Workday Software

4.33 / 5 (461)

About Workday


Workday is a cloud-based enterprise resource management (ERP) suite suitable for global businesses of all sizes in a variety of industry verticals. Workday delivers user and administrative tools across financials, HR, planning, talent, payroll, analytics, student and more from a single system.

Workday’s financial management solutions include accounting and finance, revenue management, reporting and analytics, consolidate and close, , revenue management, accounting center, financial planning, expenses, procurement, project accounting, . Audit tools, inventory management and grants management are also included. The Prism Analytics module allows users to upload data from other software solutions to create consolidated reports.

The human capital management applications offer human resource management, workforce planning, recruiting, talent management, compensation and benefits, payroll, time and attendance, learning and more. Workday also offers a module for educational institutions that includes recruiting and admissions, curriculum management, records, advising and financial aid tracking.

Pricing is per month. Support is offered via email and through an online help desk.



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Supported Operating System(s):

Web browser (OS agnostic)

461 Reviews of Workday

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(241)

4 stars

(156)

3 stars

(46)

2 stars

(10)

1 stars

(8)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 461 reviews

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March 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

March 2019

Finally getting away from PDFs

Pros

The best part of about Workday Performance Management is the ability to get away from manual processes. Previously at our company, we had to write our self-evaluations in a PDF document that was submitted to our managers. Then the manager could choose to write something completely different or utilize what was already written by the employee. Ultimately, the manual process left out information. With Workday Performance Management, everything is included. The self-evaluation is maintained within the performance review, as is the manager's review. That way anyone can compare and contrast what the manager had to say vs. what the employee had to say about themselves. All of this can be custom created per company so that an organization can keep whatever fields work best for them. It also can maintain goals, as well as milestones throughout the course of the year so that employees aren't just touching their reviews once a year, but actually working on them throughout the entire year. Sometimes it is hard to keep up with all that I have accomplished at the end of the year, unless I have written it down in a Word doc. But now you can add things to your review as it happens and then do one final edit at the end of the year.

Cons

The biggest con for me is the lack of stating what can be improved. This could be a customized field that my organization failed to incorporate. If that's true, then maybe the improvement could come from WorkDay itself on best practices. But every employee wants to shine a light on all the good they did throughout the course of the year. It is just as important for each employee to shine a light on the things they could do better, or improve upon for the next year. Another con for our organization was the length of time it took to implement WorkDay within our systems. It was far from an easy task that took thousands of man-hours to implement. However, now that it is implemented and people are using it, it seems to have been worth the effort.

April 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2019

‘A platform for employees to speak-up’

comparatively, ‘workday’ is an efficient, effective and affordable system for an above average organization.

Pros

Many companies lose their talented employees due to failures by the top management to recognize the contributions made by certain employees for the growth of the organization, which goes unnoticed by the hierarchy which creates a negative opinion towards the management by those employees. HCM tool makes a positive impact as a go-between the employee and management and WORKDAY has made substantial developments with this regard. ‘Workday’ HCM has given the employees all the freedom to put on record their contributions/ achievements, goals, training requirements, etc which has almost totally brought to halt human ignorance/negligence of appraisers during evaluations and give due recognition to each employee according to the employee value to the company. ‘Workday’ has many features that help both the management and employees to know each other better and make justifiable decisions. With an advanced HCM such as ‘workday’, it is not only the HR head, but the whole top management is aware of the positives and negatives of the members of the organization which strengthens the transparency of the decision makers. With ‘workday’, the management doesn’t need to wait till the due period for performance appraisals, but identify ‘real-time’ the value of certain talents and apply sensible decisions to recognize such employees. ‘workday’ comes with an attractive UI which is a pleasing plus point. Additionally, it supports multiple devices which are useful on the go.

Cons

so many beneficial features are incorporated in the system that it takes a fairly big effort to familiarize. As this is a HR centered software with access to each member, we find difficulties in getting the full potential due to cultural diversities by way of language barriers (non-English speakers).

