UltiPro Software


 

Ultimate Software’s UltiPro® is a cloud-based human capital management (HCM) solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires; calculating and processing payroll; managing time and labor; developing employees through performance, succession, and compensation management; administering workplace surveys; and measuring employees’ feelings about work through sentiment analysis.

Organizations can also leverage UltiPro’s suite of embedded predictive and prescriptive analytics tools, as well as UltiPro’s business intelligence and reporting, across all of its solutions. UltiPro offers employees role-based access for completing such tasks as managing pay and benefits information, setting and tracking goals, and requesting time off; and the solution is available via employees’ computers and mobile devices. 

Ultimate manages millions of people records in the cloud, and thousands of organizations across industries, with employees located worldwide, use UltiPro for HCM.

 

UltiPro - Dashboard
 
  • UltiPro - Dashboard
    Dashboard
  • UltiPro - Requests
    Requests
  • UltiPro - Add/change compensation plan
    Add/change compensation plan
  • UltiPro - Search
    Search
  • UltiPro - Current benefits summary
    Current benefits summary
  • UltiPro - Payroll gateway
    Payroll gateway
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

656 Reviews of UltiPro

 

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Software Advice Reviews (515)
More Reviews (141)

Showing 1-20 of 515

Mazen from Saudi Naval Support Co.
Specialty: Construction / Contracting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Control of your business and staff in your hand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Powerful software offering variety of features and task to provide maximum control of your staff needs, activity and keeping a high scale of connectivity.

Cons

Solution cover all your business needs but could benefit form additional features to allow more access and management.

Review Source
 
 

Hannah from Flaming's
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very user-friendly, access to everything we need to know about the company and what's going on. Easy access to paycheck stubs and W-2s

Cons

Could be larger fonts on the website to make it easier to make selections. The font comes out very small on mobile devices.

Review Source
 
 

Sydny from Mead Public Library
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I did not use this for very long, however I had a very smooth time using it while I did. It seems well set up and laid out.

Cons

I have no cons, as I said I didn't use it for very long. I probably would have more input if I had utilized it more.

Review Source
 
 

Jessie from Life.Church
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software streamlines the process for the end-user quite a bit. It allows you to log hours, request time off, all within 2 or 3 clicks.

Cons

It's not a very aesthetically pleasing program but it gets the job done for logging hours. I wish there were a way to customize the home screen for users.

Review Source
 
 

James from Chemcial and Pharmaceutical Solutions, Inc.
Specialty: Pharmaceuticals
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Need to get the right UltiPro version

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Once you get the hang of it is pretty easy to use. It gives you all of the payroll information that you need.

Cons

Several versions and little frustrating inthe beginning. It should be a little more user friendly and the menus could be easier to follow for people with bsic understanding

Review Source
 
 

Rebecca from Lorien Health
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

UltiPro is the UltiTool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Everything you need for an employee is on one screen in a lovely grouped area for ease of use for VOEs.

Cons

EDIs and file feeds were a bit wonky becasue of a glitch during implementation; once they were corrected it was pretty smooth.

Review Source
 
 

Elisabetta from NSI
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Everything in one place

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I absolutely love the fact that Util Pro gathers all your info in one place; I can review my PTO, personal days, sick days, philanthropy days as well as add/modify my direct deposit, check my W2 etc. It is very user friendly and very helpful during the on boarding process

Cons

The first time I access it I found it a little difficult, especially from my phone, but as I started using it more and more it became easier and easier. I sometimes have trouble signing in.

Review Source
 
 

Oscar from Robina Corporation
Specialty: Food / Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Ultipro Saves the day!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

ULTIPRO is worth a try and this product is great.

Pros

This product makes our payroll processing easier and more efficient , Our Human resources team really appreciate this product features and it is easy to set up .

Cons

Until now we are using this product and We don't have any negative views on using it and We are continuously appreciating it such a great product.

Review Source
 
 

Sharon from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

UltiPro Organizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Our company is very happy to use this software to organize our company needs. Organize your business with UltiPro.

Cons

No problem in the application of this tool, easy to use and user friendly. Lets your business stay organized.

