NEOGOV HR Software

3.81 / 5 (16)

About NEOGOV HR


NEOGOV provides a cloud-based talent management suite that serves the public sector and higher education industries. The suite supports organizations through the entire employee lifecycle, automating applicant tracking, onboarding, training and performance management.

NEOGOV’s Insight applicant tracking system (ATS) helps organizations recruit and hire candidates, complete with compliance reporting. GovernmentJobs.com is NEOGOV's public sector specific job board that helps organizations engage and hire applicants. The suite also includes Onboard, NEOGOV's solution that ensures day-one readiness for new employees.

NEOGOV’s Perform is a performance management solution that nurtures communication, identifies and promotes employee strengths, and establishes a sense of purpose for employees. The suite also includes Learn, NEOGOV's learning management system that offers tools for productivity, safety and retention of an organization's workforce with engaging training.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

16 Reviews of NEOGOV HR

Average User Ratings

Overall

3.81 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(4)

4 stars

(7)

3 stars

(4)

2 stars

(0)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-16 of 16 reviews

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September 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

1 of 5

Customer support

1 of 5

Functionality

3 of 5

September 2018

Neogov Review

Neogov has a very high learning curve. Once I became proficient - after about 6 to 9 months later - I found the application fairly easy to navigate. However, I learn additional functions regularly as I use it. I am an expert user now, but I have been using it for 5 1/2 years. Our section has 2 other recruiters who have been there for 2 years now. They continue to ask me user questions which I then walk them through. The application is not intuitive. A user needs to know exactly where to go to perform the function they need to perform. The tutorials need to be more detailed and clear as they leave users with questions after they have completed the tutorials.

Pros

Neogov is great once you learn how it works. I like that I can customize job announcements, add point values to questions, and add photos to job announcements. I like the auto-grader if the scoring plan is set up correctly.

I like the dashboard tasks section and that I am notified when a new requisition has been approved.

I like the candidate tracking in OHC since the new update. The visual of the candidate steps on the wheel is helpful.

Cons

The bold, italic and underline capabilities in the supplemental questions has been removed. Also, I can't change the color of the font in either the job posting or the supplemental questions.

Report titles don't really reflect what information the report pulls. I have to open all related reports to find the one I need to use to obtain the information I need.

Options under applicants are in a different order and named differently under applicants for various lists in Insight and OHC.

When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name. If the approval section was eliminated, it would be much better for managers and recruiters as recruiters would receive a notification once the hire has been entered and submitted.

User access on the OHC side is confusing for managers. The owner of the requisition is the only one who can upload final recruitment documents. Access for hiring managers as well as the owner would allow anyone who is either to perform necessary functions without have to have HR change the owner.

I have created job announcements with templates that have an incorrect scoring plan, so then the auto-grader doesn't work - it fails all applicants. Then its very time consuming to figure out where the issue is in the scoring plan.



April 2018

Deborah from County of San Luis Obispo

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

NEOGOV INSIGHT - Bringing Government Recruitment and Selection to Modern Day

We have implemented all of NEOGOV's modules and found them to be very engaged in collecting customer feedback/experience and continuing to improve their products.

Pros

-Help us over technology hurdles to incorporate google analytics, RSS feeds and responsive technology to our applicant sourcing for public sector.
-Integrated with our HRIS system for position control, job classes and salaries.
-Great value for the price.
-Actively listens to customer feedback for increased value and improved customer experience.
-Easily customizable and implementable within a few days without expensive consultants.
-Built based on U.S. public sector best practice. So it uses the workflow and terms that our end users understand.
-Great online help and resources for customers implementing.
-Modern user interface that is easy to understand, reducing our support costs.
-Capability to build customized reports with subscriptions that can be sent on a regular basis.

Cons

- Based on a U.S. pubic sector it is specific to government and schools not other businesses.
- Reporting tool could have more capability to aggregate data and create calculated values.

February 2019

Annette from Rock County

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

February 2019

Government Application System

Product is good. Frustrated how there are extra fees for everything, including now you have to pay to take their training programs. You should not have to pay extra to learn how to be more proficient and better use a product features.

Pros

It provides a basic electronic application system for applicants for government jobs. Allows employees to have one application to apply for multiple jobs. Can look at applicant history to see what they have applied for in the past and the stages of the recruitment process.

Cons

It is pricey for what we get. Additional components are all add-on costs. Even the training through their on-line "university" now has a fee associated with learning about how to use the product. Reporting is very limited and it is difficult to get what we actually need without time spent trying to manipulate the data.