August 2017

Ben from IT

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3.0

Functionality

4.0

August 2017

Difficult to learn without paying for courses but still a solid option

I have only been using Workday for a few months. After taking all of the integration courses and starting to build integrations I am reasonably comfortable with the back end but no front end knowledge which is required to test at least the inbound integrations. Be prepared to spend days researching certain topics before coming up with answers. I recommend hiring a consultant to help in house developers learn the tools and functionality if you decide to go with Workday.

Pros

-Basic functionality for end users is intuitive and easy to use.
-Lots of options for integration with third parties
-Easy to use, custom, report capability with the option to expose reports as services (RaaS).
-Fairly easy to learn and use add-in for Eclipse for complicated integrations (Workday Studio).

Cons

-Training is expensive and is basically required to do an implementation due to lack of available reference material. Recording the online training for future reference is not permitted
-The workday community site is cumbersome (searches are not ranked according to relevancy and it can take many hours to find what you are looking for). Some workday studio components don't seem to be documented at all on the site.
-Certain functionality and community information is only provided to "Workday Implementation partners" which makes it nearly impossible to implement in-house without paying to outsource some of the work to a workday partner.
-Workday doesn't seem to have been built with performance in mind. Even with server side paging, reports and integrations are very slow.
-Lots of "hidden features." This would normally be a bonus but more advanced tasks require the user to know exactly what to search for from the application's search feature. Most of the functionality of workday is hidden in search results and isn't intuitively exposed in the UI.

May 2018

Jennifer from San Jacinto Storage

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Workday makes it very easy to choose which benefits work best for your family and your needs.

I feel like worday is a great program to use. Especially if you have a large business and you want to deliver a wealth of information to all of your employees at their convenience vs. a time you want to select. The platform can also allow for users to access it from their own home PC's so they can truly do what they need to on their own time. As an employee, I felt like that was a great feature.

Pros

I used workday benefits for over 7 years with a property management company that I worked for. Each year we would log into workday to view the current benefits available and choose which benefits worked best for our needs and our families, if any. IT was super easy to use. They would show you on workday side by side what benefits provided which coverages, and at what costs. You could even use a comparison to see which benefits were going to work best. It also showed all the different types of benefits the company offered such as medical, dental, 401k, LTD, STD, vision and what not. It was very clear what you were selecting and you had to double and triple confirm which benefits you selected. Also, once open enrollment was closed, there was a way, where if you had a qualifying life event, you could change your benefits. It was a very easy, straight forward program for us to use.

Cons

Sometimes while using the software, it would "hiccup" when switching between coverages and I would have to re log in and get to where I was. It was truly a mild issue which wasn't frustrating. This also my have had a LOT to do with the internet I was using and not the actual program itself...

October 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

October 2018

Powerful Interface Human Resources System

Pros

Workday Recruiting has taken our HR needs to the next level. Where can you you find a software that has the combination not just for your HR needs but for finance and planning as well. Each time I have board meetings at the bank, I feel secured that I can extract all the information I need from this software. It didn’t just keep my work organized, but also gave me the ability to track data ranging from time sheets to expenses which is what I basically needed. I’m so glad we invested in this software which has lightened my workload in half.

Cons

My only pet peeve with this software is when you encounter an error while posting a job opening, you’ll need to redo the whole thing again. Unless I am missing something, there is no option to resubmit, but it makes you start the entire process all over again.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

August 2018

I use workday as a end user

it is awesome.

Pros

I use workday as a end user in my orgination.In workday what i like most is helps to maintain transparency between management and lower employee.In workday any employee can see full hierarchy of his/her organization so their is no hide and seek between management and employee.Employee can see his all year performance,his role in organization detail ,his profile,training,skill everything in one single place.and for company also it is easy to track each single employee detail like performance,skills,work history.

Cons

I dont find any thing which I dont like in workday as it make transparency in organization so I will suggest to organization to use workday so it increase employee's trust on organization which is very necessary for any organization.

