Documentation
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8About Linnworks
Linnworks by Linn Systems is a cloud-based order and inventory management solution designed for item-based businesses and retailers. It features deep shipping and order management capabilities along with standard inventory management functions. Users can also monitor their stock across all channels.
Unique to Linnworks is its open API, allowing users to customize the system’s features to suit their needs. The solution integrates with e-commerce sites, such as eBay, Amazon and Bigcommerce, in addition to shipping outfits such as UPS, FedEx, USPS and Royal Mail. With its bulk-listing tool, users can update product information across all channels without having to perform double entry. The solution also features support for users who are shipping goods to ...
12 Reviews of Linnworks
Average User Ratings
Overall
3.88 / 5 stars
Ease-of-use
3.5
Value for money
3.5
Customer support
4.0
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
February 2018
Klaas from Linnworks / Linn Systems Ltd
Verified Reviewer
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
March 2016
Ian from JMD Online Ltd
Industry: Retail
Time Used: Less than 2 years
Ease-of-use
4.5
Customer support
5.0
Functionality
4.5
March 2016
Great product a a great price. Just what you need.
Pros
Linnworks offers excellent multi channel stock control and order processing. In over 2 years of use we have not oversold a product over our 17 selling channels. Their customer support is very good and their prices are a fixed monthly amount which is great for accounting. e-commerce is not a 'One Size Fits All' type of business, but Linnworks is adaptable and customisable and fits in perfectly with the way that we want to do things
Cons
Some of the documentation does need updating, and a bit more input into their forums would be good.
August 2019
Amir from Fusion Technology Ltd.
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
August 2019
Good all round option
Overall an very good system especially when you take into account the cost of it compared to other systems. Does a lot but could still do thing better while providing important business task within the system.
Pros
- Has a lot of features that other systems may charge for - Has a chat systems for support - Can integrate with website and online marketplaces - Can integrate with many couriers - Can create Rules for dispatch and integrated invoices
Cons
- System looks a little old - Can sometimes not works as you need - Feel like some processes could be simplified - poor reporting and unable to link to accounts well or without paying more
Reasons for Switching to Linnworks
Cloud Commerce Pro was a poor system and they could not match anything they promised.
February 2018
Anonymous
Verified Reviewer
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
February 2018
It allowed us to sync our bigcommerce stock with our Amazon...
Pros
It did do what it said on the tin... But it wasn't the nicest UI to use and needed some attention to get your head around how it all worked. It seemed the best out of the bunch of stock management.. Still had it's problems..
Cons
Didn't always sync stock and the software crashed a fair bit. the UI was horrible to use at times.. It wasn't so bad once you worked out what does what... But for a new user it's pretty nasty!
December 2018
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2018
Great all around software but is lacking in a few key areas
Overall experience is OK and the application proves to be very capable. But is lacking in the documentation area. I find that its much easier to reach out to support to get the necessary information.
Pros
Generally easy to use. 24 hour support. A lot of value for the cost
Cons
Lacking in a few key areas and often find that you need to jump through hoops to accomplish a simple task.
