollment. Unbelievable effort - Namely hires outstanding talent and their benefits team works wonders!

Pros

Aside from having every tool an HR/Payroll dept needs integrated and working together, the best part about Namely is their customer service. Each client has an individual client partner instead of an 800 number and a case ID. That's made all the difference - instead of going thru prompts and re-describing the problem to a different CSR each time you call in, your partner knows you and your company and always responds quickly. Outstanding customer focus!

Cons

Nothing, they're exactly what we were looking for and more. If I were looking for a new system, I would implement Namely again.

Review Source
 
 

Jennifer from Forrest Technical Coatings
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great HR Software for Small to Mid-Size Businesses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Easy to use platform that is intuitive out of the "box", yet customization to the needs of the business and HR Team. The news feed is a great way to add transparency to your communication efforts throughout the business and is easily recognizable from a social media perspective. The data is captured and maintained effectively and it is one of the easiest payroll experiences I have had.

Cons

They are still working on integrating the HR and Payroll side of the product. They are a doing a great job getting there, but it is something to be aware of.

Review Source
 
 

Tiffany from The Daily Dot
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

All-in-one, easy to use HRIS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The clean and easy-to-use interface helps me in onboarding, payroll, etc. and reduces the need to always work through software with employees (plus, there are training resources for basic tasks). The payroll module is straight-forward and easy to use - I spend minimal time running payroll, and if there is an issue, Namely is quick to respond. The customer service I've received has been top notch - we have one point of contact for HR/payroll and they help get answers when needed. We also use their benefits which helps simplify things as well (and great customer service there too!).

Cons

No major complaints - sometimes there are very (very) specific features we're interested in - there's often work-arounds or it is on the list of potential adds. The performance management module is very customizable and is included - but still could use a little work to be on par with stand-alone performance management products (but is still an excellent product!).

Review Source
 
 

Elli from Seton Montessori School
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Completely Incapable

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

For instance they took over sending a file for our 401K transfer amount to Voya. The total was suppose to be around 2000 but they instead transferred 17000 into employees 401K accounts. It was a mess to fix and they didn't even seem remorseful. That is just one of MANY issues.

Pros

Honestly Nothing. The look of it I guess is nice but that's about it. They have you take hours of training when you start and its not helpful at all.

Cons

Everything they've tried to "take over" they've screwed up. Not worth the money in my eyes. I don't trust anything they've done and their customer service is not very good either. For instance my 'rep' got married and went out of town for 3 weeks and didn't even tell me or put me in touch with someone to help with any issues. I've worked with a lot of HRIS systems (I am an HR consultant) and Namely just doesn't make sense. Its extremely confusing.

Review Source
 
 

Lynn from Mango Languages
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Good product, horrendous implementation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

*Great way to integrate an HRIS system and payroll on one platform.
*Simple and easy interface for users. Very similar to Facebook in design and functionality.
*Lots of great workflows to utilize to eliminate pen and paper documents.
*Namely did fully refund us our money after our implementation was handled very poorly.

Cons

Phew, my boss and I had problems with our Namely implementation from the beginning. It seems that the company was undergoing a lot of turnover and restructuring during our implementation, and we felt it. There would be weeks when we would hear no communication from our lead implementation specialist. My boss thought he had quit or had been let go and had to write a strongly worded email before we got a response back. Our Namely benefits specialist then made an error with an algorithm she was using to calculate benefits costs during our open enrollment in November. If hadn't caught the error, our company would have lost thousands of dollars. We have had numerous issues with payroll since open enrollment and have cycled through several specialists since. Last week, my boss and I decided we have had enough and are moving to another HRIS system.

Review Source
 
 

Katelyn from Britton Industries
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Wouldn't recommend using Namely if you want automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Namely HRIS is a fantastic program, layout, very easy to use. The integration process was great and our implementation manager for Namely HRIS was fantastic.

Cons

Namely time is very basic and hard to use. The scheduling feature is very basic and time consuming. In addition, the integration between the Namely systems don't exist at all. Simple information needs to be entered into both systems and the integration capabilities are very basic. Switching to this system was supposed to cut down on every day HR/admin work, however, now she just spends her time making the programs match. Basic integrations like making an employee inactive doesn't even exist, you have to do it first in Namely HRIS then go to Namely Time and do it again. For employee hours to feed back into Namely HRIS, you have to pull a report out of Namely Time and import it back into Namely HRIS. I was promised seamless integration by our sales rep and I feel very mislead. The Namely HRIS application is completely different from the Namely Time application and it's different sign-ons.

Review Source
 
 
 
Showing 1-20 of 200

Matt from Waystar
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Not worth the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact that it is fairly intuitive when you get into the system and the general ability to customize is nice.

