About Arlo

Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom reporting, payments and invoicing.

Users can keep client records updated within Arlo’s customer relationship management (CRM) module. Courses and events are managed within the Arlo platform and online registration can be configured with customisable registration forms.

Course and event information entered or altered on the Arlo platform is displayed on user websites through Arlo’s website integration. Arlo integrates with other software to further extend the solution’s functionality. 

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Supported Operating System(s):

Web browser (OS agnostic)

102 Reviews of Arlo

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(76)

76

4 stars

(25)

25

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 102 results

August 2019

Vivian from maxx solar academy

Company Size: 2-10 employees

Industry: Renewables & Environment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Great value for money & a versatile tool

Arlo really makes our life easier, we use it to manage all our paid training courses and also track attendance of participants of other events. Arlo is quite easy to understand, it doesn't take long to explain it to new staff members and has intuitive handling. The articles on the support page are great, I find it very easy to follow the instructions and discover new features of the software. Their customer service is also great, the support team is very quick and so far could solve all our problems.

Pros

I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS.

Cons

For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares.

September 2019

Allison from Great Lakes Seminars

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Arlo Review

Our office loves it and our presenters enjoy the ability to see what their courses look like leading up to the event date. Arlo has become the staple and all encompassing resource for our course management.

Pros

One of the biggest positives when it comes to the Arlo software is the automated features. Our office used to spend a lot of extra time communicating small details and follow through just to make sure information was shared with our registrants at the proper moments. Thankfully with things like a wait list with a programmed process we do not have to keep track of those details manually.

Cons

Perhaps it's just a beginning phase, and not even a negative "least" explanation but my least favorite aspect about Arlo is in regards to all of the features we have yet to utilize and set up. It provides excitement but when the start up is in the process and even a few months later, we are still constantly figure out new (awesome) things to implement.

Reasons for Choosing Arlo

My boss was the one that did the research and made the decision.

Response from Arlo

Replied December 2019

Thanks for the fantastic review, Allie! It's great to hear that Arlo's automated features save your team so much time and that your presenters enjoy the ability to view their upcoming courses via the mobile app. Do reach out if there is anything we can do to help.

July 2019

Fiona from IRHACE

Company Size: 2-10 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Seamless integration

Pros

Arlo is intuitive and user-friendly. I have no hesitation in recommending this product having spent almost two years enjoying this system. The support that Arlo provides is second to none.

Cons

I have no gripes, therefore unable to think of anything that I liked least about the software.

Response from Arlo

Replied August 2019

Thank you Fiona - We really appreciate the review and it's a pleasure having you onboard! Our team work hard to make Arlo as intuitive and user-friendly as possible. It, therefore, means a lot to hear our work makes a difference to you. Please reach out if there is anything else we can do.

December 2018

Lesley from Swea

Company Size: 2-10 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2018

Unpleasant

Pros

Not much.

Cons

They suddenly increase the pricing astronomically.

Response from Arlo

Replied August 2019

We pride ourselves on offering a fully-featured training management system for a fair price. Sorry to hear you weren't getting value from Arlo. All the best.

September 2019

Bentley from Advantage Caribbean Institute

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Arlo Event Management Software

Daily administration of our training sessions. We can add and remove instructors from sessions base on availability or "Best Suited" for a course. Transfer students from one class to another and be able to track such movement.

Pros

The ease with which all employees started to use the software with minimum distraction or inability to find features. I believe that from the time I started using this software, my productivity and daily time management of classes, students and my resources have significantly been improved. I also like the features that are from time to time implemented, but you are always given the chance to review these changes before they are implemented. Most important for me, the quick turn around from Customer Support Team in resolving any issues (very few) that pop up once in a while.

Cons

There are absolutely nothing I can put here to say I don't like.