TradeGecko Software


 

TradeGecko is a cloud-based inventory management solution for small to midsize retailers, wholesalers and distributors. The system combines inventory management operations and online commerce.

TradeGecko features a B2B e-commerce portal that allows users to sell wholesale directly to retailers through customized storefronts. It also offers demand forecasting, customer relationship management (CRM), order fulfillment, accounting and sales reporting capabilities.

TradeGecko supports multi-channel sales and integrates with platforms such as Amazon, Shopify, Bigcommerce, Magento and WooCommerce. It also integrates with Xero and QuickBooks accounting solutions and supports multiple currencies and tax types.

Users can set reorder points per product and receive real-time updates to enable improved tracking and analysis. The solution provides customized reports with charts and graphs on inventory and sales trends. Users can add new customers or browse existing buyers and their order histories through a mobile app.

TradeGecko is available as a monthly subscription. Support is offered via knowledge base and videos.

 

TradeGecko - App store
 
  • TradeGecko - App store
    App store
  • TradeGecko - Intelligence
    Intelligence
  • TradeGecko - TradeGecko on iPad
    TradeGecko on iPad
  • TradeGecko - Sales reporting
    Sales reporting
  • TradeGecko - Sales order report
    Sales order report
  • TradeGecko - Variants
    Variants
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8

193 Reviews of TradeGecko

 

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Software Advice Reviews (15)
More Reviews (178)

Showing 1-15 of 15

Lou from Singlepoint
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Very basic software, terrible support not worth the price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Do your homework, other inventory management systems offer much better features and functionality for same or similar price.

Pros

Im honestly having trouble finding a pro. Its cloud based? Yes but most offer this anyway. It does have reasonable integration with Xero(limited sync options), but most offer the anyway.

Cons

The actual software is very basic compared to what else is out there on the market. For example, you can only create purchase orders and associated landed costs in a single currency. So if you're an importer, and you buy from suppliers in another currency, there is no option for different currencies(which is likely f you import goods) for landed costs i.e. GST, Duty etc. So this means there is an overly complex and manual process required. There is also no drop shipping. You cant go back and edit invoices once created. You can only delete and redo.
The support is literally THE WORST support I've encountered. Its basically email support with a cpl hrs of onboarding.
All this would be fine if the software was sold properly for the price, its just not worth it.


Review Source
 
 

Raymond from Juicesir
Specialty: Food & Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Very responsive customer support, and they track your usage to see how it can improve

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-customer support
-constant improvement
-see your usage and they upgrade it if they see it is useful

Cons

-price, maybe price is high for me because im in third world country. but it is helpful software
-customer support somehow don't know how to give specific answer but it helps

Review Source
 
 

Chris from CN FOODS
Specialty: Food & Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Has gone down hill

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Been using trade gecko for years and sticked with them as our business has gone strength to strength. However I feel they have really gone down hill. Before their support was great, now it feels like nothing is being done, all the time its users money but not them.

Pros

There are a lot of features. B2b portal is great. I dont think there are many softwares out there which do everything TG can do

Cons

A lot of things keep breaking and nothing is being fixed. Every time a new problem comes up, customer services just deny it until after about 5 or 6 emails you prove then they say their engineers have identified the problem and are looking into it. Although months later and still no update or no fix.

Right now the sales app is broken in terms of sync issue causing duplicate orders to be put on the system (a real admin nightmare when you have to double check each time to make sure you're not sending the same order again).

The import/export system is broken as if there are lots of people using it, it crashes and takes hours to upload a small file (critical if you are trying to load new products on the system or change pricelists).

The picture system was changed however it does not update the main pictures. Plus you have to double upload pictures a lot of time for them to appear on the sales app

The system often lags when creating/amending invoices when the server is loaded (you click save and after 1 minute it tries to discard your changes and start again, or just crashes).

The shopify connection crashes if you're inventory is too big (few hundred products +)

Review Source
 
 

Bruce from R&B services
Specialty: Transportation & Logistics
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

nice interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

nice interface. Very easy to use. I simply wanted to compare their service with another that I use and I think they may have the old one beat

Cons

with the inventory variants, there are no selection boxes. it makes it harder to edit multiple things at once.

