Sage Payroll Software

3.59 / 5 (49)

About Sage Payroll


Sage Payroll is a cloud-based payroll solution that caters to small and mid-size businesses across various industries, helping them manage their payroll operations. The solution can also be deployed on-premise.

Sage Payroll allows users to pay their employees through direct deposit, paycards, or company-generated checks. The solution provides multiple reports to the users for analysis. Sage Payroll's features include a report-writer tool, GL export capability, delivered checks, and support from a named dedicated payroll expert.

Sage Payroll can integrate with systems such as Sage 50, Sage 100, and Quickbooks. It can also be combined with time and attendance solutions to track PTO, overtime and tardiness.

Sage Payroll is billed according to the number of payroll runs. Support is offered via phone, email, chat and through an online knowledge base.



Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 10

49 Reviews of Sage Payroll

Average User Ratings

Overall

3.59 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(14)

4 stars

(17)

3 stars

(9)

2 stars

(2)

1 stars

(7)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 49 reviews

Do you use this product?Write a review

October 2017

Margaret from ThreeCs

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Review of Sage One

We really liked how simple Sage have made this software, they must have used different developers than the Sage 50 developers! We also liked the VAT handling, top marks for that.

Pros

Sage One is extremely basic and fairly straight forward to use. The software is a no frills solution and is stripped down to bare bones. For instance, there are no nominal codes and no transactions list (audit trail) etc. The terminology is also very user friendly so that non-professionals and users without bookkeeping experience can understand it better.

The website has a mediocre design but the design of the accounting software itself was actually very good, better than the website’s design, which is unusual!
Speed: The speed of the actual accounting software is fast but entering transactions is not. For example, entering cash book (banking) transactions has three steps which seemed a bit overkill in our opinion. Also the places for entering sales receipts, purchase payments and bank transfers were spread out throughout the software which meant that it coule be time consuming if you have a mixture of transactions to enter.

Cons

We did not like how entering different types of transactions required the user to access multiple sections of the accounting software.

May 2018

Kim from Real Estate

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

So easy to use

Allows us to easily do payroll for 25 people in-house and avoid an expensive service.

Pros

Very easy, smooth processing, zero issues in 5+ years. Easy to reach help if something needs changing or updating and changes are made within minutes (changing rate plan, updating bank draft info, etc)

Cons

The direct deposit fee system creates a journal entry for you and it is not immediately available. It used to happen when the payroll was synced but now you have to wait a day or so for it to download. I wish there was a way to make that instant again or turn it off so we could adjust manually immediately.

October 2018

Jonathan from Boadrwalk Corporation

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2018

Beneficial Software

Pros

Sage software makes our job more easier and convenient since it can be access through mobile phones and fax which is very useful in our corporate that have a numerous number of branches, and make it possible to check ledgers any time even out of working hours. It also covers all payroll processing and taxation duties with expanded range of reports including general ledger.

Cons

As of now I don't have any problems with sage software it is very useful for all of us in our department and makes our work more efficient

April 2018

Tim from Bryan Consulting Inc.

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2018

Cloud based payroll program that gets the job done

Pros

This cloud based program lets us do our payroll and keep track of time in an easy enough to use platform. Since this is geared towards small and medium sized businesses it was perfect for us. It allows us to pay with direct deposit, paycards, and company checks which is very convenient for us. Overall this program is great at doing what it needs to do.

Cons

There are times that this can be a little slow to use and buggy, but overall we haven't had too many issues with the program and think the benefits outweigh the cons. Nothing major that would hold us back from buying again.

August 2018

Andrea from Alex Horner Plastering

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2018

Sage 50 Payroll

At home I do prefer Brightpay ( we've got only e employees and two/three sub-contractors); Sage seems to be the software for payroll when you got more than 20 employees. I wish Sage would let me know that wages or pension needs to be submitted to HMRC (which brightpay does).

Pros

Using it for over 10 years now; there is nothing I don't know about sage payroll by now. Pension module is easy to use, all necessary correspondents is saved in the individual employees file on Sage.

