JazzHR Software


 

JazzHR is a Software-as-a-Service (SaaS) applicant tracking system. Founded in 2009, JazzHR provides recruiting and hiring software accessible to businesses of all sizes.

JazzHR’s sourcing tools enable users to post jobs, mirror any internal approval processes and syndicate jobs to numerous free and paid job boards from one spot. Users can list jobs on a hosted careers page, add jobs to the company’s careers site or build a custom careers page from within JazzHR.

Features include sourcing and applicant tracking. Users can also manage the entire interview process within the portal, create and send out offers and onboarding paperwork, and set up customizable reporting.

JazzHR also has tools for social recruiting and employee referrals which includes sharing jobs, requesting referrals and tracking applicant sources.

 

JazzHR - Candidate pipeline
 
  • JazzHR - Candidate pipeline
    Candidate pipeline
  • JazzHR - Customizable evaluations
    Customizable evaluations
  • JazzHR - Customizable recruiting workflows
    Customizable recruiting workflows
  • JazzHR - Guided interview templates
    Guided interview templates
  • JazzHR - Jobs dashboard
    Jobs dashboard
  • JazzHR - Job analytics
    Job analytics
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

326 Reviews of JazzHR

 

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Software Advice Reviews (150)
More Reviews (176)

Showing 1-20 of 150

Rhonda from Kitu Systems
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

JazzHR gets me organized and cuts down on managing multiple boards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Job description template is super helpful!
Love the email templates
All our candidates are now in one place!
Customizable status, workflows, questions, even reasons
Pushes out to (and updates) multiple free job boards automatically

Cons

I wish that there was a version between the lowest level and the mid level. I don't have it in my budget to pay for the next tier but I love some of the features.

Review Source
 
 

Julia from Toyota
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

JazzHr Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The thing i most like using this easy and functional all features. It is so helpful in tracking and organizing docs applicants.

Cons

Reporting is lil robust but still hoping for improvement, wish it can rate or count the candidates like 5 stars to 1 stars.

Review Source
 
 

Jean Dianne from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Very organized recruiting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is literally a one-software-does-all recruiting tool that I could rely on from start to finish for a seamless recruitment.

Pros

Works very well with web mail services. The templates and the option to post to free job boards are fabulous.

Cons

I love this app functionality-wise but it couldn't hurt to upgrade the interface because it looks dull and flat.

Review Source
 
 

Shiela May from Human Resources
Specialty: Recruiting Agency
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

JazzHR Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Oh! this is great for recruiting and tracking for best applicant. As Hr supervisor i say this is so much useful to my job!

Cons

some updates to rephrase the contents of applicants and demands to discard the applicant who already done applying.

Review Source
 
 

Jennifer from First Beat Media Inc.
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Very good ATS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Jazz HR has made our recruiting process so much more organized. I particularly like that we can have knock out questions that automatically will eliminate a candidate from moving further in the process.

Pros

Jazz HR is extremely user friendly. As the HR director, I hardly ever get questions from my managers on how to use the software. The price point is good as well.

Cons

We don't have a dedicated customer service rep. I have to use through their email support to get assistance.

Review Source
 
 

Nicole from Dataprise
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Great ATS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software is leaps and bounds better than our previous ATS. Workflows are easy to set up and it's easy to stay organized. We have gotten some high quality candidates from the job boards that our jobs get automatically posted on which is an added bonus. Very good ATS for the money!

Cons

There isn't much but I feel their reporting function could be a bit better--it is not always easy to pull the data I'm looking for.

Review Source
 
 

Kate from TheSiteEdge, LLC
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

I love JazzHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The hiring "team" functionality will rely on your team being skilled at following SOP - there are a lot of "steps" you can create with the software, but unless everyone follows them it can become a mess.

Pros

The user interface is very intuitive. The features are fantastic - being able to have the process flow so seamlessly is very helpful. The interview guides and interview scoring are particularly useful.

Cons

While you can "copy" a posting and manually repost it, you cannot "refresh" a post on the boards until 90 days of it being active. It's also odd that you can't delete old interview templates - I end up naming them strange things starting with "XXX" so they sink to the bottom of the alphabetical list. We do not use this for our HRIS at all - for that we went with a different software.

Review Source
 
 

Brittany from 159 Solutions
Specialty: Consulting
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

ATS that's great for recruiting team

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to see what has been emailed to the candidate by who. You can send tasks to another hiring team member and schedule interviews across the hiring team. Easy to search for candidates.

Cons

Once you create a job, it's hard make changes to the work flow. For example, if you wanted to add another round of interviews for a role, you can not do so without duplicating the job and when you do this, you can't move over the people who has already applied.

