WorkRamp Software


 

WorkRamp is a cloud-based learning management system (LMS) used by companies to train employees, particularly in telecom and IT. The software helps training managers monitor team member performance and provides a library of templates that can be used to prepare online course content.

Templates can be customized with company logos. A guide builder feature helps users create and edit training guides. Managers can also add process manuals and training videos in their course content. Written and multiple-choice tests and employee surveys can be conducted at the end of a training session.

The WorkRamp dashboard lists all employee tasks and sends reminders to complete pending assignments. An analytics interface enables managers to view and assess training data. The application provides a single sign on (SSO) feature and is AICC/SCORM compliant.

Support is offered via email and over the phone.

 

WorkRamp - Assessment sheet
 
  • WorkRamp - Assessment sheet
    Assessment sheet
  • WorkRamp - Skills list
    Skills list
Supported Operating System(s):
Web browser (OS agnostic)

21 Reviews of WorkRamp

Showing 1-20 of 21

 

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September 2018

September 2018

the best tool for my growing gtm team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Support

its amazing!!!!!

Pros

i love that its always coming out with new and innovative features like their challenges scorecards and their new design. because theyre so nimble and well thought out, workramp does more than any other lms platform combined

Cons

sometimes its hard to keep up with all the updates but their support team is a+ and completely unmatched by any other team out there so its not a problem

Review Source: Capterra
 


September 2018

September 2018

Good for Simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I'd recommend it to others for its simplicity to get the job done. But anything more specific or sturdy would probably have me turning to another program.

Pros

I like that you can do very basic training modules for employees. Setting up a page for your questions and answers is similar to that of a website like Wix. Dragging and dropping help simplify this training process. I find it's also a quick tool as well. If anyone in my company needs a quiz or short piece of training put together then we usually rely on Workramp. If you're not a supervisor then searching around Workramp is quite easy as well.

Cons

If you have supervisor privilege then the ability to search gets muddy. I often find myself having to start my search over after going down rabbit holes of old training pages. That can be frustrating if I am looking for a quick answer.

I also find the portals almost worthless. It's rare for me to type in a key word (like one commonly used within my company) and get the desired results. I often end up getting results that have little or nothing to do with what I am looking for.

Review Source: Capterra
 

Tory from Massdrop
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Equip sales with everything they need to dominate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that WorkRamp makes me feel like I have a 100 person sales enablement team when really it is a two-person show. Being able to scale the resources and trainings we offer at a global level has allowed me to not only save time but also provide my team with everything they need to be more successful.

Cons

The landing page for classes could be more easily accessible across the organization. It took me a while to figure out how to expose it to the entire org.

Review Source: Capterra
 

Victoria from HONK

July 2018

July 2018

Awesome customer service and product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Over the last 2 years, we've trained hundreds of people in operations using WorkRamp. We only have great things to say about their customer service: they are there when we need them.

Cons

We use WorkRamp so much that we've built up a ton of knowledge in their system over the years. We've recommended better ways to organize all the content we're excited to see the improvements they have in store.

Review Source: Capterra
 

Kathy from Amazon

June 2018

June 2018

WorkRamp is the clear choice for growing teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is flexible to create any type of training, learning path or certification. While there are a lot of features, they're explained intuitively and easy to grasp. One thing I like the most is the video integrations are on the same page making it really easy for teams to submit videos and review their progress.

Cons

Nothing comes to mind....I haven't encountered any issues with the functions/features I use on the software for work.

Review Source: Capterra
 

Mathew from Anomali
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Easy to use sales LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

WorkRamp is the best learning tool if you want something easy to create, assign and monitor progress. The really clean interface has helped me quickly build training using a lot of unique features while keeping the content clean and engaging. It's clearly a modern platform that was built for enablement teams to start having an immediate impact.

Cons

Can't say that I've had any negative experiences with this software. Anything that's minor is always fixed promptly by their customer success team.

Review Source: Capterra
 

Eric from GRX
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great onboarding tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using WorkRamp has completely changed our onboarding program from something that was difficult to scale to a culture reviving endeavor. After implementing WorkRamp, we have seen a significant shift in terms of new employee understanding, motivation, and growth. Getting our employees off to the right start has been a game changer, and it would not have been possible without WorkRamp's platform.

Pros

Using WorkRamp has significantly helped us scale our onboarding program. After implementing WorkRamp, we have seen a significant shift in terms of new employee ramp times. Getting our employees off to the right start has been amazing, and it would not have been possible without WorkRamp.

Cons

We would love to see more onboarding examples from other companies so we can compare our programs to theirs.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: March 2017

March 2017

 

Thanks Eric!!

 

Peter from La Bicicleta Verde

January 2017

January 2017

Training solution for global needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We operate a global travel company and needed a solution to train all of our tour guides. There are so many things we need to teach our guides - from how to treat customers to how to meet legal obligations - so we really needed a solution that would streamline everything for us. I love that WorkRamp allows us to convey our company culture and also accomplish our training needs. The personalisation is key!

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: January 2017

January 2017

 

Thanks Peter! Glad to be partnering with such a great company like LBV!