Cons

Very expensive! Pension module cost extra! GDPR cost extra! and so on. Sage payroll enrolls new employee with a future date but then wont let me submit the pension data as one or more employees auto-enrolment date is in the future. "Sage you set the program up that way and then you tell me its wrong to submit?" Very strange.

August 2018

Coreen Zwarts from Idenko Accountants

Company Size: 51-200 employees

Review Source


Ease-of-use

3.0

Functionality

3.0

August 2018

Good luck if you're expecting world class support from a world class service provider.

After years of being a loyal customer I am saying goodbye.

Pros

The program can still be learned or a course the price of a arm and a leg can be taken and you will be able to work it after a while in part.

Cons

Please do not expect telephone support because pastel has a high call volume and year end the whole year through. Email support is a guide that is sent to sort you out and 80% misses the plot completely. Do not overpay your account even once, because each month you will have to throw a tantrum and send an email to all their departments to get out of arrears for overpaying them.

October 2017

Stephanie from Liberty Mutual Insurance

Company Size: 10,000+ employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2017

Covers all of my payroll needs!

Pros

Sage Payroll is super easy, convenient, and fast to use. It has saved us many headaches in comparison to our old, clunky system! We use the report-writer tool daily, and having the ability to export the data we need is so helpful. The interface is simple and straightforward, and does exactly what we need it to do.

Cons

Although it is not the most robust payroll system in the world, it functions at a basic and reliable level and each update improves the system greatly.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

January 2018

Sage Payroll is affordable, and reliable. it also offers a detailed collection of reports

Payroll process is now easier to complete

Pros

Provides detailed reports with the ability to allow users to pay their employees through direct deposit, or company-generated checks.

Cons

Outdated GUI with an unfriendly interface. This software can be complex and confusing for payroll officers without prior accounting knowledge.

January 2018

Michelle from Motorcycle dealer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

great program

Pros

i like everything about the program. it is easy to use and rarely ever have to call customer service for help

Cons

i think that the program should branch out further and have more options that can be used with the system

January 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2019

Sage Payroll - I saw how the product changed from the first release

Pros

For 12 years I have been working on Sage and One Payroll products is the product that made the greatest progress and the most developed. I implemented the software from the first version and I can honestly say that One Payroll is easy to set up and use, and at the same time gives you great customization options for your own needs

Cons

Each new release contains some minor bugs, but they are quickly corrected. Only the price and licensing method can be one of cons

December 2017

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: GetApp


Ease-of-use

5.0

Functionality

5.0

December 2017

Sage helped us pay our employees with ease!

Pros

This was the first system I was thought when doing payroll. This was so easy to use I was completing payroll, making changes, producing reports and checking statements within a month of learning how to use this. It is so easy to click on a name, make the change and save your changes. For a novice, this was great as a starting tool and we used it for years.

Cons

I would say reporting could be better as at times I wanted to make my own, but for me it looked complicated and therefore I didn't use it as much. Also there is a flow of how the system works and this can be confusing as this assists in understanding the order of Sage.

January 2017

Laura from Missio Dei Church

Company Size: 2-10 employees


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

January 2017

Not User-Friendly

I feel like a pretty competent and computer savvy person. The more I use Sage, the less and less I like it. I don't know if it's just my company or what, but every January, I lose my mind. When it's time to update rates & salaries, there are one million steps and once I think I've figured it out, I look at the calculated totals for our next paychecks and almost all of them are incorrect. I have to then call to get things sorted out. I have now been transferred three times. "Self-service" payroll is not an adequate name for this product. I have been told that there are certain features that I can change on my own and others I cannot. It should be 100% self-service or 0%. Additionally, every year the W-2s for two of my employees are incorrect. Overall, running payroll from paycheck to paycheck is a simple process! I'd recommend it for that, but a headache I experience each year in updating totals and doing taxes is starting to make me question whether I should stick with Sage or not. I will say that 80% of the people I speak with in customer support are friendly - so I guess that'