Review Source
 
 

Mylene from I.T Experts Philippines
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Hire the right candidates using this software!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software helps recruiting firm and agency to select and hire the right and qualified candidates to opened position. It provides complete reports to assess and compare applicants based on records. From job posting to hiring, this is a complete process.

Cons

Compare the right plans prior to your subscription, make sure to select accurate plan based on your requirement.

Review Source
 
 

Craig from Graylink
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Really easy to use and super powerful tech

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would really consider Jazz as a option as it is very cost effective and feature rich. Quick to get up and running and easy to use.

Pros

Easy to use and really intuitive. I like that they have thought of making things simple but also really feature rich. From creating a job, posting to mutliple sourcing channels then easily managing candidates through a custom hiring process. Being able to filter, screen and only see relevant candidates is great.

The price you pay is also low vs other larger providers that do not even support all the features in Jazz.

Cons

I really do not see any cons as Jazz ticks all boxes for a quick to deploy solution at a low price point.

Review Source
 
 

Fraser from Ideagen PLC
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Perfect for small organisations

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- integrates seamlessly with most webmail services
- provides a one size fits all solution to almost all HR needs

Cons

- not as visually appealing or interactive as some other HR software
- similarly, the user interface and user experience could use some modernisation

Review Source
 
 

Cynthia from Toys R Us
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Job posting is simple and the templates are great to have available for the applicant screening questions. The interface is clean and there is the option to post to free job boards. Being able to link it to our company HR page was great. Applicants could visit our website and apply right from there.

Cons

Sometimes the job would not post to free job boards, like indeed. Even after trying to make the job look like a 'list', it was not clear what the expectations were.

Review Source
 
 

Hevri from Samsara
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Review of JazzHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Makes an eye catching views so make the user more interresting

Pros

Easy to use and very helpful for Human Resources field especially for HR Manager, Division Coordinator that mostly very busy with recruitment

Cons

The view of the platform is little bit flat and not so eye catching and sometimes it seems bored to see

Review Source
 
 

Kate from Fotona USA
Specialty: Healthcare / Medical
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Intuitive, All-In-One Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Functionality in general
Reporting
Posting to 17 job boards
Workflows
Integration with Outlook and Google calendar/mail
Unlimited job postings
Unlimited internal users
Onboarding functionality

Cons

I wish the report data could automatically be formatted into graphs and charts for presentation.
Also would be wonderful if there was a smart function that would flag great match candidates, maybe include some high level summary information about each candidate in the candidates view so you could quickly sort through unqualified applicants.
Overall a great tool. On a minor note, it couldn't hurt to add a little more color variation in the design of the interface...

Review Source
 
 

Jamie from Toole Design Group
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

High quality ATS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, very solid ATS. Would recommend.

Pros

This ATS posts through to other sites and allows you to create complex workflows, collaborate, set many permission levels for collaborators, track the number of applicants and hires you make through different sources, and run solid EEO reports.

Cons

Some collaborators with whom I worked- not particularly tech-savvy ones- did struggle with the information. It was also sometimes overly complicated to share results of interviews with others.

Review Source
 
 

Kasia from Public Relations and Communications
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

JazzHR - -not clear what the value add is

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Holds everyone in one place including a resume, potential questions to ask, asks invidivual members to review the person within the software program once the interview is complete.

Cons

It's nothing that couldn't be included in a meeting invite for someone's interview. It's unclear to me why someone would need a separate platform for this. My organization question what is the value add of JazzHR?

Review Source
 
 

shanele from Measure
Specialty: Other Services
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great Product for small companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Platform is integrated with paid job sites and one click add is perfect for reaching candidates that would typically not go to free job sites like indeed.

Cons

Clunky in terms of streamlining the Hiring to on-boarding process. I did not get a lot of on site hands on training on even a webinar as I am a kinesthetic learner so maybe I just did not clearly understand all the functionality.

Review Source
 
 

Rosie from The Real Peru
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Streamline the Recruiting Process

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We got this software to streamline our process and facilitate the end-to-end HR process. The added e-signature abilities helps us reduce paperwork and time and provides added convenience for applicants.

Cons

The only thing I don't like about this product is the name--I feel silly using it in professional speak. It was more expensive than other competitors, but I think the overall value was worth it.

Review Source
 
 

Rachelle from HighPoint
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Good ATS system for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to work with for new users. I like that the OFCCP forms are available if needed. It was a simple process to post new requisitions as well.