Review Source
 
 

Shaun from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

UltiPro Will Empower Your Organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All Human Resources information can be viewed in one location. Navigating the system is easy as well. I can check information such as attendance, sick and vacation leave fast.

Pros

UltiPro is a security-based role for easy management. It can also make payroll processing faster and check personal information.

Cons

Support team is not responding fast enough unless the system is completely locked down. Calling them to report an issue or logging a case on their website, the response is not that fast.

Review Source
 
 

Jezrael Renz from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

The Ultimate Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

UltiPro makes HR works efficent and easy. It is a software that has a systematic and organized platform. It is definitely a big help for companies from small medium to large enterprises.

Pros

UltiPro is an ultimate software for managing HR Processes. That includes compensation, talent , payroll etc. It provides efficient and organized HR System. It is your all in one HR tool.

Cons

The graphical interface of the app is not that user-friendly and looks outdated. It takes a long time to get a customer support in fixing a minor issue.

Review Source
 
 

Angelica Marie from MYO Food Cart
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Smart Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall,this smart payroll system helps a lot of businesses do their accounting in a snap and with ease.

Pros

A cloud based payroll system that allows to deliver reports in a short span of time as compare to other payroll app out there.

Cons

Wish that it has a progressive discipline tracker as well that will definitely help payroll management to keep track of employees record.

Review Source
 
 

Charlene from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

One of the must-have Tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would still continue using this app since it is very helpful and easy to use.

Pros

What I like most about the Ultipro app is that it is full of different features and functionality. It also has a very nice and simple user interface.

Cons

I think it would be best if they will have a better template in time off request since it has too much detail and information.

Review Source
 
 

Alie from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

UltiPro is a Cool Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

UltiPro app made HR-related concerns easily accessible. And the mobile app form made it more convenient to have the company portal on the go.

Pros

It is a real time saver app where I can access my employee information, check payroll and request time offs in a few clicks rather than going through emails and communications with the HR team.

Cons

I encounter issues getting into my account from time to time. Uninstalling and reinstalling would do the trick but it's time-consuming.

Review Source
 
 

Lyndon from Jollibee Foods Corporation
Specialty: Food / Beverage
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

This product was the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product worth a try , This product is so great.

Pros

You can make your imagination comes true in terms of creating a system , The product has a lot of function and has a lot of possibilities . Everything are great and so easy to customize for you needs.

Cons

This product has no negative side, It answer all your functionality need on a single product. Until now I am amaze how they create it.

Review Source
 
 

Suresh from Professional Payroll & Bookkeeping Services
Specialty: Accounting / CPA
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Ultipro is not very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

As a supervisor, the best function was the ease of approving time-cards from the comfort of home.

Pros

Liked the convenience of having all my HR information in one place and accessible anywhere and anytime.

Cons

Steep learning curve which required several training sessions for each module. Was not very intuitive at first.

Review Source
 
 

Cory from Meridian One
Specialty: Real Estate
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

HR Software at it's Best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

UltiPro is easy to use for the HR team to setup as well as for the employees to use. One place to manage your HR items, payroll, benefits and many other services. The services that UltiPro can set up is completely based on the company needs.

Cons

Setup is time consuming but worth it, so take your time! Employees can be frustrated by the overwhelming size of ultipro so navigating it can be difficult but a quick overview makes this an easy obstacle to overcome.

Review Source
 
 

Joveelynn from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

UltiPro Has Addressed Many Business Problems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good tool!

Pros

Being able to consolidate all HR administration using this solution is a relief. There's also a deck of training classes that answer questions about its features and usage.

Cons

Just like all other platforms, UltiPro has its down times. Though, tolerable, this is something they can improve at.

Review Source
 
 

Meynard from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

UltiPro as HRIS System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a good tool overall.

Pros

More than the features of the service we are getting from the tool, it is so cool that we have a dedicated account manager to help us all the way.

Cons

I couldn't seem to figure out why we can't access report in UTM. I find it very challenging to access and locate reports.

Review Source
 
 

Mansoor from Best Buddies International
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Very advanced early adapter software

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Ultipro interface is beautifully designed and is a very feature rich software. You’ll find a lot of features that are automated and saves a lot of time.