Cons

The interface leaves a lot to be desired and the ability to report out on certain fields is limited and clunky. Creating reports is more difficult than it should be and certainly is compared to other HRIS vendors. Namely also doesn't have a robust recognition or performance portal that allows for badges, feedback to be shared, etc. for enhancing PM forms.

Review Source: Capterra
 

Rachel from Waystar, Navicure + ZirMed
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Namely

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Pleasantly happy about it.

Pros

Simple and easy to use. Anytime I want to check my benefits, pay stubs, or ask off, this is a very user friendly way to go about it.

Cons

It's very HR oriented and the messages they post are redundant. This isn't a software issue, it's HR.

Review Source: Capterra
 

Ajeet from Flexport
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

namely

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to navigate and see details of other coworkers

Cons

Interface isnt that intuitive. takes a while to get used to

Review Source: Capterra
 


December 2018

December 2018

Great interface on Namely

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Software is easy to use and understand. Manages a lot of HR functions like PTO and Work History easily.

Cons

Took a while to set up but Customer Service is helpful.

Review Source: Capterra
 


December 2018

December 2018

Overhyped but better than most HRIS out there

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is much better than the previous software we had from an employee perspective. It is easier to get around and see things than a lot of other over bloated HRIS. It looks like they add new features quickly.

Cons

However, our HR person complains constantly how simple tasks are very difficult to perform on his end. Also, it is really hard to find specific things as they are nested in different locations, the navigation is weird and the social functionality is not great.

Review Source: Capterra
 

Crystal from Cratejoy
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Would not recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The only thing I like about Namely is the insurance broker assigned to us. She is super helpful and timely.

Cons

Every time I asked "Can Namely do this?" - the answer was no. I have reached out to support, and gotten an article sent back to me that doesn't even answer my question. Migration was a huge pain.

Review Source: Capterra
 

Debra from Remington Village
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Easy Access

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and print pay stubs

Pros

Easy to move around in and get reports. Workable software for a company.

Cons

I can not come up with a negative. Easy to use

Review Source: Capterra
 

shavonda from claims management
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

all in one

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can check my hours I have worked, put in request for time off, fix my time, clock in and out for breaks, lunches Etc and view my paystub with one system.

Cons

nothing to complain about works well easy to use.

Review Source: Capterra
 


December 2018

December 2018

Avoid at all costs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement

Pros

It's pretty. There is really no other pro.

Cons

HRIS:
No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
There's no way to see a PTO accrual history
Employees are not alerted when their address format is invalid
Only one set of holidays - UK sees all US Holidays
When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
Doesn't auto track history of Job titles
Need to manually assign PTO to employees not automatic
Leave approval amends, not sent
Lack of point in time reporting
Does not auto assign pay group based on the type of pay entered

Payroll:
You can't retract partial payments
Had to print W2s and sort through employees that electronically consented and send out those that did not
"We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
Invalid addresses prevent us from proceeding with payroll
We are unable to easily add "time and a half" for employees who work on holidays
Takes weeks to add a new department code
Tax withholdings do not flow seamlessly from HRIS to Payroll
If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
Employee ID do not flow over to HRIS
Manually have to add holiday pay for employees does not flow into payroll
You have to manually exclude employees from payroll once terminated

Time and attendance:
Time card entry is tedious
PTO doesn't communicate to Payroll
You have to man

Review Source: Capterra
 


December 2018

December 2018

Favorite HR system

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This product is so easy to use, great HR product

Cons

Nothing, this has been my favorite HR system I've ever used

Review Source: Capterra
 

Lynne from RCP
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Wouldn’t recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I don’t know of any. I did not like this software

Cons

My client changed to this system and it created all kinds of problems. It took months to fix.

Review Source: Capterra
 


November 2018

November 2018

The Worst Payroll Provider

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Namely give us a bunch of the empty promises at the sales calls. They do not even have a report that shows who is on PTO or sick today or any given day.

Cons

Namely changed employees tax jurisdictions for half of the employees to cover a payroll error. Terrible customer service. Escalated multiple software and service issues up to executive management and owner just to here that they do not mind if I choose another company and leave namely.

Review Source: Capterra
 


November 2018

November 2018

Small Business Platform Only - the Quickbooks of HRIS/Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a high-growth company of 1000+ employees and complex, ever-changing operations, so while our experience from a Systems and Support standpoint is far from great, we may not be the target demographic. This tool is far more suited to small and mid-size businesses who can handle manual system changes and configuration at the employee level. But for large enterprise-level companies who require robust tools--reporting, customization, anything at scale--this is not the vendor for you.