Cons

Maybe we didn't have the entire feature turned on, but I would have liked to run a few more reports in the system.

Review Source
 
 

Kylah from Counseling in Schools
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Non-profit review of Jazz Hr

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love how clear the pricing structure is and the value you get for your dollar. Compared to many of the other ATS systems we reviewed, you get the greatest numbers of features for what you're paying for. We appreciate that it posts to 17 job boards, you have unlimited posts and users, and how intuitive the interface is!

Cons

Like any new software, there is a learning curve. However, the Jazz HR team is very helpful overcoming any obstacle.

Review Source
 
 
 
Showing 1-20 of 176


December 2018

December 2018

ATS For a Growing Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Jazz had been our ATD for multiple years, and had worked well on its own to bring in a lot of high-quality applicants.

Pros

Jazz worked well with our website's job posting, and provided all stakeholders an ability to review and comment on applicants.

Cons

Jazz was limited in integration options, and could not work with our new HRIS. We were looking for more automation in applicant response messaging.

Review Source: Capterra
 

Brenda from Steiner Leisure Limited
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Effective and to the point

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to use and features are well for what the purpose is

Cons

Company personalization is limited and very plain.

Review Source: Capterra
 


November 2018

November 2018

It makes the recruitment process so much easier

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The ability to easily create custom application forms and workflows are one of the best features of JazzHR. The UX/UI is simple, clean, and intuitive. The fact that JazzHR also connects to so many different job boards is a plus!

Cons

I have little against it, especially since there aren't any other softwares that come even close to JazzHR's quality product.

Review Source: Capterra
 

Ross from Pursuant
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Seems like a great Applicant Tracking Solution... but I'm still in the honeymoon phase

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

We demo'ed lots of ATS's and selected JazzHR. The features and functionality seem like a big step up from our current solution. Our HR team is in the process of setting it up. I hope it will live up to expectations.

Cons

Maybe cost would be a con because it's an add-on to our HRIS. I had to carve out budget because I couldn't find an HRIS that had a good ATS solution.

Review Source: Capterra
 

Pace from Near Earth Autonomy
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Effective Tool for Managing Job Applicants

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Increasing the effectiveness of our hiring process, making it easier to track.

Pros

JazzHR is a centralized platform to keep track of various job openings and the stages of tracking an applicant to new roles. Makes it easy to see colleagues' reviews of new applicants.

Cons

I find the features somewhat challenging to find, and the overall application hard to navigate between sections. I would also like to see additional options for uploading portfolios and other documents, more than just resumes, available to candidates.

Review Source: Capterra
 


November 2018

November 2018

Good platform for small/medium businesses

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

They have sequences that help with pushing people through the hiring pipeline. Jazz does a great job at overall organizing your candidates and pushing them through the respective sequence.

Cons

The analytics and custom reporting leave a lot to be desired. You just do not have a decent amount of customization and it doesn't offer very granular data. Perhaps the most frustrating thing with Jazz is their search function. This is only an issue as your applications start piling up and you have to find a certain Ashley S. in a sea of Ashleys from your last several years of candidates.

Review Source: Capterra
 


October 2018

October 2018

Candidate Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Makes the management and review of all our recent applicants easy and organized for me and all my management team. Also intergreates with LInkedIn.

Cons

Allows candidates to via text resume format.

Review Source: Capterra
 

Martyna from Absolute Home Care LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Ok software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

At lot of features. Once you learn how to use them all then they are a great and saves you time recruiting employees.

Cons

Hard to figure out the features to get full effect of software

Review Source: Capterra
 


September 2018

September 2018

Good basic, cheap ATS

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Relative to other ATS, it was pretty cheap! I also liked that you could duplicate funnels for job postings with similar interview steps.

Cons

There is not a lot of flexibility in terms of communication to applicants. Email templates would be better off if they were not as static. I also wish it gave you users more freedom to design the funnels for applicants.

Review Source: Capterra
 

Krystle from Intelli Bookkeeping
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great dashboard

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software has a manageable and clean dashboard that allows you to move the status of your recruits to different tabs/buckets. Works great when you are sifting through multiple resumes!

Cons

There's honestly nothing negative to say about this product. It's a great tool.

Review Source: Capterra
 

June from KMA Talent

August 2018

August 2018

Easy to learn and use quickly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keep track of candidates.

Pros

Easy to learn and use quickly. Easy to rate candidates and share information with stakeholders. Also easy to set up questionnaires/homework for candidates. Allows for customization to use the language your company uses.