 

miranda from Bitnami

January 2017

January 2017

Using WorkRamp successfully as our global training platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
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We are using WorkRamp as our global training platform. Whether we are using it to onboard new hires or train team members on the latest talking points before a trade show, they provide us with the flexibility we need to train around any concept at any point. We chose them because of how lightweight they were to deploy and we are excited to continue using them for more use cases.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: January 2017

January 2017

 

Thanks Miranda! We're happy to be partnering with your team @ Bitnami.

 

Justin from Rose Rocket

December 2016

December 2016

Great Customer Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've really enjoyed working with the WorkRamp team--they provide some of the best support I've seen. We use them to help enable our sales efforts and now that we are using them I'm not sure how we did this before.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: December 2016

December 2016

 

Thanks Justin! We're happy to be partnering with you as well.

 

Kelsey from Bitnami
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Amazing tool but some functionality is elusive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We absolutely love using WorkRamp! We sent out a couple of training sessions with great praise from the team. However, there were a couple points of feedback:
- The difference between saving tasks and titles of tasks is not entirely clear.
- Employees didn't necessarily understand the difference between "next" and "mark as complete".
- Required action at the end of the session wasn't made clear. Employees just assumed they were done and left the training.

Pros

The ability to create sessions and tasks that easily incorporate other platforms (like Google Drive).

Cons

Some of the UI doesn't make processes clear to admins or employees.

Review Source: Capterra
 

Gagan from Cloud Insights

June 2016

June 2016

Must have for product launches

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

WorkRamp is a must have for product launches. It helps you distribute new product materials, sales collateral, and even testing exercises to make sure people are "getting it". We have a fairly technical product, so it's been extremely useful for our team.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: July 2016

July 2016

 

Thanks for the review Gagan!

 

Tushar from Twin Peaks Wealth Advisors

May 2016

May 2016

Personalized training that works

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

In the financial services industry, it's important to make sure our advisors are trained well. Giving sound financial advice is the most important part of our business, so we make sure every advisor is trained thoroughly for their job. WorkRamp has given us the platform to do exactly that: create training that is personalized and delivered in an easy to understand way. It also provides great tracking for us to make sure our training curriculums are effective.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: July 2016

July 2016

 

Thanks for the review Tushar! Glad that we could help train your team.

 

Kevin from Intercom

May 2016

May 2016

The best way to get managers involved with training

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

One of my favorite parts about WorkRamp is the ability to get involved in the onboarding process. Their system sends me notifications and updates as my reps are onboarding, which gives me the ability to coach and offer feedback. On days where I'm busy, I can rely on WorkRamp to keep me up to speed.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: July 2016

July 2016

 

Thanks for the review Kevin! Happy to be partnering with Intercom during your continued success.

 

Suhaas from Revfluence

May 2016

May 2016

Very satisfied with WorkRamp

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We bought WorkRamp as part of our effort to grow and educate our sales team. We work with both brands and agencies to create customized influencer campaigns, so we need to make sure our account executives know how to advise our customers on the best campaigns. Next, we plan on rolling out WorkRamp to our customer success org.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: May 2016

May 2016

 

Thanks for the review Suhaas. Glad we could help train your sales team and let us know if there's anything else we can do to help support you.

 

Ashley from Gemnote

April 2016

April 2016

Effective way to certify our sales team

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We put our sales team in front of customers very quickly; therefore, we need to be sure every team member is ready to convey the value of our solution. WorkRamp was extremely useful in helping us certify our new team members through video, voicemail, and email role-plays. Next, we plan to use them for on-going certifications.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: May 2016

May 2016

 

Thanks for the review Ashley! Happy to help your growing sales team.

 

Ian from Discotech

April 2016

April 2016

Helping us increase sales

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We were looking to improve productivity by implementing better training for our team. WorkRamp has been everything we've expected and more; with their software, we've been able to see a significant impact on our top line.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: May 2016

May 2016

 

Thanks Ian! Glad to hear we could help with your training requirements.

 

Christina from Equinix

April 2016

April 2016

Perfect for Client Services Training

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We deployed WorkRamp to help onboard and train our global client services team. For administration, their system was very intuitive and easy to navigate, plus I loved receiving their daily summaries with progress summaries. For our employees, they adopted it really quickly, so we've been able to transition from paper based training manuals to digital guides on WorkRamp. Also, since it's cloud hosted, there were no hassles of getting onto VPN; it was just click and go from any computer.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: May 2016

May 2016

 

Thanks for the comments Christina. We're excited to be partnering with Equinix to help with your training requirements, both domestically and internationally. Please let us know if there's anything else we can do to help make the experience even better.

 

Anthony from Lever

April 2016

April 2016

Great for onboarding and training

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've been using WorkRamp to onboard and train my sales team. It was extremely easy to get up and running and it's helped me ramp my reps faster than ever. I would highly recommend their software if you're looking to improve your onboarding process.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: May 2016

May 2016

 

Thanks for the review Anthony. Glad we can continue to partner with Lever to improve your onboarding and training process for your team.

 

Kenny from TBD

March 2016

March 2016

Modern, easy to use, and employees love it

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Compared to old and legacy options, WorkRamp sets a great example of what the onboarding and training experience should be like today. Their system took only an hour to get up and running and I was onboarding people in a flash. We received really positive feedback from our new hires after implementing their system. Felt great to know we were setting our great hires up for success through this software.

Review Source: Capterra

  Response: WorkRamp, WorkRamp

Date: May 2016

May 2016

 

Thanks for the review Kenny! Glad we could help onboard your new hires.