Recruiterbox Software

4.64 / 5 (180)

Our advisors have recommended this product 8 times in the last 30 days

What is Recruiterbox?

Recruiterbox is an applicant tracking system (ATS) designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks and accept resumes through their company's website. Recruiters can also use the bulk upload function to import multiple candidate resumes at once. Users can post new job openings from Recruiterbox directly to multiple social media outlets, such as Twitter, LinkedIn and Facebook, to attract candidates.

Recruiterbox allows users to customize the steps involved in the hiring process (e.g., telephone screening and face-to-face interviews) and assign these steps to specific recruiters or hiring managers. Recruiters can also track all correspondence with candidates within the system and assign thems...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

180 Reviews of Recruiterbox

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(127)

127

4 stars

(42)

42

3 stars

(9)

9

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 180 results

September 2016

Bree from Peak Performers Austin

Verified Reviewer

Company Size: 11-50 employees

Industry: Staffing and Recruiting

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

How did we ever survive before Recruiterbox!

I was hired on to provide recruiting backup, and when I covered for our recruiter one holiday last fall, I was shocked and horrified at the chaos of trying to manage everything via email. I started shopping around for the right ATS immediately. I tried out probably 8 or so systems, going round in circles with other vendors about walk throughs and limited trials and so forth. Recruiterbox had none of this...which was an amazing thing! No annoying calls from sales people. No limitations on the trial, which was an incredibly smart tactic on their part, because we ended up selecting the "Ferrari" of subscriptions and never looked back. It's like they trust that their product can stand on its own merits, and they don't need a sales team to harass you every few days. We really wonder sometimes how we could accomplish what we do now without the aid of Recruiterbox. A coworker recently asked me if I was in RB so I could look up a candidate. My response: "I LIVE in Recruiterbox." All day, every day, wouldn't have it any other way.

Pros

Hugely, endlessly adaptable to your specific processes. We're a temporary staffing company, and with some creative thinking and detailed questions to the support folks, we have created an exquisite database and invaluable tool. The technical support team is unlike anything our office has ever experienced from a vendor. We wish every support team could be even half as good as them. Immediately responsive, genuinely want to help solve whatever weird problem you're having. Their follow up if an issue that is not resolved to their satisfaction is astounding. I've received two and three follow up emails, them double and triple checking that everything is working fine now. They are always striving to grow and improve their product (we love being "pioneers"!!). Best part? Cost wise, even with the "Ferrari" subscription, their prices beat almost every other competitor. For those needing old-school peace of mind, this package also offers monthly, downloadable data backups. We feel totally safe in their hands. Love the job board syndication. Such a great added value. Also easy to customize and add the job feed to your own website via a quick piece of code.

Cons

Wish there was an option to quickly insert a signature line when writing an email to a candidate. One of our teammates requests a way to overlay a markup/highlight resumes in the viewer. Also wish we could view and/or manage the email subscribers for job posting updates, and give subscribers an option for frequency of job notifications (and maybe by job type they're interested in, like sorted by team?). We're being super picky here! :-)

June 2019

Nancy from Vinehouse

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

2.0

Functionality

2.0

June 2019

No refund

We have spent two months trying to get it to work, invested a huge amount of time and money into it and couldn't get it to work for our process. There is a simple software change we need, however, they prioritise software updates on a numbers basis. As no one else needs it, this update is not a priority for them. This great for all the other users, but very bad and expensive for us.

Pros

It is attractive and relatively easy to use, you can adjust it to fit your hiring process.

Cons

We were given the impression they would create a particular customisation for us, or that it would work for our process. This turned out not to be the case. As a result we paid for an entire year up front, and now can't use the system at all. Their customer service person said: "I'm not indicating fault here. I am simply reiterating our policy that we do not offer refunds in instances such as this. " He also said: "we are more than willing to work with you to show you how you might maximize the feature at your disposal to help you make advancements in your hiring process. " However, when we implemented their suggestions on our process, we found applications were duplicated (sometime 4 of the same application). This caused all kinds of extra work for us and it was just a very small campaign. Sadly it meant the system was unusable for further campaigns as it would have created far more work than it would have saved. I'm sure for others it is great value for money, but for us, as a result of this, it has only resulted in costs - the original cost and the cost to us of trying to get it to work.

