Looop Software

4.91 / 5 (53) FrontRunners®

About Looop


Looop is a cloud-based learning platform that enables businesses to deliver targeted employee training.

Users can create and share content, generate performance reports and customize resources for learners depending on their roles and responsibilities.

The built-in web-based content editor enables users to drag and drop text, images, videos, links and more into training content. The content can then be published and shared at any time, and users can provide real-time feedback through the system.

Users can send out training information to groups or individuals via email or push notifications.

Feedback can be collected via comments to see what is or isn’t working. Performance reports can be generated for groups as well as individuals or pieces of content.

With the help of Looop, organizations can connect with their teams by scheduling meetings and managing face-to-face events. The system features automated meeting invitations and RSVP tracking.



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Supported Operating System(s):

Web browser (OS agnostic)

53 Reviews of Looop

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(48)

4 stars

(5)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 53 reviews

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December 2017

Adam from ASOS

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Our ASOSers want answers to their questions instantly and Looop helps us help them do that!

Pros

As a fast-paced, dynamic and customer centric business, it's important to us that the tools we use for our people reflect ASOS, luckily for us Looop does exactly that, which is why it's been our flagship learning platform for the last two years. In my experience I've never encountered a product that is so in tune with today's learner and I'm continually impressed with Looop's desire to be completely different from anything on the market. A recent survey showed us that our people want content at the point of need and available where ever they are (mobile, desk etc.). Looop delivers this for us in style through its slick UX and mobile first design. Our people feel comfortable using it because it feels familiar like a website they would use in their day to day live, it's frictionless and easy to use - not like some stuffy LMS that makes it hard for people to find and access anything. Another plus point for Looop and one that shouldn't be underestimated is how on brand we can make it look and for a fashion brand, this is crucial. Once again with the slick looking interface, flexible customisations and visually enticing layout, Looop looks the business (our business!).

Cons

The events section needs to improve before we start to use it more frequently- however I know further advancements are in the pipeline.

November 2017

Amanda from Bibendum PLB Group

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

Looks great, easy to use, support is fantastic

We're using Looop as part of our blended approach to training - upskilling both our colleagues and our customers with bespoke online and in-person learning experiences. It's important to us that we create solutions that reflect the needs of every learner group. The ease of creating content means that we aren't restrained by a one size fits all model. Every customer or department can have content tailored to their needs. The way Looop is structured means learners can access the resources they need when they need them. This helps us to prep people before workshops and to provide valuable resources afterwards to cement learning and provide immediate answers back in the workplace. We can continue to support learning in a way that we have not been able to do before.

Pros

The support and guidance from Looop has been fantastic. Their approach and techniques for writing simple and genuinely learner-focused content have been inspirational. Looop have guided us on a journey taking material and experience from face to face training to create simple yet effective content that works brilliantly online. The platform is really straightforward and easy to use so once you have content written and images/vids made you can have it uploaded for users to access in no time at all.

Our audience are mostly accessing learning on the go so the app was a really important feature for us. It looks smart and is easy to use.

October 2016

Thomas from Sanoma

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

Best method for us to distribute our online learning to employees

About one year ago our company was using more than 5 different learning platforms to distribute trainings to the 6500+ employees. My task was to simplify this and find a platform flexible enough for us to use for all our online learning needs. I did a long audit of many different platforms available. I ended up shortlisting 3 platforms which were all equally good except Looop was better. We ended up selecting Looop because they understand where the future of learning is going, great value for money and the team is great to work with. Nice guys and working really hard to make it happen. We have now shut all our other learning platforms down and are focusing all our energy to integrate the trainings into Looop. These trainings include; Digital capabilities, Management trainings, Sales trainings, Compliance elearnings, Performance management, Customer service onboarding... the list goes on. Our employee's really like the way it works as it's easy. So far so good one year down the road. We're looking forward to seeing how they develop!

Pros

Easy to use
Future potential
Analytics
Simple design

Cons

Search

January 2017

Rowena from MyKindaFuture

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

This Is Learning Technology That Really Delivers

We've been working with Looop for more than a year and our clients love it! We service some large companies with our training and expertise and Looop has given us the perfect digital learning experience to do this successfully. The team at Looop have helped us to understand what great resources should look like and that's helped us gain incredible levels of engagement. The mobile app experience 'wows' our learners and is easily the best mobile learning app I've seen. The fact that we can now create digital learning in a few minutes and get it out to learners immediately means that we have been addressing learning needs in real-time without the need for lengthy design or the need for classroom training. I can't recommend Looop enough as it has changed the game for us and our clients.

Pros

It's elegant, intuitive and very easy to use.
Our learners love it and ask for more.
The Looop team are amazing to deal with. They really get learning and what works in terms of digital resources.

Cons

Nothing. We've submitted ideas for improvement to the platform and the team at Looop always listen and accommodate our suggestions.
They are also advancing the platform to improve engagement and usability so we know it's all in hand.

June 2019

Eva from Cast UK

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Super user friendly software that transferred how I do L&D

It helped me to make onboarding a truly blended-learning experience. It has helped to establish and keep best practices alive. It saves me a lot of time, so the classroom sessions become very tailored and activity-based.

