About Ecomdash

Ecomdash is a cloud-based inventory management system that integrates standard inventory management features with order management and shipping management capabilities into one platform. It designed for small to midsized online retailers who sell through multiple channels.

Key features of the system include multi-warehouse dropship management, multi-warehouse inventory management, barcode scanning, barcode generation and more than 40 reports, including restock forecasting. Users can also tag products and organize them in the system by different categories and groups.

With Ecomdash, users can automatically sync inventory levels across all of their channels and customize their inventory rules for each channel. Ecomdash integrates with Amazon and eBay, a...


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Supported Operating System(s):

Web browser (OS agnostic)

99 Reviews of Ecomdash

Average User Ratings

Overall

3.85 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(41)

41

4 stars

(33)

33

3 stars

(7)

7

2 stars

(4)

4

1 stars

(14)

14

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 99 results

January 2019

Sander from Seattle Seed Company

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Highly capable with a learning curve

Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at mobile locations. No other software handles this for us like ecomdash can.

Pros

Ecomdash handles multi-channel inventory is a more comprehensive and flexible way than any other software we’ve tried.

Cons

The software is so capable that it also has a huge learning curve (we’ve been at it several years and still learn new things), and the interface isn’t very modern, nor is it mobile-friendly.

September 2020

Kyle from Ante up graphic supply

Company Size: 2-10 employees

Industry: Business Supplies and Equipment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best inventory software

Great experience

Pros

Syncs all our websites super easily. Great customer support.

Cons

They don’t always implement the things that people request.

Reasons for Switching to Ecomdash

At the time ecomdash was the only software that recognized Etsy skus. I’m glad we switched. The price. The customer service is fantastic.

Response from ecomdash

Replied September 2020

Hi Kyle, Thanks so much for sharing your feedback! Our team will be happy to hear you've had a great experience. Thanks again and we look forward to helping you grow your ecommerce business.

November 2020

David from Delta Molding LLC

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

2.0

November 2020

Cheap But Limited

Unfortunately, Ecomdash ripped me off with some custom development: One limitation with Ecomdash is that they don't have a print driver, and cannot print directly to a printer. Instead, you can download .pdf files, and then print them. Unfortunately, Ecomdash generates an 8.5" x 11" .pdf page size for everything, even product barcodes. This means that we can't print barcodes on our 3" x 1" barcode printers without cropping them first. Evidently, some of the newer Brother printers support automatic barcode cropping, but not so for our Zebra printers. We paid Ecomdash $1,000 to develop a 3" x 1" file size so that we can print barcode labels on our Zebra label printers, without any additional cropping. After nearly a year, Ecomdash still hasn't developed the 3" x 1" file size, and they won't refund our money either. All they've done is provide automatic barcode cropping instructions for Brother printers, but of course we don't have Brother printers, and barcode cropping is not supported on our Zebra printers; that's why we paid for a custom file size!!! After being ripped off for $1,000, I honestly can't recommend doing business with Ecomdash. I'll update this review if anything changes, but I'd look for a more honest company to work with.

Pros

Easy to use and implement. We use it primarily to sync inventory with our online sales channels. We operate many sales channels, and most other companies charge by the number of sales channels. Ecomdash has a flat fee which was more cost competitive for our needs.

Cons

It's slow and the features are limited; but you get what you pay for. We still have to use other systems, such as Shipstation, because we don't like the listing or shipping functions.

Reasons for Switching to Ecomdash

SkuVault was unable to sync with one of our sales channels.

Response from ecomdash

Replied December 2020

Hi David, Thank you for providing your feedback. We're glad to hear that our app was suitable for your business, however we're very sorry that you've had a frustrating experience regarding your custom development request. We appreciate you bringing this issue to our attention. Someone from our team will be contacting you soon to learn more about the issue and we'd love the opportunity to make things right if you give us another chance. Thanks, Ecomdash

December 2020

Peter from Fierce RC Solutions Inc.

Company Size: 1 employee

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Love it!

Wonderful

Pros

Syncing my two store fronts, inventory was a challenge to keep correct across the board. Now its on the money!

Cons

Nothing really, im not computer savvy and I been able to get it all going with some halp from support!

Reasons for Choosing Ecomdash

I drove both, I couldn't justify the extra cost of others.

Response from ecomdash

Replied December 2020

Hi Peter, Thanks so much for your positive feedback! We work hard to make it easier for customers like yourself to run their online store, so our team will be happy to hear you've had a great experience. We look forward to helping you continue to grow your ecommerce business. Thanks again, Ecomdash

August 2020

Stephen from Second Hand Hardware LLC

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Ecomdash for Inventory Managment

We used to spend hours looking for things because we just had too many items to try to keep track of without some sort of structure. We tried to do something on our own, but we had a huge problem with consistency. Ecomdash took all of the mystification out of inventory management. It's very straight forward and easy to understand.

Pros

I was really looking for inventory management software as I was having trouble keeping track of eBay inventory in three different warehouses. This software really fixed that problem for us. I'm also considering branching out to other channels soon and I'm convinced this is program will work well for that too.

Cons

The integration was difficult, but that was my fault. We had been using eBay's Custom Label field for item location. I realize now that I should have downloaded that data and cleared the field before I started. If I would have contacted Customer Service early on, I'm sure it would have been seamless transition. I don't expect to get good "Help Desk" service, but Ecomdash's customer service has been the best. Friendly, easy to understand, and technically adept.

Reasons for Choosing Ecomdash

I looked at several. I like simple but meaningful dashboard and inventory screens. It doesn't take a new employee very long to become an effective user and that's important to me. I'm 63 and after integration, I've had no problems using the program.

Response from ecomdash

Replied August 2020

Hi Stephen, Thanks so much for your positive feedback. Our team works hard to prioritize customer experience and satisfaction, so they'll be happy to hear your kind words. Thanks again and we look forward to helping you continue to grow your online business.