March 2019

Lexie from BYU-Hawaii

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2019

Easy access for all

There couldn't be any easier to use software for the simple task of keeping track of honest work hours in the workplace. It's one more thing to help take stress off your mind and be able to focus on your actual work you came in for.

Pros

As an employee to clock in and out, you really are just looking for ease of access. That is what Workday provided for us. Simple access and capabilities on our phone or desktop and easy to check and approve time cards to keep track of work hours. Easy to see reminders when you forgot to clock in or out and easy to fix when the mistake is made.

Cons

In my time using it, nothing has ever gone wrong or confused me to the point where it wasn't an easy fix. For my job and the purpose we needed from Workday, there was never a con to using it.

March 2018

Vera from Event-Wednesday

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Very good timesheet system

Having so many people in the company, it is very time consuming to manage HR related things for everyone on top of having new recruits. It is easily accessible for the current employees (can't say much for the new employees). I can access and make changes at home or at the office.

Pros

I like the ease of entering time worked and the time off request policies. That system works very well for my colleagues and I am able to revise entries and easily submit it to my supervisor. Sending reminders to everyone about updating info in workday is another good feature that we utilize often. It is also nice to have the quicklinks feature as it makes things easier to find in a time crunch. The payroll feature has been useful to me as well, I like being able to go back and see past checks.

Cons

The process can be tedious. Whenever I make a change, it goes through upper management. The goals and self appraisal process were also very confusing. There were multiple steps and I didn't see why it needed to be that way. They should've just made everything available online instead of us having to upload a word document of our goals and appraisals.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Great tool

its great experience so far, once you get the idea of the google like experience when using the tool its super simple to use. its a game changer in our organization in the most positive way

Pros

workday platform overall its one of the best tools available in the market these days, it allows you to configure your environment in the tool to adapt it to your business needs, what I like the most is the capabilities to filter information from candidates and allows you to create a pool of candidates that can be slice and diced according to your needs in your organization, the reporting modules are self service oriented, so you can easily create your reports and kpi to track the effectiveness of your recruiters, there is no single piece of data that this tool is not tracking about your candidates, if you feed it properly and configure it according to your needs it will help you and increase your productivity amazingly.

Cons

Workday costs are high, is not suitable for a small company, the cloud technology they offer os great but it comes with a cost.

July 2018

Jacob from Rolls-Royce

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Wonderful. This software is an industry-leading powerhouse!

I am able to get into contact with my managers in seconds with this software. Also, I am able to finally put away my tacky spreadsheet and download this software for a smoother payroll experience. I am able to not worry about my Payroll anymore!

Pros

I do not think there is a better payroll software out there. Workday Payroll software allows users of all levels of business to submit time sheets in a matter of seconds. No more physical punch cards or tacky spreadsheets. I love the fact that I can have this software as an application on my phone! I can literally correct mistakes, find manager information, or contact Workday Payroll right from my phone!

Cons

I wish that when submitting my time sheet, the software would send a notification straight to said manager instead of via email. Often I am left having to track down my manager and notify him or her of my current situation with my time sheet.

March 2017

Kerry from Confidential

Company Size: 10,000+ employees


Ease-of-use

4.0

Functionality

5.0

March 2017

Excellent product to use for HCM, if the appropriate support model is in place for your organization.

Inadequate training, lack of internal SME resources, and an absence of a true guided vision/direction by leadership will result in an expensive and poorly received system. As such, an organization will be reliant on implementation partners or independents as consultants, supporting or re-implementing a failed system, which will be even more expensive.

Pros

Workday is leading edge technology and highly configurable.The UI is best in class. Integrations with most 3rd party systems are easy to configure and the delivered packaged integrations are superb.

Cons

An organization needs to ensure proper internal support for the system to function smoothly. Training and user adoption/communication is also key for acceptance. An organization must have the SME talent in-house to be successful.

April 2019

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

Workday Payroll

I can access everything job related in one place. I use it everyday and I never have to ask anyone for help, because it's so easy to navigate.

Pros

All of the links are big clean icons which are organized in a way that makes it super easy to find what your looking