JazzHR Software

4.36 / 5 (403)

Our advisors have recommended this product 62 times in the last 30 days

What is JazzHR?

JazzHR is a Software-as-a-Service (SaaS) applicant tracking system. Founded in 2009, JazzHR provides recruiting and hiring software accessible to businesses of all sizes.

JazzHR’s sourcing tools enable users to post jobs, mirror any internal approval processes and syndicate jobs to numerous free and paid job boards from one spot. Users can list jobs on a hosted careers page, add jobs to the company’s careers site or build a custom careers page from within JazzHR.

Features include sourcing and applicant tracking. Users can also manage the entire interview process within the portal, create and send out offers and onboarding paperwork, and set up customizable reporting.

JazzHR also has tools for social recruiting and employee referral...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

403 Reviews of JazzHR

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(196)

196

4 stars

(162)

162

3 stars

(31)

31

2 stars

(9)

9

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 403 results

April 2019

Sarah from Solution Tree

Verified Reviewer

Company Size: 201-500 employees

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

HR Director

My experience has been very positive. Once we purchased JazzHR, my sales rep was still present along the onboarding process. He didn't ditch us and made sure that we were connected to all the right people to work out any issues or questions we had. I will also say that we didn't have many issues in transition. We demo the system for a little bit and once our decision was made, it was just a matter of making our posting page with JazzHR live on our site. The company is very responsive to email and chat sessions.

Pros

This system is so easy to use. It's intuitive and allows for recruiting flow to be developed and followed consistently. The system also does a great job of bridging the gap of communication between the manager and the HR team. The discussion feature allows for real-time follow up along with the ability to store and contain all pertinent information regarding the status of a candidate in the hiring process. It's this feature that allows me to pick up where my talent acquisition manager has left off so that we can continue the hiring process as smoothly and seamlessly as possible. For a small HR team, this is critical. We no longer stress about taking vacations or getting sick. We now have a system that will allow us to cover for each other. This is by far the best feature about the system and the reason a company should seriously consider purchasing JazzHR.

Cons

I would just like to have a few more options as far as access levels for different people that might be apart of the interviewing/hiring process. However, I know that this is something that they are working on for future use. I would also love to have a mobile app so that my remote managers that travel a lot, can access candidates on their phone and reply to a candidate while sitting at the airport without pulling out their computers.

August 2019

Jason from Furnished Quarters

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Jazz Happy Customer

It has been a great experience overall. The customer service is great, the people are very friendly and attentive and the software is easy to use and fulfills all of our needs.

Pros

The software has a very robust feature offering. It is very easy to use, once set up and is a great tool for aggregating resumes and scoring candidates.

Cons

Setting up some of the features was challenging, such as workflows, candidate evaluations, etc. It would have been nice to have assistance. The implementation calls that I had were not very helpful and I walked away more confused than assisted.

Reasons for Choosing JazzHR

JazzHR seemed more user-friendly/intuitive and was less expensive. It was a no brainer.

October 2014

Kate from JR Automation Technologies

Industry: Mechanical or Industrial Engineering

Time Used: Free Trial


Ease-of-use

3.5

Customer support

2.5

Functionality

4.0

October 2014

Review of Resumator - Three Months In

Pros

It is easy to use, and it's easy to step into and figure out without training. It can be as simple or as complicated as you need it to be, which is great for the wide range of hiring leads and personalities that I work with. It is a definite step up from the spreadsheets and Outlook folders that we had been using. Being able to track pipelines and jobs has made us more efficient.

Cons

There are a lot of little features that should be available and are not, like batch emailing candidates based on different criteria such as status or category. Also, it isn't possible to hide candidates that are inactive per job; however, engineering says they are working on this. Last time I made a suggestion to the engineering department, it was basically shot down unless a hundred or more of their other customers requested the same thing. I work with several software engineers, and while changes take time, it doesn't seem like a simple additional condition is too much to ask for. Also, it isn't easy to cycle through candidates per job. I get taken out of the job and put back at the full candidate list for all jobs several times while trying to check out the candidate pool for one position. It can get redundant. The biggest issue I have is that star ratings cannot be reset to no stars. I've had to completely delete candidates and re-enter them manually to get rid of star ratings. This is totally not ideal when several hiring leads are using this system, widening the room for error.

July 2020

Tony from The Other Tony Bennett Music,Sports,& Entertainment Management LLC and The Other Tony Bennett Bookin

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

July 2020

The Other Tony Bennett JazzHR Review

The Customer service needs work

Pros

The many different companies to access on the platform

Cons

The Very High Prices Of The Other companies on the platform

Reasons for Choosing JazzHR

Because of its extensive platform of contacts

July 2019

Jennifer from Spiceworks

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Confusingly good

In my career, I've used over 10 applicant tracking systems and none of them have been as easy or straightforward as HR. I'm left baffled that it is not the industry leader and by the cost of the product. It does not have all the bells or whistles of a Lever or Greenhouse, but a lot of companies (like mine) just don't need that.

Pros

Easy of use UI Customer Support Daily Use Price

Cons

Still working on integrations with other platforms

Reasons for Choosing JazzHR

JazzHR is hands down the best product for the functionality vs cost.