WorkRamp Software

4.81 / 5 (21)

About WorkRamp


WorkRamp is a cloud-based learning management system (LMS) used by companies to train employees, particularly in telecom and IT. The software helps training managers monitor team member performance and provides a library of templates that can be used to prepare online course content.

Templates can be customized with company logos. A guide builder feature helps users create and edit training guides. Managers can also add process manuals and training videos in their course content. Written and multiple-choice tests and employee surveys can be conducted at the end of a training session.

The WorkRamp dashboard lists all employee tasks and sends reminders to complete pending assignments. An analytics interface enables managers to view and assess training data. The application provides a single sign on (SSO) feature and is AICC/SCORM compliant.

Support is offered via email and over the phone.



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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of WorkRamp

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(18)

4 stars

(2)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 21 reviews

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June 2018

Mathew from Anomali

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Easy to use sales LMS

Pros

WorkRamp is the best learning tool if you want something easy to create, assign and monitor progress. The really clean interface has helped me quickly build training using a lot of unique features while keeping the content clean and engaging. It's clearly a modern platform that was built for enablement teams to start having an immediate impact.

Cons

Can't say that I've had any negative experiences with this software. Anything that's minor is always fixed promptly by their customer success team.

March 2017

Eric from GRX

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Great onboarding tool

Using WorkRamp has completely changed our onboarding program from something that was difficult to scale to a culture reviving endeavor. After implementing WorkRamp, we have seen a significant shift in terms of new employee understanding, motivation, and growth. Getting our employees off to the right start has been a game changer, and it would not have been possible without WorkRamp's platform.

Pros

Using WorkRamp has significantly helped us scale our onboarding program. After implementing WorkRamp, we have seen a significant shift in terms of new employee ramp times. Getting our employees off to the right start has been amazing, and it would not have been possible without WorkRamp.

Cons

We would love to see more onboarding examples from other companies so we can compare our programs to theirs.

Response from WorkRamp

Replied March 2017

Thanks Eric!!

August 2018

Tory from Massdrop

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Equip sales with everything they need to dominate

Pros

I love that WorkRamp makes me feel like I have a 100 person sales enablement team when really it is a two-person show. Being able to scale the resources and trainings we offer at a global level has allowed me to not only save time but also provide my team with everything they need to be more successful.

Cons

The landing page for classes could be more easily accessible across the organization. It took me a while to figure out how to expose it to the entire org.

July 2018

Victoria from HONK

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Awesome customer service and product

Pros

Over the last 2 years, we've trained hundreds of people in operations using WorkRamp. We only have great things to say about their customer service: they are there when we need them.

Cons

We use WorkRamp so much that we've built up a ton of knowledge in their system over the years. We've recommended better ways to organize all the content we're excited to see the improvements they have in store.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

September 2018

Good for Simplicity

I'd recommend it to others for its simplicity to get the job done. But anything more specific or sturdy would probably have me turning to another program.

Pros

I like that you can do very basic training modules for employees. Setting up a page for your questions and answers is similar to that of a website like Wix. Dragging and dropping help simplify this training process. I find it's also a quick tool as well. If anyone in my company needs a quiz or short piece of training put together then we usually rely on Workramp. If you're not a supervisor then searching around Workramp is quite easy as well.

Cons

If you have supervisor privilege then the ability to search gets muddy. I often find myself having to start my search over after going down rabbit holes of old training pages. That can be frustrating if I am looking for a quick answer.

I also find the portals almost worthless. It's rare for me to type in a key word (like one commonly used within my company) and get the desired results. I often end up getting results that have little or nothing to do with what I am looking for.

December 2016

Kelsey from Bitnami

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

December 2016

Amazing tool but some functionality is elusive

We absolutely love using WorkRamp! We sent out a couple of training sessions with great praise from the team. However, there were a couple points of feedback: - The difference between saving tasks and titles of tasks is not entirely clear. - Employees didn't necessarily understand the difference between "next" and "mark as complete". - Required action at the end of the session wasn't made clear. Employees just assumed they were done and left the training.

Pros

The ability to create sessions and tasks that easily incorporate other platforms (like Google Drive).

Cons

Some of the UI doesn't make processes clear to admins or employees.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

the best tool for my growing gtm team

its amazing!!!!!

Pros

i love that its always coming out with new and innovative features like their challenges scorecards and their new design. because theyre so nimble and well thought out, workramp does more than any other lms platform combined

Cons

sometimes its hard to keep up with all the updates but their support team is a+ and completely unmatched by any other team out there so its not a problem

April 2016

Christina from Equinix

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Perfect for Client Services Training

We deployed WorkRamp to help onboard and train our global client services team. For administration, their system was very intuitive and easy to navigate, plus I loved receiving their daily summaries with progress summaries. For our employees, they adopted it really quickly, so we've been able to transition from paper based training manuals to digital guides on WorkRamp. Also, since it's cloud hosted, there were no hassles of getting onto VPN; it was just click and go from any computer.

Response from WorkRamp

Replied May 2016

Thanks for the comments Christina. We're excited to be partnering with Equinix to help with your training requirements, both domestically and internationally. Please let us know if there's anything else we can do to help make the experience even better.

March 2016

Lyndsay from drchrono

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

Ideal solution for training your talent - would highly recommend!

WorkRamp has been a great partner to work with and they're constantly innovating with new features. We use their software to create personalized trainings for each role at our company. We also love the manager collaboration functionality, which gives managers and team leads the ability collaborate with their team members for real-time coaching and feedback. WorkRamp makes it simple to roll out new trainings to existing employee groups for our ongoing employee development initiative as well. They have great tracking metrics and their Excel export tool is extremely helpful.

Response from WorkRamp

Replied March 2016

Thanks for leaving the review Lyndsay! We're happy to partner with the great team at drchrono and please let us know how we can help in any way.

May 2016

Tushar from Twin Peaks Wealth Advisors

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Personalized training that works

In the financial services industry, it's important to make sure our advisors are trained well. Giving sound financial advice is the most important part of our business, so we make sure every advisor is trained thoroughly for their job. WorkRamp has given us the platform to do exactly that: create training that is personalized and delivered in an easy to understand way. It also provides great tracking for us to make sure our training curriculums are effective.

Response from WorkRamp

Replied July 2016

Thanks for the review Tushar! Glad that we could help train your team.

January 2017

Peter from La Bicicleta Verde

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Training solution for global needs

We operate a global travel company and needed a solution to train all of our tour guides. There are so many things we need to teach our guides - from how to treat customers to how to meet legal obligations - so we really needed a solution that would streamline everything for us. I love that WorkRamp allows us to convey our company culture and also accomplish our training needs. The personalisation is key!

Response from WorkRamp

Replied January 2017

Thanks Peter! Glad to be partnering with such a great company like LBV!

March 2016

Kenny from TBD

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

Modern, easy to use, and employees love it

Compared to old and legacy options, WorkRamp sets a great example of what the onboarding and training experience should be like today. Their system took only an hour to get up and running and I was onboarding people in a flash. We received really positive feedback from our new hires after implementing their system. Felt great to know we were setting our great hires up for success through this software.

Response from WorkRamp

Replied May 2016

Thanks for the review Kenny! Glad we could help onboard your new hires.

May 2016

Suhaas from Revfluence

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Very satisfied with WorkRamp

We bought WorkRamp as part of our effort to grow and educate our sales team. We work with both brands and agencies to create customized influencer campaigns, so we need to make sure our account executives know how to advise our customers on the best campaigns. Next, we plan on rolling out WorkRamp to our customer success org.

Response from WorkRamp

Replied May 2016