About QuickBooks Online

QuickBooks Online is a web-based accounting solution that caters to individual accountants and small businesses. The solution helps with bank reconciliation, tracking expenses, drafting invoices and monitoring financial reports, among others.

QuickBooks Online enables users to download and reconcile credit card transactions. The solution also allows businesses to organize weekly timesheets and track bank deposits. Users can take photos of bills and submit them as expense proofs or share with the concerned stakeholders.

QuickBooks solution offers customizable templates that can be branded with the business logo and desired field to generate invoices, bills and reports. The solution also helps to generate various financial reports such as profit and los...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4,197 Reviews of QuickBooks Online

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(2,157)

2,157

4 stars

(1,346)

1,346

3 stars

(452)

452

2 stars

(123)

123

1 stars

(119)

119

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 4197 results

October 2020

Tosif from ATCO CARRIER INC

Verified Reviewer

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2020

QUICKBOOKS for INVOICING

Overall quickbooks is a good tool for small business to track expenses, invoice customers and track the invoices received. You can even email and customize invoices right from the software.

Pros

Quicksbooks is a great software for the small busineess. It allows for invoicing customers in an easy way. If you are out of the limit for the invoices, you can make a small purchase and make it online and can access it from anywhere and everywhere from the tablet, pc or phone. It is a real easy way for tracking the invoices and marking them paid with accounts receivable. It also allows for digital time card where you can record the employees time of in and out. Great software and easy to learn.

Cons

The things you want to consider improving the software is it should give easy ways for tracking the accounts paid and invoices paid by the customer. Everything else looks pretty decent.

Reasons for Choosing QuickBooks Online

Quickbooks is easy to use than any other software. As it can be use with or without internet. For invoices online you need internet to access your files and folders. With quickbooks you can backup your data and use it anywhere from any device like phone, tablet and pc.

February 2021

Joshua from Lake City Inspections LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

February 2021

It's The Standard, But Not Because It's The Best

Overall, we still use it because it's the best option for our accountant and it integrates well with our business management software. However, if another stable option presented itself with a similar feature set but providing a better client experience I would absolutely consider moving to another product.

Pros

The biggest pro of Quickbooks is that your accountant is going to be very familiar with it. The second biggest pro is that it's probably going to be integrated with whatever software you use to manage your business.

Cons

The software can be quite "buggy" at times, adjusting options randomly with no explanation. Not only this, but it can be difficult to get certain features to even work. For example, the T-Sheets integrations never exported our employee information over, which defeated the purpose of using T-Sheets versus another time tracker. Neither the Quickbooks nor T-Sheets customer support could ever find out why this was not working. On the subject of Quickbooks customer support, they don't seem to be very well educated in the software itself. The times I've had to contact them, they were not very helpful and didn't seem to have any more knowledge of the product than I had.

Reasons for Choosing QuickBooks Online

It's still the standard option for accountants and integrates with everything we need.

Reasons for Switching to QuickBooks Online

Needed a more extensive feature set and something an accountant could access remotely

June 2019

Jimmy from Mastronardi

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

June 2019

I'm happily married to QuickBooks

I think the future is digital and it's time that we all dropped our fear and start keeping our records online. It’s very possible that your hard disk could crash but Quickbooks will still be there storing your records. I recommend Quick books to small and medium-sized companies.

Pros

Before I began using QuickBooks, my biggest fear was that we were going to entrust a cloud with our money. Personally, I was hesitant for a long time and so was my company. But after that, we decided to take a leap of faith and use QuickBooks. We’ve been happily married to this software ever after. So here is why I like QuickBooks It’s invoicing feature is amazing. The feature automatically invoices our customers and brilliantly matches the invoices to the customers. Quickbooks takes payments, bills and compiles reports for everything And while Quickbooks is doing this, everyone on the accounting team accesses it with ease.

Cons

Quickbooks crashes a lot and limits access to a few number of people. That's why I don't recommend it to big firms.

Response from Intuit

Replied July 2019

Hi Jimmy. We're so glad you decided to give QuickBooks a chance. It's wonderful to hear you're enjoying it for your business needs. Storing data on cloud storage can be daunting which is why security is our top priority. More information on how we protect your data can be found here: https://security.intuit.com/index.php The great part of our online product is the variety of subscriptions offered that can be used by different sized companies. We recently introduced a new level called QuickBooks Online Advanced (https://quickbooks.intuit.com/blog/whats-new/quickbooks-online-advanced-growing-with-and-for-our-customers/) which allows up to 25 users and has new features to help run a larger company. Thank you for taking the time to write a review and welcome to the QuickBooks family! Jen, The QuickBooks Team

January 2021

Brian from First Baptist Church of Carl Junction

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2021

Quickbooks Online Review

Pros

Quickbooks Online is very easy to use and at an affordable price point for many small and non-profit businesses. Since it is cloud-based, I can access it from any computer, at home or the office. It is sleek and easy to find what I'm looking.

Cons

Since it is a cloud-based software, it is dependent on a reliable internet connection. It is also missing some reporting features compared to the full desktop version of quickbooks.

Reasons for Choosing QuickBooks Online

We were already using quickbooks so it was easy to import information.

November 2020

Stacey from Hill Accounting Solutions LLC

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

QuickBooks Online is the way to go!

Great. I personally do not want to and try not to take on any new clients unless they are already using or are at least willing to use Online QuickBooks.

Pros

Easy to use. Love that it is cloud-based and can login from anywhere. I love that myself and my team can all be working in the same company file at the same time from wherever we are. Also my favorite feature which probably saves hours of time per month is the bank feed feature.

Cons

QuickBooks online features are always trying to be smart which if you are not careful can be matched and entered incorrectly resulting in reporting that is not exactly correct. However as long as you are careful and understand what the software is doing then you can save tons of time.

Reasons for Switching to QuickBooks Online

The fact that myself and my employees all work remotely and the fact that the online feature allows my clients to also have access, which makes my work more transparent to them.