Workable Software

4.36 / 5 (366) FrontRunners

Our advisors have recommended this product 53 times in the last 30 days

What is Workable?

An applicant tracking system and more, Workable combines machine learning and AI with 40+ integrations to provide a complete hiring toolkit. In five years, 20,000 companies have used its global hiring platform to find, evaluate and hire one million candidates. Workable is used by companies of every size and type, from tech start-ups needing to scale at speed to established organizations with dispersed hiring teams.

Hiring starts with finding candidates. Workable has 700+ SEO-optimized job descriptions, one-click advertising across 200+ jobs boards and mobile-optimized careers pages. It also includes built-in, AI-powered candidate sourcing technology, which scans over 400 million online profiles to identify and target best-fit candidates.

Focused on su...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

366 Reviews of Workable

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(175)

175

4 stars

(153)

153

3 stars

(25)

25

2 stars

(6)

6

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 366 results

October 2018

Amanda from Mental Health Association of Columbia and Greene Counties

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Review from The Mental Health Association of Columbia-Greene Counties

Overall our experience with workable has been great no issues that have never been resolved. An easy to use software.

Pros

I like how easy it is to use this software, it is extremely easy to teach new users most of the features that they would need to use. Another thing I love about the software is if you ever have a question most of them can be answered by looking in the help section. I use the chat feature a lot when I am having issues and the response is always fast and efficient.

Cons

I wish there was a way to kick back the voluntary EEO forms to our email when individuals fill them out instead of just a report that can be run.

January 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Excellent customer service!

Pros

[SENSITIVE CONTENT HIDDEN] is a rock star. You should ask for her directly as your rep when initializing your contract with Workable. She went above and beyond to deliver excellent customer service and answer my many questions, even though my company size is smaller than those she typically contracts with.

Cons

So far, no complaints. Workable has a great user interface and integrates with CriteriaCorp, our candidate aptitude/personality screening software.

Response from Workable Software

Replied January 2020

Thanks for your feedback! It's great to hear about your experience with our Sales Team. We're looking forward to having you as a Workable customer!

March 2019

Adele from Lucas Museum of Narrative Art

Company Size: 11-50 employees

Industry: Museums and Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2019

Does The Job

We use Workable as our primary hiring portal to track a job from posting to final hire. Overall it's been easy and intuitive to use. Great as an active workflow tool.

Pros

Really appreciate how the system keeps a running track of communication, correspondences, and interview invites by day and time for each candidate. Also, the ability for each party in the hiring process to leave their feedback on candidates at each stage of the process, and vote people forward or not, provides such a streamlined workflow for moving applicants through the pipeline. Additional features such as single-click links for syndicating a job posting, and being able to set permissions for each job on the back-end, are incredibly useful as well.

Cons

There is a lot of scrolling-- scrolling down lists of candidates, scrolling down candidate applications. When you are dealing with hundreds of applicants, it can be difficult to track which applications you have read and those you haven't.

Response from Workable Software

Replied April 2019

Thanks for your feedback! In terms of scrolling through candidates, I recommend reaching out to support@workable.com and they can help to optimize your pipeline. Alternatively, we have a webinar on Perfecting your Workable Pipeline: https://help.workable.com/hc/en-us/articles/360016241153--Video-Webinar-Perfecting-your-Workable-pipeline

December 2019

Tyler from BirdEye

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2019

Entire team's notes in one place

Overall it has simplified our hiring and recruiting process which saves time and makes sure that we vet candidates more thoroughly.

Pros

Our company goes through multiple interview stages with different people in the various departments of our org. Workable is a great place to consolidate our notes on every candidate into one place so I can see what concerns or positives other people have uncovered. We don't need to send multiple emails or keep a google doc anymore because Workable contains everything in one place.

Cons

I don't have any major concerns, I'm not a recruiter so I only use Workable on a surface level and so far it's met every need that I've had.

Response from Workable Software

Replied December 2019

Thanks for your feedback! We're glad your hiring team collaboration and interview process are much smoother with Workable.

February 2020

Allie from ScaleSec

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

February 2020

The Bad Outweighs the Good- Beware Sales!

Solid tool if you have a fairly simple process; still allows for customization, which is great. Hilariously/infuriatingly rude sales process. No desire to fix issues, just to trap you in contracts.

Pros

Workable has a simple, clean layout that was easy to customize and train my team on. It did exactly what we needed it to do and allows for a good deal of customization for our somewhat-unique hiring process.

Cons

The sales team are vultures. We planned to renew our contract after one year, and confirmed so via *email*. After some discussion, we realized we were probably overpaying; we included People Search in our initial contract (which is terrible and doesn't work reliably at all). We asked our sales rep, [SENSITIVE CONTENT HIDDEN], if we could remove that from our invoice, and were told we already had "a grandfathered deal" and should be glad we weren't paying more. The tone was downright rude. Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost. When Workable sent us the invoice to renew, we notified them that we would not be doing so- 2 weeks before contract expiration. [SENSITIVE CONTENT HIDDEN] *so rudely* replied that my verbal acknowledgement a month before was binding, and that we were stuck with another year. Obviously, we're fighting that, but it's really shocking that Workable is more interested in roping customers into contracts than understanding why they want to leave in the first place.

Response from Workable Software

Replied February 2020

We're so sorry that you did not have a good experience with the Workable product and our Sales Team. Customer success is very important to us. As your Account Manager is in contact with you currently, we will also make sure to further understand everything in this review during our conversation.