Review Source
 
 

Mark from Crazy Shot Photography
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Seamless integration with Shopify and Awesome B2B functionalities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I been using Shopify for quite some time now and Shopify has limited functionality when it comes to managing stocks level and sometimes stocks may not be accurate. I was looking for an inventory that works well with Shopify and TradeGecko so far is the most stable. Also the B2B platform is a win win for us, I don't need to hire a web developer just to create our own site! This is superB! Clean design and simple looks and feel.

Cons

Hoping to support Dropshipping soon on future plans and also !This make the platform perfect! So far the system is good!

Review Source
 
 

MDH from next engineering
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to setup and to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Price is well above any average

Pros

acts as inventory system and sales recording tool, available to access from any where including iOS version

Cons

We were attracted to the software as it promised images for every product, however the image is only a thumbnail that can not be enlarged for either Quotations or inventory list, and that could have been a very good advantage

 
 

Tyler from FCTRY
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Useless

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You are better off getting quickbooks.

Pros

Tradegecko has a very pretty interface but lacks any robustness whatsoever. It's easy to navigate. Really friendly customer service.

Cons

Reporting is god awful! It's as if no one at the company had ever worked in sales before. What Sales Manager runs reports on when orders were taken in but not when it ships? You can't run a report by ship dates! There is an API limit which makes the whole inventory aspect of TG useless when it interacts with our warehouses' software. We can't rely on the Inventory in TG at all. We even offered to pay more money to get our API increased. They couldn't do it. I have to use multiple screens to process orders. The reporting is one of the biggest pieces of garbage with TG. I absolutely hate this program and find myself yelling at the computer because it is so bad. Too many horrible aspects to TG to mention in one review. Don't do it! Don't buy it.

 
 

Kristof from Prodeals
Specialty: Automotive
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Basic plan

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

- Add additional languages: dutch / french / german
- Make own translations / rename possible (example: products and variants being able to change/rename or translate to own choice)
- Tradegecko support: receive an email confirmation when opening a new ticket or replying in a ticket. Only replies by tradegecko are email notified. I, for example, open the same ticket 3 times in a row as it disappeared after a couple of minutes with any feedback = it appears that the support team moved the ticket for further investigation and there for it was disappearing in my account (MY ACTIVITIES)

Pros

Fast and reliable website / webportal = cloud based
Ipad app
Intelligence functions
Magento connection
Had a problem with the Magento stock status, took a while to explain, understand and proceed but an adjustment by the tech team saved us = so big ups for standing open for malfunctions/adjustments!

Cons

- Limited magento connection: not fully supported (tax class / discounts / excl tax price / visibility setting / categories)
- 3PL Exporter: sales invoices = 5 templates available but not 1 of them contains all data. For European law we need to extract a monthly overview of all the invoices included company name/company number / total price/tax price / tax class. In order te get this data I need to export basic and quickbooks template and then mix 2 complex CSV files... Would be an improvement to provide an template that contains all data of provide custom template on request.
- branding & identity: limited invoice text = Terms and Conditions?
- branding & identity: there is no preview function to see the different Document Specific Settings when making an adjustment
- inventory products: import new products = not able to include the re-order points (CSV) = manually editing afterwards
- inventory products: update existing products = not able to change the re-order points in bulk (CSV)
- inventory products: bulk actions = there is no publish to magento feature (publish to underlaying variants)
- inventory variants: there are no selection boxes at the left (like with the products) = not possible to bulk edit variants / publish to magento / publish to B2B
- B2B eCommerce Platform not available for the basic plan, why does it show up in the menu left and in the product edit/bulk edit screens?

 
 

Jeremy from ITC AQUATICS
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Trade Gecko is simply the best solution we have found

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Have been really happy with the change to Trade Gecko, like the fact that thy are devloping new features fast and integrating with other web platfoms.

Pros

Ease of use, clarity, support, flexibility, integration with multiple channels good value for features

Cons

Data coherence when dealing with 3rd parties. We have had sync problems with quickbooks but in the end they were sorted.

 
 

Kevin from Office Heaven Pty ltd
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Love Trade Gecko - the simplest and best system there is

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love this product and for what it costs its well worth it. Has helped streamline our business enoromously

Pros

Very intuitive, easy to use, simple to understand and integrates easily with Xero etc. Has streamlined all our processes

Cons

Some issues with importing large quantities of data- have to break it down rather than being able to do one large import

 
 

Ashley from Eighty Eight Store
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

All round great sorftware

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use and very nice clean UI. Multi currency options with Sales for Amazon channels is great.

