What is NEOGOV HR?

NEOGOV provides a cloud-based talent management suite that serves the public sector and higher education industries. The suite supports organizations through the entire employee lifecycle, automating applicant tracking, onboarding, training and performance management.

NEOGOV’s Insight applicant tracking system (ATS) helps organizations recruit and hire candidates, complete with compliance reporting. GovernmentJobs.com is NEOGOV's public sector specific job board that helps organizations engage and hire applicants. The suite also includes Onboard, NEOGOV's solution that ensures day-one readiness for new employees.

NEOGOV’s Perform is a performance management solution that nurtures communication, identifies and promotes employee strengths, a...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

20 Reviews of NEOGOV HR

Average User Ratings

Overall

3.95 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(7)

7

3 stars

(5)

5

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

June 2019

Keion L. from Civil Service Department

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

June 2019

Reliable Applicant Tracking Software

My overall experience with Neogov has been really good. I love using the software and it has been a good way for us to recruit candidates for all of our job bulletins.

Pros

What I like most about Neogov is that the system is very easy to learn and use. The layout and design of the software is easy to navigate. I like that Neogov has a online community to support the software and you can pick up the phone and call them if you need real time technical assistance. I have used the system for about 4 years and it has been one of the most reliable that I have ever worked with. I also like that the software is web based.

Cons

There are some areas in Neogov that do not have the audit trail feature. This is a feature that tracks which user has made changes or completed tasks in the system. Another thing I do not like about Neogov is that some features have to be customized and developed before they can be implemented

Reasons for Choosing NEOGOV HR

This was a software that could handle all of the different phases of our city's recruitment and hiring aspects.

September 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Customer support

1.0

Functionality

3.0

September 2018

Neogov Review

Neogov has a very high learning curve. Once I became proficient - after about 6 to 9 months later - I found the application fairly easy to navigate. However, I learn additional functions regularly as I use it. I am an expert user now, but I have been using it for 5 1/2 years. Our section has 2 other recruiters who have been there for 2 years now. They continue to ask me user questions which I then walk them through. The application is not intuitive. A user needs to know exactly where to go to perform the function they need to perform. The tutorials need to be more detailed and clear as they leave users with questions after they have completed the tutorials.

Pros

Neogov is great once you learn how it works. I like that I can customize job announcements, add point values to questions, and add photos to job announcements. I like the auto-grader if the scoring plan is set up correctly. I like the dashboard tasks section and that I am notified when a new requisition has been approved. I like the candidate tracking in OHC since the new update. The visual of the candidate steps on the wheel is helpful.

Cons

The bold, italic and underline capabilities in the supplemental questions has been removed. Also, I can't change the color of the font in either the job posting or the supplemental questions. Report titles don't really reflect what information the report pulls. I have to open all related reports to find the one I need to use to obtain the information I need. Options under applicants are in a different order and named differently under applicants for various lists in Insight and OHC. When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name. If the approval section was eliminated, it would be much better for managers and recruiters as recruiters would receive a notification once the hire has been entered and submitted. User access on the OHC side is confusing for managers. The owner of the requisition is the only one who can upload final recruitment documents. Access for hiring managers as well as the owner would allow anyone who is either to perform necessary functions without have to have HR change the owner. I have created job announcements with templates that have an incorrect scoring plan, so then the auto-grader doesn't work - it fails all applicants. Then its very time consuming to figure out where the issue is in the scoring plan.

March 2018

Kristen from AAACCVB

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2018

Okay, but I would go with PeopleSoft next time

Pros

NEOGOV customer service reps are easily accessible and very helpful. The software is easy to use and run reports to view or track applicants and employees.

Cons

A lot of manpower is needed up front to build/customize the platform. The process that this system uses is not simple, it should be easier for the end user to get through the tasks than it is. A system that is more costly may be a better fit if it is easier to use and less work for the managers up front to build out. The "look" of the site is tired and could use updating.

February 2019

Annette from Rock County

Company Size: 1,001-5,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

February 2019

Government Application System

Product is good. Frustrated how there are extra fees for everything, including now you have to pay to take their training programs. You should not have to pay extra to learn how to be more proficient and better use a product features.

Pros

It provides a basic electronic application system for applicants for government jobs. Allows employees to have one application to apply for multiple jobs. Can look at applicant history to see what they have applied for in the past and the stages of the recruitment process.

Cons

It is pricey for what we get. Additional components are all add-on costs. Even the training through their on-line "university" now has a fee associated with learning about how to use the product. Reporting is very limited and it is difficult to get what we actually need without time spent trying to manipulate the data.

May 2018

Leslie from BSO

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

May 2018

Insight not difficult but can be cumbersome

Pros

Admin set up wasn't difficult, Dashboard is convenient, the exam plan set up and review of applications is easy. Navigating isn't difficult. The system comes with many reports and you can create your own as well.

Cons

implementation time is unrealistic, no integration with current HRIS, there are many limitations that need work arounds. After a search, if you hit back button, you have to type in the search again. Can be frustrating in ways.