Reasons for Choosing Recruiterbox

Because we thought it would meet our needs. Sadly, we were wrong. I know this works well for many other users and just wish they had a more reasonable policy on refunds - I would be giving a much happier review if they did.

March 2017

Taylor from Rydell Auto Center

Company Size: 201-500 employees

Industry: Retail

Time Used: More than 2 years


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

2.0

March 2017

RB is a great price for what it offers, but could use some improvements.

Recruiterbox is still a great Applicant Tracking System (ATS), especially for how affordable it is. However, I've found I was much happier with the system 1 year ago than I am using it right now and hope they remove some of the "busy-ness" from the interface.

Pros

- Extremely affordable for smaller and mid-sized companies - Ability to allow multiple users have access to the same application in order to keep track of where they are in our process. - Constantly implementing updates (sometimes a con as well) - Pretty intuitive and easy to use for the most part

Cons

- Although they implement many updates, I don't view all of them as improvements. For example they used to have a Dashboard on the home screen that was one of RB's best features. You had a great visual of which stages seemed to have a lot of apps built up and instantly knew where your attention was needed. They took that feature away and although you are still able to filter by stage, it is a pain and adds much less value. Sometimes it seems they make it busier more complex than it needs to be in order to add value. I've used it for 3 years and have been disappointed with their updates in the last year. - The search function works very poorly and inconsistently. I can search an applicant's exact name at times and "no results found" is what I'll get. - If the stages you create in each opening aren't typed exactly the same, they won't stack and will act as completely seperate stages. For example, "BGC and DT" vs "BGC & DT" - The RB support is very prompt in resonding to your chat, however they've asked me for my feedback 3 different times on the same exact matter. They say they will pass it along to their engineering team and I don't hear anything more which makes me think it never goes anywhere. Even a later response saying "it was talked about but here's why it can't happen right now.." would be good enough.

February 2020

Kasey from Firespring

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great quality software with superb customer service!

Pros

Recruiterbox is simple to use, customize, and navigate! When I'm hiring with our hiring managers, Recruiterbox has been secret weapon to keep all aspects of the recruitment process moving. The software provides simplicity in the interviewing process - especially to those who don't hire everyday.

Cons

Recruiterbox does not integrate with our other HR software and programs. This is a minor detail for us though and we can function and perform our processes without the integration.

Reasons for Choosing Recruiterbox

The features Recruiterbox are similar to the alternatives we considered. However, many of the other products had more features than what were necessary for a company of our size. Recruiterbox was the "sweet spot" for great, quality software at a great price!

December 2019

Kenneth from LogiNext

Verified Reviewer

Company Size: 51-200 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Ease of use!

RB has severed as well with our core expectation of making our recruiters jobs easy, fun and time saving. The ability to set up proactive communication with the candidates has ensured a seamless alignment with candidates which has improved our connect and engagement significantly. The data analytics has helped us improve on better defining our recruitment strategy to get agile with our Talent Acquisition. The overall well defined process flow has ensured we do not miss on any candidates and always find ourselves on top of our game. The ability to use it as a tool to help bring greater visibility to our employees and the referrals they upload is another great win as it sets up confidence in the referral system and employees have awareness of their referrals output without chasing the TA team. It has been a great win for us in more ways than one!

Pros

The structured approach built with care to ensure process flows are meaningful, seamless and easy to comprehend and execute. The data analytics and reporting is another important piece of RB that brings great value add touch overall.

Cons

The UI/UX experience and richness is still very outdated and less appealing.

Reasons for Choosing Recruiterbox

Brand acceptance, ease of use and defined process flows.