Pros

User Interface is simple and somewhat easy to navigate from a visual standpoint. HRIS side of the platform is nice. Reporting tool, while simple and one-dimensional, is easy to configure. Uploads and onboarding are simple.

Cons

When it comes to robust, enterprise-level tools and customization, this system is clearly lacking. The HRIS and Payroll side are fragmented and poorly connected. The two systems talk to each other poorly with common fields that are not truly linked. This forces the client to constantly audit both portals and update manually to ensure data integrity within a singular platform.

Run into bugs and validation glitches daily, which are hard to resolve through self-service. Namely "gatekeeps" much functionality on their end so clients must email the service team for many requests. Customer support can vary greatly depending on the representative. Some are fast and informative, while others will completely ignore your service request, forcing you to track cases and follow up.

Non-Intuitive Benefits Enrollments, ACA, no mailing of W-2s come year end. Ensuring tax compliance is a daily struggle. Lack of audit trails and historical data for many fields is a compliance nightmare.

Review Source: Capterra
 

Ashly from RightVows Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

A great tool for HR management tool which also soo cool to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our overall HR managing had become more easy with the use of Namely on our Company !

Pros

We shifted from another product to Namely and we are really happy with their service. Although they lack some features their support is something they deserve a clap for! Also we really liked the UI and feature set. A good tool to manage HR and make the work of HR manager more easy. Namely handles all the data and the report generation is also great.

Cons

The UI hangs some time and our browser (Chrome) needs to be restarted to work again.

Review Source: Capterra
 

Venitria from PPAZ
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Easy to configure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to configure. Has a beautiful user interface. Includes human resources functionality.

Cons

Very pricey. Implementation takes several weeks.

Review Source: Capterra
 

Andy from Waystar, the combination of Navicure and ZirMed
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Does What it Needs to Do

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Ultimately, Namely is a simple software to use. Navigation for our employees is easy and we have been able to run our yearly open enrollment through it with no major hiccups.

Cons

An initial draw to the software was the API integrations it could offer. However, these have not worked as smoothly as we hoped - specifically with our Applicant Tracking Software (to which they are supposed to integrate very easily).

Review Source: Capterra
 

Caryn from USA Triathlon
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Review of Namely for time management, easily accessible benefits information and other perks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Namely has been transformational for our business, improving efficiency and allowing employees and managers to focus more on the core work of the organization without being bogged down by time-consuming HR tasks. The ability to track leave, benefits and paystubs all in one software keeps us accountable and avoids lots of paperwork!

Pros

Before my company started using Namely, we were submitting our time-off requests on paper and routing through multiple mailboxes for approvals. We did not have a reliable and convenient system for managing our leave accrual or communicating with busy managers about PTO requests. Now, all of that information is at our fingertips, approvals are a breeze, and it's easier for managers to keep track of all of their direct reports' schedules. Namely also allows us to view our pay stubs and benefits information at any time, and complete our annual open enrollment, all within the software. I would highly recommend the service to any organization looking to improve its efficiency for HR processes.

Cons

At our company, employees accrue comp time for working weekend events throughout the year. Namely does not allow us to enter that comp time in a formal system that is tracked electronically. Instead, we keep track of it on our own, and when we enter PTO requests as "comp time for XYZ event", it is on the honor system. Not a huge complaint, but would be nice if we could track that piece of our PTO the same way we can vacation time, sick time, etc.

Review Source: Capterra
 


November 2018

November 2018

Needs update

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The option to request time off. Contact information look up feature,

Cons

No timesheet feature. No access to time tracking. Would be great if payroll and document tracking features are added.

Review Source: Capterra
 

Ross from Pursuant
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

We just selected a new HRIS and Namely came out on top

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We are just converting to Namely... still in the honeymoon phase. Hope it lives up to expectations.

Pros

Namely's UI is clean and simple. It will be a big step up from our current HRIS and payroll solution.

Cons

I wish it had a good applicant tracking solution that was included. We ended up having to go to a third party (JazzHR) to meet our ATS needs.

Review Source: Capterra
 

Daniel from Kurbside Katering
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Testing Out New Mobile Payroll Software.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

So far so good. Simple and easy for my small staff to utilize. Next up a large event with a substantial amount of Temp help. Most of whom never have used Namely.

Pros

Namely is the first of a few mobile payroll software I am currently testing out. So far it has been very simple to set up and my employees have caught on quite quickly. No problems submitting hours and getting paid for the 2 events I have used it for this month.

Cons

No problems thus far. We have the biggest test coming at a large corporate christmas party. I am bringing on a good amount of temp help for this and hoping we run into no hour submission or payout issues.

Review Source: Capterra