What is Softworks?

Softworks develop, implement and support Workforce Management Solutions including: Time & Attendance, Rostering/Labor Scheduling, Absence Management, Project Tracking, HR and Flexible working. We help organizations reduce manual tasks and administration, streamline processes, increase productivity and reduce costs through improved management, scheduling and utilization of labor resources. Softworks employee self-service and mobile app solutions enable employees to check schedules, record their own time and attendance, request a holiday and other absences via PCs, laptops, smartphones and tablets. Softworks also offers multiple other clocking options including biometric, proximity pin clocking terminals and email timesheets.

Softworks has a proven ability ...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8, Windows 10

18 Reviews of Softworks

Average User Ratings

Overall

4.28 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(6)

6

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

December 2018

Easy Software

There is no problems with the business using the software. I feel like everyone in the office benefits well from the software, because they do not have trouble with time going missing and it stays accurate.

Pros

I love the fact that I am able to log into my time website without any trouble and be on time to work. I do not have to worry about any lagging while on the Time and Attendance site.

Cons

There is nothing that I least like about the software.

September 2019

Jason from United States Tennis Association

Company Size: 1,001-5,000 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2019

Time and Attendance User

Easy to train people and makes life very easy with the use of timeclocks for payroll managers with a large hourly population.

Pros

*Ease of use with timeclocks *The dynamic options in regards to reports *Versatility of adding multiple approvers *Ability to track and the use of time off accruals *The timecard exception reports *Ability to have multiple pay classes for a diverse workforce population

Cons

Not much about this software that I dislike. Maybe better options when punches are missed, so they timecards are easier to fix.

November 2018

Samantha from NYC Pet Services Dog Playhouse & Pet Hotel

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

November 2018

Best real time tracking

Pros

Most up to date tracker I have ever used

Cons

Sometimes the transferring of data takes time

June 2018

Priscilla from Tailwind Energy Group Corp.

Company Size: 2-10 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2018

So far so Good!!!

I get to share my experience with others to help them in making a decision.

Pros

I was previously using manual time sheets and sometimes as an employee, I get carried away and forget to record my time. With this app, I am able to get reminders once i get on site to work. Even when I forget to clockwork in and out, I am able to email my supervisor about the situation so she rectifies it on her end instantly. With the manual time entry, she may note it but forgets at the end of the pay period to rectify it. The interface for employee time tracking is user friendly.

Cons

So far I have not found anything I dislike about this software. Just that during the trial phase, Clocking in and out would freeze anytime I try to but it does not do that anymore.

February 2020

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

February 2020

Great WFM Product!!!

It made life easier to schedule, manage, record, and report the people management.

Pros

- Attendance Interface - Holidays and vacations management - Administrator module - Easy to share - Works in collaborative pattern - Customizable based on scope and profile of the organization

Cons

- Cost - Limited usage of color and customized options - Takes time to load with a large amount of data