Cons

Sometimes slow to load pages and shipping options could be better with tracking options and order notes.

 
 

Aaron from Vidaspace
Specialty: Construction & Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Underneath some things need some work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If only developments requested were able to be made available quicker!

Pros

Easy to use, replacement for Unleashed for less. Manage orders from quotes right to packed/shipped easily and most features combine with Xero really well

Cons

On the front they market as perfect replacement for unleashed, underneath there are some features that just need some tweaks to make. Particularly the stock management and stock control

 
 

Jennipha from Skin Elegance International LLC
Specialty: Consumer Goods

October 2015

October 2015

The Trade Gecko Inventory System and B2B ordering are great

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software systems are easy to use. They make keeping track of inventory easy. I find the software easy to use as a person new to retail and wholesale sales. The B2B system works really well and our clients find it easy to use. The customer service is excellent. I have found the staff to be very helpful and respond promptly when a problem is raised. I also like the way the software is constantly improving as Trade Gecko listens to the needs of their customers and finds workable solutions to add to the software. The fact that it was started by New Zealanders also is brilliant given we are 'Kiwis' too :)

Likes Least

I have nothing negative to say about the product and vendor.

Recommendations

Trade Gecko inventory software and B2B online ordering software are a perfect solution for those looking for an efficient and easy use systems that make those aspects of running a business stress free and easy. It is easy to understand for those new to these aspects of running a business.

  Response: Alicia, TradeGecko Pte. Ltd.

Date: October 2015

October 2015

 

Dear Jenni,

Thanks for the awesome review! Glad to you know that you love TradeGecko, and we truly appreciate the support!

 
 

Tracey from Skin Elegance Intl LLC
Specialty: Consumer Goods

October 2015

October 2015

Great system

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using TradeGecko for almost a year now. I love that it was relatively easy to populate, and that there's always great support from the team, the few times I've needed it (and they are keen to listen to suggestions for ongoing development) - but I really love that my wholesale customers can order B2B from the site, and my WooCommerce store links into it too - so both my wholesale and retail customers are easily managed.

Likes Least

This is a relatively new program, so there are sometimes things that are not quite as I want them yet (e.g. a certain report isn't available yet) but the team are willing to listen to suggestions and send them through to the development team for inclusion in the (hopefully not too distant) future.

Recommendations

Check that you can get good, fast support when needed. When we were setting up, TG team members skyped us for truly personal service!

  Response: Alicia, TradeGecko Pte. Ltd.

Date: October 2015

October 2015

 

Dear Tracey,

Thanks for the awesome review! We are delighted that our B2B eCommerce Portal has come in handy. We are looking to buff up on our reporting and analytics so you'll definitely see them in the near future! Appreciate the support and have a great day!

 
 

Simon from Spartan Precision Equipment Ltd
Specialty: Manufacturing

September 2015

September 2015

a fresh approach to manufacturing and trading, without the baggage

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The TG team have created enough smart features and functionality to enable most startups to scale without drama. Our business has grown 10 fold in under a year and TG is at the core of our business.

Likes Least

the growing wish list of fixes and features, most of which I don't need, but if I need a feature I doubt it will get implemented soon

Recommendations

check out the feature list and then the site forums for each product on your checklist to see if your key needs are working satisfactorily for the community

  Response: Alicia, TradeGecko Pte. Ltd.

Date: October 2015

October 2015

 

Dear Simon,

Thanks for the great review! We are glad to know that TradeGecko has helped your business to grow. We are always looking to improve the feedback loop and will be sure to look into your suggestions. Have a great day

 
 
 
Showing 1-20 of 178

Jason from Simpleray
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Currently experiencing

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I haven’t dove that deep into it but it’s way better then a spreadsheet

Pros

Everything is there. It’s a one stop shop! Customer support is amazing!

Cons

The way they word things on the site is a little confusing

Review Source: Capterra
 


September 2018

September 2018

Frequent Updates and Extremely User Friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

TradeGecko has really helped us crack down on lost inventory, keeping special pricing accurate, and making sure that we're getting paid for the inventory being shipped out. This is exactly what we needed and we're very happy with the product and service!

Pros

The clean look of this program isn't just for looks, it's incredibly user friendly and intuitive. One of the biggest pros though is that they are continually updating the program and improving the use and functionality of the software. They're also very easy to communicate with and give feedback to if you can possibly think of an additional feature. We use this program in a slightly less traditional way and their team has been great about making sure it fits our needs in the way we use it.