Cons

Customer service is not that great. Sometimes we’d have to wait for days to get an answer for a glitch or when something is not working on their side

Review Source
 
 
 
Showing 1-20 of 141

Mary from Coastal Carolina Community College
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

First Time Employee User

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Even with a few minor glitches from time to time, my experience was a good and I would use the software again.

Pros

Fairly self explanatory and easy to use. Great at compiling employees into list to approve the hours. Appreciated the overall was of use

Cons

When entering hours worked it can get a bit confusing because sometimes the totals did not add up correctly or at least look like they were correct. Also, one would definitely need to have training on the software before jumping in. On screen tutorial guides would be helpful.

Review Source: Capterra
 

Connie from The Salvation Army
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Great resource

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

My overall experience with Ultipro has been wonderful. I can't say enough great things about it. As an employee of a late corporation, to be about to make changes myself without having to always make a stop at HR is very handy.

Pros

I enjoy being able to access my employee information whenever I need to. I enjoy how user friendly it is and how they ask you to change passwords often to protect your information.

Cons

There is t anything I dislike about his software.

Review Source: Capterra
 

Heather from Education Management
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Ulti great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to do so many things in one place makes keeping track of hours and w2s a breeze.

Cons

Having to log in twice in order to get to the desktop version with more options

Review Source: Capterra
 


December 2018

December 2018

Ultipro

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Able to review timesheets before submitting

Cons

None at this time. Only uses it for clocking in and out of work

Review Source: Capterra
 


December 2018

December 2018

It Works Wonders

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This program allows for maximum utilization for our entire company. From clocking in to choosing you benefits for the year! I love it.

Cons

No cons for UltiPro. This system is the best thus far that I have used.

Review Source: Capterra
 

Brad from Computer Services, Inc.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

A great system to use, although it could be more user friendly.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

My company uses this software to keep track of all our HR needs. I'm an employee who uses this software to find what I need. I would reccomend this software to anyone looking for a good HR management solution for their company.

Pros

All the information I need is at the tip of my fingers. I can access my paycheck and W-2s going back for years. I can see the info regarding my health insurance, life insurance, including my dependants. I also change all the info through this website. It's all in one place! Best of all, I can access it from anywhere, not just on my company's intranet.

Cons

It's not alwasy intuitive. Some info can be hard to find, and the labels on the links are not always 100% clear.

Review Source: Capterra
 


December 2018

December 2018

Great employee management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's great. Any time o need to view my pay stubs (or print them) check to see how many hours of time off I have or schedule time off it's quick and easy.

Pros

With this software employees can review all of their information that they could need. From job description, to benefits, to their pay history and current pay stubs.

Cons

It does take a while to get the hang of navigating through everything. But once you get the hang of it it's easy. Also having to log in, receive a verification text call or email from everyday to every 7 days gets annoying, but it's understanding given all of the personal information contained within.

Review Source: Capterra
 


November 2018

November 2018

Ultipro Makes it Easier to Work

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I use Ultipro for work. I input my hours, request vacation time, look at my paycheck, and check for job openings. It's also where my work stores our documents, such as employee handbooks and calendars. One of my favorite functions is the organizational chart, it's handy, in a big organization, to know who reports to whom. It's also helpful if I forget a new employee's name.

Cons

I wish my employers took more advantage of some of Ultipro's features, such as the goals, personal development, and talent sections.

Review Source: Capterra
 

Shannon from Flatiron Health
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

My favorite software for this to-date

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I've used a variety of different softwares for this at other companies, and Ulti Pro is just the best hands down. It's simple, has a great interface, and is easy for anyone - especially new - to understand it.

Cons

Only qualm is that the "myself" button looks like text and not a clickable button. That's the only con I can think of!

Review Source: GetApp
 


November 2018

November 2018

HRM Solution that's easy to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We use this HRM solution for 1300 employees at our company and it provides an all in one solution for our HR needs. I like the reporting options as well as the ability to upload performance documentation. We leverage tax document and direct deposit form updates as well as the ability to allow all employees to track their paid time off. Ultimate Software is a great company with a great application in Ultipro. Highly recommended!!

Cons

Wish it had a two way performance development tracker. Other wise very few cons to Ultipro

Review Source: Capterra
 

Tonya from Holiday Inn Express
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Payroll made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simple way to keep all your payroll in one spot!