Pros

Looop has absolutely transformed the way I run the L&D Department at my company. It is extremely user-friendly and quick.

There no HTML coding knowledge needed to create resources basically works like a word document. It really helped me to solve the issues with spending too much time in the classroom delivering content and for people forgetting what they have learned.

By being able to recall every resource at the point of need it is a lot easier to establish and keep alive best practices in the business. It has also saved me a lot of time, so I can spend the face-to-face sessions on actually embedding learning through activities and also on performance coaching conversations. This has made a massive difference in terms of the support I can provide for the business.

The analytics function helps me to stay focused on real issues, the search function is basically an automated and continuous learning needs analysis.

Cons

I couldn't list any dislikes. I find it that it was the perfect technological tool to solve the issues I was having with L&D.

June 2019

Jeremy from Morgan Philips Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

You wont find a better performance support platform

Pros

Are you looking for a platform that sits where your learners are? Then look no further! Looop is a contemporary performance platform that allows learners to access great support resources when they need it. The mobile app is great for those who don’t always have access to a desk top while analytics and creating content is a breeze. The functionality is slick and the customer service is the best I've had from a vendor. Engagement issues are a thing of the past. The best bit? - the price!

Cons

I would be splitting hairs to find something negative to say. Some may find the editing tool quite basic and sometimes a bit glitchy. But it is more than adequate for the needs of what a resource driven strategy needs.

December 2017

Joanna from Let's Talk Talent

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2017

I have worked with LOOOP for the last 18 months and have had a great experience

Pros

It is easy to use, very intuitive as as an admin and as a user.

Loading content is super quick and the functionality has improved every month.

The variety of content from links, video, quizzes gives the option to create resources that are timely and useful for learners

I like the push functionality of the system which enables you to create appointments to view for learners

I like the events functionality so you can create a blended approach

Cons

The analytics need to be deeper but the team are working on this so am comfortable that is in train.

The video compresses so sometimes can be glitchy when uploading

I would like the events functionality to enable admins to download lists of attendees

December 2017

Aisling from ASOS.com

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Great personal experience

This has allowed us to truly shift the learning culture in our organisation to a resource first approach. The team at Looop are so supportive and work really closely with us to make sure our learning has a great impact.

Pros

Looop has been a great platform for us- there are lots of reasons for this, but one of the strongest is around ease of use. It is so intuitive and in an incredibly short time we can get people up and running using Looop. It helps us to bring learning to our people really quickly, exactly when they need it.

March 2018

Julia from Bibendum Wine

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

This platform has been fantastic for meeting our needs

Off the back of using Looop we have found a home for all of our content, which is accessible to our users and can be accessed on the go. A perfect solution for what we need, and it helps that the support team are always quick to respond and implement changes

Pros

It's hugely user-friendly, it is easy to create and amend content. Navigation is easy, and the content is displayed in a very clean manner. The support team are really helpful, and they run the software dynamically, making adjustments to your needs which is great for us

Cons

For our needs it would be great if we had the functionality to input text boxes for our users to write in, which we could then download, and also host PDF documents

February 2017

Liza from Mah Sing Group Berhad

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2017

Easy to use!

I came across looop when we were searching for an e learning platform that was user friendly and not too 'clunkly'. To my surprise when I tested it out I found that it was a surprisingly easy tool to use to build resources as well as to keep track of users accessing the material. Because it is also mobile based it will make reaching new audiences a lot easier and take away the mentality of classroom learning when it comes to training. Getting employees to understand that learning comes in many shapes and forms (quizes, videos, polls etc.) helps to create better engagement with the material - and the ease of access creates more opportunities for all to learn at their own pace and most importantly, at their own time. Looking forward to achieving exciting things with looop!

Pros

User friendly for both the administrator in building resources and for the user to access resources.

Cons

Some tweaks could be made to allow more edits to what is seen, i.e. editing what is seen on the landing page, editing of cover photo for each resource etc. But I am told that these improvements will be made in the coming versions.

February 2017

Jeremy from Hudson Global Resources

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

LMS is dead - this is the future of online learning

This review will come as a surprise as we don't currently use the product, but man I wish we did! (Legacy system is the reason for this) I was introduced to the guys at Looop through mutual peers at a CIPD conference and embarked on a trial with them. Not only will they help you understand the new world of 'Resource first' learning, but also guide you through your very first project. Getting it right the first time is very important to them. After that it's plain sailing. The premise that learners drive what is important and useful is the linchpin of the platform. This not only drives massive engagement but enables the learner to obtain the information they really need while in the workflow. The technology is so easy to use, any one of your subject matter experts can contribute content, all the while seamlessly responding to your device of choice - mobile, tablet, laptop or desktop. The look and feel as well as the UX experience is current and fresh. It uses all the mediums of delivery that we as human beings are engaging with at the moment - short blog type descriptions, quick videos, one page resources, infographics and images. Not to mention that to compile and curate this information is effortless. If you're thinking of an online solution , don't waste your time on expensive complex LMS systems, it's simply not worth it. The power of this solution is severely misrepresented by the price - you wont find a better bang for your buck. Good team Great product Excellent results

Pros

Great customer support, ease of use, and a new current approach to online learning

Cons

None

October 2017

Jodie from MSMG

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functiona