Cons

We've used this software since "the beginning" unfortunately that meant that when they got a little bigger, we did see a significant price increase. That being said, though the pricing is a little high, it is still worth it for our use. Occasionally there are some small bugs but they usually get squashed quickly since they update so frequently.

Review Source: Capterra
 


September 2018

September 2018

Tradegecko from the perspective of an apparel company user

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This inventory management tool has a lot of bells and whistles.

Cons

We did not like the lack of back end administrative access - we had to escalate both small and large issues by help desk ticket, where a lot of the simpler issues should have been manageable from the user end.

Review Source: Capterra
 

Hendy Ono from Axis Petrochem Pte. Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use. Data can be seen on mobile app.

Cons

Sometimes the format can change without notice. Reports are lacking such as inventory movement report. Shipment date cannot be post or pre dated when creating the shipments which is usually before the actual shipment date. Exchange Rates are not shown on Tax Invoice for GST reporting purposes when base currency is in foreign currency.

Review Source: Capterra
 

Chris from Vulcano Tiles
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Trade Gecko - Way to go!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

very user friendly. Allows the business to operate without having to spend hours trying to use the system.
Ease of use for our customers.

Pros

Very easy to use. not over complicated.

Cons

Could provide more detailed reports - not the end of the world.

Review Source: Capterra
 

Cynthia from E Commerce Store
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Don't Bother

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a new customer I would think you would respond to initial request of support during the trial phase. That should be when you have your "best face on" trying to win new business. Nope. When their API call slowed my fast performing site from 1.2 seconds load time to over 10...and multiple emails to them. NOT ONE WORD of response. There are other options so if you are reading this thinking of trying them. Just keep going. Don't waste your time, we CEO's have better things to do than waste time on people who are clearly very defunct.

Pros

Barcode scanning, but it didn't actually work since you can't actually link barcodes to your Woocommerce interface so what is the point?

Cons

TOTAL LACK OF CUSTOMER SUPPORT. DON'T WASTE YOUR TIME EVEN TRYING THEM. KEEP MOVING. TAKE MY WORD FOR IT.

Review Source: Capterra
 

Kunal from Maruti Suzuki India Limited
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Cheaper but an accurate system for inventory management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integrated with Xero and support multiple warehouses. A user-friendly tool to keep track of your inventory. A cloud-based application which integrates with QuickBooks. Provides useful reports. Multiple price lists are supported. Great Customer service. The flexible process of payments. You can even link your firm to an e-commerce website. You can track the shipping and manage suppliers. You get a lot of features offered by other similar application, at a lesser cost.

Cons

Technical glitches encountered while you use the application and the system takes a lot of time to load. Sending invoices is time-consuming. Absence of the print feature. Limitation in statistics. Inventory management requires more advancements and organization. More customization required in reports.

Review Source: GetApp
 

Tristan from The Carter Vaporium Matawan

July 2018

July 2018

As a wholesaler, this software makes everything easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

-A more organized experience for myself and my customers.
-Great customer service.
-An awesome on the web experience.
-Quick and precise stock control.

Pros

For the consumer and the seller, this software simplified the buying and selling process. The software kept all the products organized and sent out all my invoices on time. The way it was able to keep track of my stock as it was received and shipped out was extremely helpful due to the speed and precision. Where free programs would take a million steps just to complete a sale and track stock, Trade Gecko would do it all in one go.

Cons

The software was a tiny bit sluggish at times when I needed it to function quickly. That is the drawback for any product that must be used over an internet connection though.

Review Source: Capterra
 

thomas from auto clean

June 2018

June 2018

been using this for almost 3 years now, not a single issue

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

app use is very easy and desktop view is a breeze, i use it every single day. We use it for 21 locations that our customer uses everyday as well.

Cons

wish i could see the customer viewer as well, sometimes the customers tell me they are seeing something different then i am

Review Source: Capterra
 

Xinyun from The Golden Concepts

June 2018

June 2018

Great inventory management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accurate inventory level, reduced out-of-stock situation, better sales analysis

Pros

TradeGecko is really user friendly and straightforward, but the best part is that they are constantly trying to improve and provide new features and integrations that are useful. Customer support is knowledgable and usually able to resolve any issues I face.

Cons

The mobile app isn't as user friendly as its desktop version and currently there isn't an Android version of the app.