Pros

I love that my employees can keep track of their hours and benefits online! It makes life easier for them and me

Cons

I dont like that you have to disable pop up blockers in order to get to your hours. I always have employees who cant get into time and attendance because they have their pop up blocker on.

Review Source: Capterra
 


November 2018

November 2018

Simple and Easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Ultipro has worked very well with managing time from both desktop and mobile devices and provides many options to work with. It is a good fit for someone who does not want to spend too much time setting up a time/payment program and would like a lot of options already loaded. Using Ultipro has made time and pay management easy and understandable for me.

Pros

The visual layout of Ultipro makes managing time, payments, and benefits simple and easy to understand. The layout menu that shows all your options is an additional reminder to pay attention to important dates and to keep track of hours logged. I receive emails from Ultipro about managing time and paydates which I find extremely useful. Complicated documents are easy to pull up - I never feel like I'm forgetting to do something important with Ultipro.

Cons

Although Ultipro provides many options for managing time, pay, and career goals, it's hard to work outside the guidelines put down for it. This has only come up a few times, when I've wanted to request unpaid time off but the layout only suggests that I can take paid time off. However, Ultipro provides so many options that this is not a common problem.

Review Source: Capterra
 


November 2018

November 2018

UltiPro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to use and move around
notifies me quickly
clean layout

Cons

No cons at this time. UltiPro is a pretty solid HR platform and all my stuff is up to date with ticket stubs, time off, etc.

Review Source: Capterra
 

Bob from JX Truck Center
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Ultipro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We utilize Ultipro for payroll, time management, recruiting and learning and development. It serves our needs, but Ultipro's customer service in helping resolve issues is not great.

Pros

We like that it is one unified system for HRIS, ATS, & L&D.

Cons

Issued with data feeds regularly
ATS system seems to have been designed by non-recruiting people

Review Source: Capterra
 

Jay from GPT
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Not the best software you'd want to work with!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I would only recommend this tool for small organizations or institutions.

Pros

The best part is that it has got an integrated platform for scheduling payroll, setting up benefits and have employee time in and out. The payment method is usually set bi-weekly which is still not bad.

Cons

It's definitely not user-friendly and makes you feel disorganized. There is very little customization possible with this tool.

Review Source: Capterra
 

Trinity from Alliance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2018

November 2018

I would recemend them to any company.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fast and easy to learn has everything you will need to do your time cards.

Cons

Wish I could edit my own time to make it faster on my Manager.

Review Source: Capterra
 


November 2018

November 2018

Good Payroll

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I used UltiPro to view my paystubs at my old job. It wasn't superb but it did great for viewing paychecks, looking at pay history and thats about it.

Cons

Sometimes UltiPro had issues signing me in. I might of been my company and their poor SSO setup, but it was a pain to access my paystubs when I really needed to.

Review Source: GetApp
 

Kathy from River Stone Group
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Cadilac of payroll and HR software

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have found it easy to learn and customer service is very helpful.

Pros

The software is very user friendly and easy to make changes and process payroll. Love the payroll features of multi company payrolls in the payroll gateway and able to work in all with adding additional checks, change the tax type and arrears features. Checks and direct deposit forms are easy to print and the W-2 features are great. We are just moving to mobile and looking at additional products.

Cons

Sometimes when you go to do something you find out you don't have business process activated and you have to go back and try again. You have multiple screens when trying to change and save new information.

Review Source: Capterra
 


November 2018

November 2018

Recruiting Module

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The capability to search through thousands of resumes is helpful.

Cons

It is not consistently user-friendly. Each change seems to always cost quite a bit.

Review Source: Capterra
 

Erik from Alliance Residential Company
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Good Payroll Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's been an easy switch. I wish they just had more graphics for pay breakdowns and make it a little easier to track where the money is going besides having to look directly at the paystubs.

Pros

They make it easy to approve time, and it's easy to adjust time for employees. This year was also a lot easier to do enrollment processes through UltiPro

Cons

Navigating through the site is a little rough sometime. Maybe a search function with more capabilities would be nice. Would also like some quick graphs of payment breakdowns like ADP does

Review Source: Capterra