Cons

Moving candidates to new positions. Easy to do but notes don't follow candidates. Also doesn't allow you to delete the previous application which is needed often. At times, we may repost a job and would like to move candidates and their notes without having two files.

Review Source: Capterra
 

Sarah from QGenda
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Great tool for recruiting new employees!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love many things about JazzHR. The email notifications when we get new applicants are clean and crisp, easy to read at a quick glance. The website is super easy to navigate and the hiring process is laid out in steps so you can quickly move applicants around. It's also a great place to store test scores and phone interview notes.

Cons

There isn't anything I don't like about the software. It's super easy to use and has helped us gain a lot of great employees.

Review Source: Capterra
 

Jonathan from QGenda

July 2018

July 2018

The only tool we use for recruiting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This tool has helped us input notes on each step of the way on each candidate. It also makes it easy to see where each prospect is in the process.

Cons

Wish it could somehow be more interactive. It is a fairly straight forward software. I don't really have any complaints.

Review Source: Capterra
 

Melissa from Productive Power

July 2018

July 2018

Easy to use, clean interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can easily figure out how to complete a task in the software. For example, I needed to make a change to a large group of candidates and was able to do so without contacting customer service. I like being able to figure things out on my own without a lot of hassle and research.

Cons

I wish the reflexes worked a little differently. When I add a task, it doesn't show up on the candidate's record until I refresh the page. Same thing happens when I complete the task.

Review Source: Capterra
 

Kim from TalentMinded Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

JazzHR is a great tool for recruiting. It's easy to implement and user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost effective, easy to use and can scale with you as you grow. Easily integrates with BambooHR and other HRIS platforms. The customer support at JazzHR is responsive and helpful and they are always adding new functionality to improve the product.

Pros

It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!

Cons

The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.

Review Source: Capterra
 


June 2018

June 2018

You get what you pay for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Track all applications electronically and post to job boards with one click.

Pros

The system is very inexpensive and much better than having not ATS.
-It posts to several free job boards with only one click.
-Store, track, and update all applications in one place.
-You can communicate with applicants through the system.
-You can leave comments and keep record of multiple applications for an applicant.
-You can send emails in bulk.

Cons

Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features.
-The reports features are very complicated and not very practical
-The screening and interview features are not realistic in our environment
-Missing basic features like automatic replies when changing status
-Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is.
-The sales, customer service etc. have obviously never been involved in hiring
-They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring.
-Calendar feature does not sync with all versions of outlook making it completely useless
-The design features and look are horrible
-To post on paid sites you must save credit card information that all Admins have access too.

Review Source: Capterra
 


May 2018

May 2018

Worked with JazzHR at a recruiting agency.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is user friendly and that they are always willing to help you in anyway they can. They were willing to modify their existing program to better suit our needs which speaks volumes to how much they care about their customers and how they are willing to do the extra mile.

Cons

The program itself could be streamlined a little better. Something take too many steps to do and could be streamlined down to one.

Review Source: Capterra
 


May 2018

May 2018

I've been using JazzHR for a few months now and I'm happy with it so far.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

JazzHR is very user friendly. I can navigate the site with ease. Whenever I have issues, the support team is quick to offer support and guidance.

Cons

There can be glitches with uploading and saving documents which can be frustrating. It is usually resolved by logging in and out but this takes up more time than necessary!

Review Source: Capterra
 

Christian from Transactis Inc.

May 2018

May 2018

Great Applicant Tracking System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use, interactive, and has streamlined our recruiting process from sourcing to interviewing. There are many APS's out there,and a lot are similar, but what set Jazz apart was the customer service/support from prior to purchasing through implementation , they were very helpful and flexible.

Cons

The one item I had trouble with at the start was getting buy-in from senior level management, but our Jazz rep was willing to run through numerous demos to show how easy the platform is to use, and the amount of time it would save hiring managers.

Review Source: Capterra
 


May 2018

May 2018

If you need a new applicant tracking system, pick this. Super modern!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Relatively low cost, easy to use, live agents, modern & you can recommend ideas that go on their roadmap and eventually get implemented.

Pros

Finally, a modern applicant tracking system! I use JazzHR everyday at work and I can honestly say this is a user-friendly and intuitive ATS. It saves me a lot of time compared with my experience using other systems like Taleo. If anyone is thinking of switching to a new ATS system, this is it. You will not regret it! Plus they have live agents to support you with any questions you have and they will get you the information you need promptly.

Cons

Sometimes I have experienced 'bugs', but if you report it to their Customer Success team it will be looked into as soon as possible. When Amazon Web Services is down, Jazz may not function properly, but this can't always be avoided.

Review Source: Capterra