What is SchoolKeep?

SchoolKeep is a cloud-based learning management platform that helps companies direct their internal, customer, and channel partner training processes. 

SchoolKeep’s online course creation feature allows users to develop self-paced courses, embed surveys, assignments, and other forms of multimedia, and develop discussion boards and quizzes. Businesses can brand every element of their online training courses via the software’s white-labeling options and site editor. The reporting module allows trainers to see the progress of each learner, gain access to sales data reporting, and see what they can do to improve the content of their curricula, and teams of trainers and learners can be managed within the same platform. In addition, the eCommerce t...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

18 Reviews of SchoolKeep

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

November 2020

Thomas (TC) from MarketScale

Verified Reviewer

Company Size: 51-200 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great platform with unlimited possibilities

Northpass has been incredible to work with from an administrative perspective. Not only do they make account management easy, but are there to support us with every obstacle we face. Anyone can quickly learn to build there own courses and there is an incredibly low barrier to entry. On top of the benefits from an Admin perspective, we LOVE how customizable Northpass is. We have deployed LMS solutions to over 150 clients and each of them has different requirements and requests for their academy. Northpass' liquid template-based construction allows us to provide as much, or as little, customization as any client needs and easily create hundreds of unique LMS platforms with minimal work on our end.

Pros

The biggest pros to Northpass relate to their incredibly straight-forward platform with incredible support. We had a unique need in requiring hundreds of LMS accounts for various clients, but I would recommend Northpass to anyone looking to deploy an individual LMS or deploy them at scale. In addition to a very intuitive platform that enables you to be building your own courses within minutes, the incredible support team at Northpass is there to help you at every turn. You might not need it often because of the great platform, but always great to have incredible support, if it is needed!

Cons

There aren't many drawbacks to utilizing Northpass, but they are a smaller/younger company than some of the other big players in the LMS space. Some might view this as a disadvantage since they have less native integrations with other platforms, but I'd argue that it's actually an advantage. Northpass truly treats each customer as if they're the most important and we've personally seen that you just don't get service like that form some of the 'bigger names' in the space.

Reasons for Choosing SchoolKeep

Northpass offered by far the most competitive and reasonable rates for our needs and offered as many, if not more, features than the more expensive alternatives. Additionally, they offered far better support and assistance during our trial than the competitors. At the end, there wasn't really a choice to be made. Northpass was the only option.

March 2018

Kaitlyn from Shopify Plus

Verified Reviewer

Company Size: 201-500 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

The customer experience and support is what really makes this solution shine!

Pros

The support and engagement from Northpass that we've received has been amazing. From our first interactions to where we are now 1 year later, the level of engagement from Northpass has not changed. They're incredibly responsive to questions and requests we have, ensuring we have the correct information, our devs receive the best resources to help with our build, and often keep us in the loop on upcoming features that will help with our instance. The basic UI is quite intuitive and user-friendly for both admins and learners.

Cons

This software will work well for certain businesses and their requirements. Our needs can sometimes be a bit more complex and so requires us to build out different (and sometimes more involved) integrations and developments to fit our audience. Even with our complexities, Northpass is very open about what they can help with, what is on the road map that could benefit our needs, and setting realistic expectations of what cannot be done, instead of empty promises.

Response from Northpass

Replied March 2018

Hey Kaitlyn, Thanks for leaving a review and for your kind words on our experience and support! We strive to provide industry-leading experiences for our customers, so we¿re glad to hear that it makes our solution shine. We appreciate you and the entire team at Shopify Plus giving us the feedback to help drive your training programs forward. We¿re looking forward to the continued collaboration. Thanks again for taking time to share your thoughts on Northpass! Best, Peter

October 2015

Terri from Forensic Training Unlimited

Time Used: Less than 2 years


Ease-of-use

5.0

Customer support

2.0

Functionality

2.0

October 2015

Started with SchoolKeep

Pros

As SchoolKeep launched, the ability to speak to a 'live' person was great. All my questions were answered and my suggestions were addressed. I had many online learning platforms to choose for my business but decided to use SchoolKeep because of their customer service and their initial pricing model.

Cons

Changes in their pricing model. As a small business owner, their pricing model seemed to be one of nickel and diming. For example, in order to download students' emails, I had to upgrade to a paid plan. Their free plan was too limited and too restrictive for my business. I finally closed down my online school on SchoolKeep and decided to look elsewhere. My school's current platform offers many more services on a free plan than SchoolKeep ever did. To say the least, I was extremely disappointed. I don't see an ongoing support system for their instructors. Last time I checked, April 2015, their dedicated Facebook group had closed.

August 2017

Sean from Peerspace

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

SchoolKeep has allowed us to scale new user onboarding while keeping the the team small

Pros

Setting up our first course to train new users was fairly easy. One of the limitations our team had in mind when evaluating LMS options was that our central operations team would need to roll the new process out without any engineering help. Our scrappy 2 person (at the time) Host Success team was able to successfully pull that off and users have responded well. The structured way in which SchoolKeep allows us communicate learnings and marketplace guidelines has not only enabled us to keep up with increasing demand, but has also made a dramatic impact on team productivity and user engagement. We're able to onboard new users quicker than we ever have, without sacrificing the quality of the onboarding education and process.

Cons

No major cons from our point of view. We've had a few technical hiccups using some of the more advanced features, but the SchoolKeep team has been quick to look into those. As a startup ourselves, we definitely appreciate their support, willingness to listen to feedback and regular updates to the product.

March 2018

Ramon from Cabify

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

We have used Northpass for over 6 months and the experience couldn´t have been better.

Pros

- Flexibility from the customer service (24/7) - Customized platform - Endless learning possibilities (pdf, ppt, audio, video, quizzes...)

Cons

- Would like some kind of foldering to help the organization of the different courses.

Response from Northpass

Replied March 2018

Hey Ramon, Thanks for leaving a review! Customer success is a top priority for us, so it's great to see you achieving your goals. I'm glad to hear our course builder gives your team the ability to create a wide array of training content. We understand the need for some more organizational tools, and I'm happy to report that we're working on some great new features in this area. Our product team always appreciates customer insight, so I've passed along your comments. Thanks again for taking time to share your thoughts on Northpass. Best, Peter