About Avatier Identity Anywhere


Avatier Identity Anywhere is a cloud-based identity management solution designed to help businesses manage their employees' digital security. It includes features like password management, single sign-on, lifecycle management and group automation.

Avatier Identity Anywhere password manager includes secure stations with biometrics and facial recognition technologies. Password administrators can choose to include or exclude individuals, groups or even the entire operational unit to control deployment of emails and security updates. Its single sign-on module features instant directory authentication and auto-detection and policy enforcement.

Avatier Identity Anywhere solution includes integrated audit controls to enforce policy compliance before role assignment. Admins can receive and approve users requests from their smartphones and tablets.

The solution is available on a per user per month subscription. Support is offered via phone, email and live chat.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

25 Reviews of Avatier Identity Anywhere

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(22)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 25 reviews

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January 2019

Coleen from Common Ground

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

January 2019

Password Management

Pros

Ease of use -- users are guided through enrolling and utilizing the features of unlocking account and password changes. Agent software quick and easy to install. Definitely a cost saver in regards to IT Support staffing.

Cons

The support for smaller organizations could be problematic. While responsive to software production issues, the required SQL database and IIS platform are typically not supported. We appreciated the support assistance we received for both (we do not have a DBA or website staff person), but it was made clear that it typically would have fallen under billable assistance as opposed to product support.

April 2019

Mark from Inspire Brands

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Avatier Privilege & Role Reconciliation

Overall with the ability to have single sign on was a major benefit for the Service Desk. Also the product allowed us to manage our remote field users by identifying those users that had not longed into the domain and allowed us to contact those user.

Pros

As as Service Desk Manager at the time our Service Desk organization utilized single sign on for all of our users throughout our organization. Along with a single point of management when assigning our users security. Our internal customers were also able to reset their own passwords from a single point. The report function was easy to use manage.

Cons

The product at the time did everything that we had need at the Service Desk.

April 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

Great Tool, Great Support

They have been great and very supportive. The Password Management tool works great and I look forward to more automation.

Pros

I love Password Management and how it helps us with incident avoidance. We are just getting set up on some automation for onboarding and offboarding and look forward to being more efficient.

Cons

The set up time , but this is mostly due to our own environment.

April 2019

Andrea from IEEE

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

Easy Access Management

Our end-users are able to easily request various types of access to servers, applications and network shares. This eliminates the need for the service desk team to assign access.

Pros

Provides end-users with the ability to request access to various systems and network shares.

Cons

We seem to have lost the ability to revoke access.

February 2019

Greg from Ventura Foods

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Great Product, Great Service

We have been using this product for year and it works great. Reduced our overall ticket load by empowering the end users.

Pros

Flexability to manage all accounts from one pane of glass and sync accounts

Cons

On checking account status, uses questions rather than current password.

April 2019

Lori from IEEE

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

HDI Conference Product Review

Used for password management.

Pros

Ease of use for what we need; ability to manage accounts.

Cons

Based on what I saw today, I did not see anything I disliked. Would like to be able to use this to integrate to our ITSM system (Cherwell)

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Set it and forget it

Pros

We setup this software 5 years ago and it just works. Our users can reset their own passwords quickly and easily!

Cons

I can't really think of anything that we don't like about Avatier Password Station.

April 2019

Benjamin from IEEE

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2019

Avatier Review

Pros

I enjoyed the ease of use and the navigation.

Cons

I have no complaints of using the software.

March 2019

michael from LITTLE CAESARS

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

soft-lockout question

support was awesome. Rep was great

Pros

super easy to use. has many options available

Cons

lots of hidden features. sometimes its hard to find what you are looking for

January 2019

Bharath from singtel

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

January 2019

User friendly on request submission.

Pros

Our tool is not friendly like other tools.

Cons

Avatier tool is not friendly like other tools, users are getting confused if we display all privileges at once.

April 2019

Joe from Webster Bank

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Lower call volume to service desk

I have used avatier as a third party support and currently use in new role. I make it a point to enroll and demo avatier to all of our new hires and have received great feedback once completed

Pros

We have many applications that the service desk receives calls on. Avatier lowers the volume for AD password resets. We have about 95% of licenses being used currently.

Cons

Trying to get end users to remember about the tool when not used often. Not the fault of he application but would like a good way to remind end users of ease of use and value

January 2019

Andy from AmerisourceBergen

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Avatier product review

Pros

The ability to configure the application

Cons

Sometimes it is not intuitive. The documentation assumes a certain level of knowledge on the tool-set. It is not easy to use if you are at a lower level.

March 2019

Marc from Fox

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Professional support

Pros

the support team is extremely knowledgeable with all of the support case that I have opened over the years.
they know exactly what the issue is when I open a case and there is never any guess work on their behalf

Cons

none. the product works and is very reliable.

March 2019

Adam from HBO

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Avatier is great!

Overall, this is a great product and saves your company and techs from doing a lot of extra leg work so they can focus on more important issues at hand.

Pros

Having the ability to unlock or reset your AD password from anywhere with an internet connection is such a valued asset in the IT industry

Cons

Only issue I've seen is if a user attempts to reset but misses some security questions, sometimes the web portal will trigger a reset even though it was not successfully performed by the end user. This in turn causes the end user to require manual assistance from on-site support

August 2018

jody from USC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support