Review Source: Capterra
 

James from Horserail

May 2018

May 2018

Moved from the blocky and frustrating Unleashed to the smooth and feature laden TradeGecko

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Just felt like a breath of fresh air in the inventory management world where programs often feel clunky and bogged down in old forms and reports.

Pros

How responsive it is, easy to use, clear and easy to read, flexible but above all the customer support has been some of the best I've ever experienced in business in general let alone from the software industry where customer service is often treated as optional.

Cons

Some of the reporting functions are still being developed....but due to there aforementioned customer service we know the desired reports are in the pipeline!

Review Source: Capterra
 


May 2018

May 2018

easy use, fast service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allows our teams in different locations to work seamlessly. As an owner of the company, we could supervise the orders, invoices and payment anywhere anytime.

Pros

The software is cloud-base, easy use and very powerful. It has different package to serve your needs. It is a good tool for wholesale business.

Cons

The software has limited mobile functions, especially in its intelligent functions, it has limited search criteria.

Review Source: Capterra
 

Chuong from USA VAPE DISTRIBUTION
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

We've recently switched over to tradegecko, it has its ups and downs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It gets the job done, but the customer service is not that good.

Pros

I like that it keeps our inventory clear and precise, I can look and see exactly how many products I have and how many I would need to order to keep my warehouse stalked.

Cons

I do not like the payment system. There is no way to see when payment is made on the invoices unless clicking on each individual one, there are two columns, one that's created date, and one that's the last updated date, whether it's just payment or shipping or just from clicking on it.

Review Source: Capterra
 

Joanne from Wooden Horse Homewares

April 2018

April 2018

It has taken months to get to know TradeGecko and I wouldn't be without it now.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

That I can contain all my inventory, customer base, selling tools and reporting in one program and also integrate into Xero accounting. The software has excellent functions and features and does everything I need it to. The TradeGecko team have implemented new functions and made improvements that have really made a difference.

Cons

The cost. It is a high cost to pay per month for software.
It has taken a long time to get to know the product and therefore utilise the features.

Review Source: Capterra
 


April 2018

April 2018

Great Inventory Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory management.

Pros

Literally the only software that we have ever used that can connect multiple selling channels and successfully sync inventory.

Cons

Somewhat challenging to add products and variants. Takes quite a bit of time to learn and to get used to.

Review Source: Capterra
 

David from Toys

February 2018

February 2018

Illegal Practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Considering their enormous price hike it's not Work taking about anything that is a Pro. Stick to your contract and don't rip people off.

Cons

I have been with Trade Gecko for two years and everything is swell, but yesterday we got a bill, when we were paying monrey - a mind boggling 175% increase without notice. What is stopping them increasing it per month.

Very dangerous platform.

Review Source: Capterra
 


February 2018

February 2018

Cloud Inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

An integrated system; inventory to accounting

Pros

This is a useful system to manage inventory items in the cloud. It integrates well with Xero, our accounting platform.

Cons

Some of the processes are clunky and burdensome; many reports don't work as well as they could and provide useless information

Review Source: Capterra
 

Gerhard from LumNZ Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Sales department is great. Support is terrible. No integration partners in New Zealand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wasted my money

Cons

Support is non existent. If you cannot handle the software integration. Stay well clear unless you have a integrator that has experience and is knowledgeable around trade gecko.

Review Source: Capterra
 

Laura from ASC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

This software allows me to keep track of our inventory.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can quickly create quotes which customers appreciate.

Pros

This software is easy to use and allows me to quickly put together quotes for customers. We can also keep track of our inventory.

Review Source: Capterra
 

Ashley from All Fire Affiliates

June 2017

June 2017

Somehow it keeps getting better!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

TradeGecko is constantly adding updates and new features making it fit existing needs and adding features that answer needs we didn't know we had! Very easy to learn, use, and teach to others. Favorite features include ability to add pack sizes, categorize and move variants, and just the over all ease of use. Not to mention, the aesthetics of the software are excellent.

Cons

I really have no serious qualms with the TradeGecko software. The only slight "con" I can think of is the rounding on Purchase Orders. While working on a purchase order fractions of a penny are acceptable (happens often when working with packs), however, when the purchase order is saved, the rounding changes the order total. Not a huge issue, but the actual purchase price doesn't always match the total Purchase Order price once saved.

Review Source: Capterra
 
 
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