May 2018

Leslie from BSO

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Insight not difficult but can be cumbersome

Pros

Admin set up wasn't difficult, Dashboard is convenient, the exam plan set up and review of applications is easy. Navigating isn't difficult. The system comes with many reports and you can create your own as well.

Cons

implementation time is unrealistic, no integration with current HRIS, there are many limitations that need work arounds. After a search, if you hit back button, you have to type in the search again. Can be frustrating in ways.

November 2018

Todd from Orange County (N.C.) Government

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

NeoGov works

I use Neogov when filling a position in my department. It enhanced the recruitment process tremendously. The online system made it easy to review the candidates and make immediate decisions as to their strengths. Overall, the product eliminated a lot of the time that I had previously spent when reviewing resumes.

Pros

As a department head, it was great to have a system that weeds out the unqualified or lesser qualified candidates before they get to me, so that I could focus on reviewing the best potential prospects. I liked that everything was electronic. I didn't have to print out cover letters and resumes and keep separate folders for each candidate.

Cons

The interface did not work well with our existing website. It is not a real attractive product.

September 2018

George from Ghana Education Service

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

September 2018

Best App

Good app and is recommended for use in all offices

Pros

Very easy to use as it connects you easily. Gives you the room to maneuver.
Easy to connect to the net

Cons

It sometimes has compatibility issues.
Manuals for use is not sufficient.
Could be improved with ease buttons

August 2018

Rosemary from Integration Point

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

August 2018

Fairly user friendly

Pros

Allows self evaluation, peer evaluation and supervisor evaluation.

Cons

I found some of the navigation difficult

March 2018

Kristen from AAACCVB

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Okay, but I would go with PeopleSoft next time

Pros

NEOGOV customer service reps are easily accessible and very helpful. The software is easy to use and run reports to view or track applicants and employees.

Cons

A lot of manpower is needed up front to build/customize the platform. The process that this system uses is not simple, it should be easier for the end user to get through the tasks than it is. A system that is more costly may be a better fit if it is easier to use and less work for the managers up front to build out. The "look" of the site is tired and could use updating.

February 2018

Matthew from City of Savannah

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

February 2018

Neogov

Pros

it's easy to view and look things applicants, reports, and Easy to contact NEOGOV reps, versatility of product is very useful.

Cons

I think the program needs improvement in simplifying the startup process. I have used other programs such as PeopleSoft and found them much easier and more comprehensive.

January 2017

Jon from Arapahoe County Sheriff's Office

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2017

Not as Easy as it could be

Overall, it works fine and does most of what we need but posting a job can be cumbersome. It's not as straightforward as you would think. Also, copying a posting is not as easy as it could be to re-post the same job.

Pros

it's easy to view and look things up
has decent reporting capabilities

Cons

it's not straight forward in posting jobs
it takes a long time to copy an existing post

January 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Neogov is great for our employee training portal

Pros

We mainly use Neogov for employee training, and it works for us.

Cons

We don't have any complaints really; it can take a little bit to get used to at first from an administrative perspective.

December 2016

Jimmy from Louisville Metro Government

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

From a hiring manager, it is sufficent.

So this is purely a review from the hiring perspective. It is not too intuitive on how to get around in the main system but once you find your records, it is great, well organized, and provides sufficient data to make strong decisions. The tracking features to keep track of applicants are especially useful when dealing with high volumes of applications.

April 2015

Elena from Ode


Ease-of-use

3 of 5

Functionality

3 of 5

April 2015

ES review 4-15

ES review 4-15

Pros

Online process of candidate application review. Ability to only review applications assigned to me.

Cons

If multiple people review the same applications there is no option to keep individual reviews answers.

April 2015

James from City of Chattanooga


Ease-of-use

3.5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2015

NEOGOV Review

NEOGOV Review

Pros

Easy to contact NEOGOV reps, versatility of product is very useful.

Cons

Master Record Merge function can be very confusing to new users.

April 2015

Richard from Travis County


Ease-of-use

1 of 5

Customer support

1.5 of 5

Functionality

1 of 5

April 2015

Neogov Performance

Neogov Performance

Pros

Very little. Very complicated to work with and service is spotty.

Cons

Again, I think the program needs a lot of work and simplifying. I have used other programs such as PeopleSoft and found them much easier and more comprehensive. This is a very labor intensive system.

March 2018

ARLENE from GLD

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Easy job search engine.

Pros

Ability to search for government jobs from a variety of job levels. The search engine makes it so you can really narrow down your criteria.

Cons

Nothing to report. I like how you see a detailed description of the job you are applying for. It is easy to navigate.