About Arborgold

Arborgold is a cloud-based business management solution that enables landscaping companies to manage business operations such as proposals, sales, service scheduling, marketing and customer communication. The solution focuses on complete business management starting from drafting proposals to invoicing and payments.

Arborgold features complete job management, which enables users to manage appointments, schedule jobs and communicate with field staff. The intelligent routing functionality of the solution automatically routes the field service staff using the best possible routes, which they can view with the help of the mobile application.

The marketing management functionality of the solution allows users to automate multiple marketing functions such a...


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Supported Operating System(s):

Web browser (OS agnostic)

52 Reviews of Arborgold

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(9)

9

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 52 results

November 2018

Pete from P.C.Hoag & Co.,Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Arborgold Rocks!

A complete picture of my operation. The 'costing' system is awesome. If you know your breakeven point the costing system will show you instantly where you are financially.

Pros

1) Easy to use 2) Incredibly functional 3) Excellent Communication capabilities from the phone center to the invoicing. 4) Excellent customer support

Cons

Some things that should be part of the system are not getting updated. In particular I have been asking for a link on Mobile Crew to the Maintenance file so that Un billlable hours can be applied to equipment or any other item when the crew is not working.

October 2019

W Curby from Cubry's Lawn & Garden

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Arborgold

The customer service is exceptional. They are all very helpful, just what you want in a software company. If you've ever had a bad experience with a software company, you know what I'm talking about!

Pros

The ability to use multi-day projects. The SCM is great, and this really helps with our inventory counts. The job costing is amazing.

Cons

We have a love/hate with the amount of updates, and new uses that they release. They seem to upgrade the program every couple of months.

Reasons for Choosing Arborgold

After speaking with Donna, and the Customer Service people, we were sold on the product.

November 2017

Nancy from North-Eastern Tree Service, Inc

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

November 2017

Way too slow to be productive...

It's a very expensive software, maybe for a small tree or landscape company it would work but for us not cost effective.

Pros

ArborGold has a lot of capability and features. It's Industry specific so if your'e an Arborist, it has wonderful insight into your business and trade.

Cons

Its platform is access and it runs very slow. When generating reports especially, go get a coffee, do your nails and get lunch because it is a dog. I use Quickbooks too and got spoiled with there split second results. Also, customer service is great when you're buying the product and often absent when you own it. Then any custom reports you need is an upcharge. We switched back to QB...

August 2019

Laura from PPM Tree Service & Arbor Care, LLC

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Changed our business!

AMAZING!

Pros

This product has changed the way we do business. It's helped us create a more professional look to our proposals, provides real-time information at the fingertips of the employees as they need it and is overall a very impressive software!

Cons

Not much, I would have liked for it to allow me to do my AP through it as well since I'm moving away from Quickbooks.

Reasons for Choosing Arborgold

It's more custom to our business and allowed us to customize our look.

October 2019

Josh from Oak Bros Tree Care & Removal LLC

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Positive

Very good. We are happy with this service.

Pros

Very professional and nice to show our clients a quality product.

Cons

Takes a while to understand how to utilize this software to fullest potential. Kind of expensive

Reasons for Choosing Arborgold

Referrals from other friends in the industry