Intellect eQMS Software

4.64 / 5 (33)

Our advisors have recommended this product 7 times in the last 30 days

About Intellect eQMS


Intellect eQMS is a configurable cloud-based enterprise quality management solution that helps organizations across various industries to manage the quality and compliance of critical business procedures. Features include document control, complaint management, nonconformance, change management and more. Intellect eQMS is built on the Intellect Compliance Platform, which enables non-programmers to modify or build new business applications using drag-and-drop technology.

Intellect eQMS enables users to create, track and maintain conformance records, ensure compliance with management records and assign follow-up tasks for corrective and preventive actions (CAPA). The solution also helps users to track the intake of customer complaints, centralize record incidents to facilitate investigations, report results and close cases.

Intellect eQMS' document control module allows users to organize documents into a centralized database with approval workflows and audit trails. Users can also automate the routing, delivery, escalation and revision control of documents.

Additionally, the solution offers features such as risk management, employee training management and supplier management. Intellect eQMS can be deployed as a web application, mobile application, or both. Services are offered on an annual subscription basis that includes support via phone, email and product videos.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

33 Reviews of Intellect eQMS

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(21)

4 stars

(12)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 33 reviews

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August 2016

Kris from Optima Global Services Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Great Form Design, Drill-Down Capabilities and Dashboard

I think in terms of complication backlog, for us, our customers were a consulting outfit so any organization, any customers that have a very small or large IT staff and they have a backlog of work that needs to be done in terms of developing applications, I think this is a great fit for that kind of a model where you go in with no coding. You can develop applications as well as workflows very quickly. Great for Work Order Management! So for our need it has been very sufficient, very adequate. In terms of scalability, we have had no issues so far.

Pros

I would say the valuable features are the form design. The form design is extremely, extremely intuitive, and also the dashboard design. I also love the drill-down capabilities and so forth. I would say it's some of the two best assets in those features in the product.

Technical support has been knowledgeable and proactive. They're all very supportive and very good because one of the things that I always look for in a product is support. I've been with other organizations where support has been very lackluster, so this, Intellect is one of the better ones out there.

Cons

One of the areas that I'd like to see improved, or actually it could be added in, is integration with some of the other platforms. For instance Microsoft Office, SharePoint, CRM and all other platforms. One other thing that they really need to put in is that BPM is central to everything and that you are integrating right into your line of business applications, your line of business applications can be written in C-sharp, can be written in Java. You want to access that information and then create a workflow or create an application.

August 2016

Chris from HydroGeoLogic

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Customer Support Has Been Very Valuable

All companies grow and expand, there's a need to re-engineer processes to make sure that you are providing operational procedures that are efficient and effective and this is one way of doing it in a very value-centric manner. Initially, we bought the product and put it in place for roughly 15 to 20 users and now it's in place for about 260 users and that required very minimal scaling on our end. We use Intellect for purchase requests, HR onboarding, conflict of interest (COI), software release management, change request management, badge/business card request, and have several business apps being built at the moment.

Pros

The value that Intellect Platform in comparison to the other products that are out there, while still allowing you to provide a very effective BPM applications, is huge. Especially for businesses in our market, that small to medium sized business.

Intellect's technical support team is knowledgeable and proactive. Stability-wise, we haven't had any downtime with the product.

One of the most valuable aspects of working with Intellect has been the customer support, the direct interaction, it's been members of the technical staff and also account management. Even their executives have been available if we needed them.

Cons

The full HTML five support is key for us, so that we can start to utilize it outside of more than just in our standard browsers. I know it's something they're working on but it'll be great to see it in place once it finally is. However, the native mobile app option is great.

August 2016

Antoine from NutraHealthFood

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

It Helps Us Develop Summary Reports, Workflow Structure And Approval Process

Increased number of patients' participation by 300% in one year, and increased the number of providers 10 to 50. Increased revenue by two-fold and eliminated billing errors by 30%. No issues with deployment. The platform is very robust and provides alternatives with ease of use for data conversion or importing data from other systems. I started with one module; four years later, I had more than eight modules. The largest return on our investment was due to increased revenue which resulted in increase in patients' participation and reducing billing errors. Never had any data integrity problems; helped us achieve compliance.

Pros

Ability to rapidly develop an entire suite of applications, including work order management. Requires very little or no IT investment. Eliminates the need to develop logical and physical design. Requires no Web or Java technical skills. Excellent drill-down capability with no programming required.

Valuable Features:
The ability to quickly develop a master-details relationship.
Drill-down capability from anywhere, whether you are on the chart, table or screen.
Develop a consolidated tables with summary reports, and the workflow structure and approval process.

Cons

Room for Improvement:
Charting capability.
Provide additional chart types and dimensions, and to allow more flexibility when using charts.
In addition to importing flat files, allow dynamic use of imports

August 2016

Michele from Merieux NutriSciences

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Intellect Review

The Intellect Platform can be used for a wide variety of business applications. We used the platform for the following apps: Document control (global) Training records Customer complaints Internal non-conformance Approval to use methods Shorter time to get people trained and have the records require Global visibility to issues Compliance Quality management

Pros

Easy to use, great support, Intellect works very hard to make their customers happy.

Cons

Wish we could develop more applications - not a negative for Intellect, but for my company.

August 2016

Ed from Jacobs Engineering

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Customizable to your business process and work order needs

Used for managing a $2B construction project, specifically for construction management, risk management, permit management, safety, compliance and contract management.

Pros

Intellect is very flexible and can be customized to the exact needs of the business process. The software is very end-user friendly and easy to use.

Cons

Even though the platform is completely flexible, it is still helpful to have high level staff with some programming experience to deal with the complex back end of implementation.

August 2016

John from PeProSo

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Best rapid application development tool for non-programmers!

Built numerous quality, training management, learning management systems (LMS), work order management, document management and contract management apps that helped to improve productivity, reduce paper, and address audit and compliance needs.

Pros

Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don't have a connection to the internet.

August 2016

Ahmad from BPM Advisors

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Intellect Makes Word Order Management Easy

In our business of advising clients in designing/re-engineering of end-to-end workflow processes and work order management, we've seen no other application that provides so much value, ease-of-use, and flexibility.

Pros

Designed by non-coders to be used by business users to make work order automation easy. It is truly a drag-and-drop application development platform. Instead of users having to master the built-in logic and workflow that come with an out-of-box application, Intellect lets the users define logic and process flow on the fly, and adheres to those until the users decide to make a change.

Cons

When you provide so much flexibility at pretty affordable price, somethings bound to stay at the cutting floor. Intellect could add more seamless integration (more than what they have now) - to stay ahead of the curve.

May 2010

Ahmad from BPM Advisors, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2010

Interneer puts 'Business' back in BPM

If you are looking for solution that is extremely malleable in terms of configuribility, usability; this is your application. You can not find a better suited product in any price range

Pros

Designed by non-coders to be used by Business users. It is truly a drag-drop application designed with most technology aversed users in mind.
Instead of users having to master the built-in logic and work-flow that come with an out-of-box application, Interneer lets the users define logic and process flow on the fly, and adheres to those until the users decide to make change.
One of the best comments I heard during the product demo from clients IT staff was: " The in-house developers should be really worried about this, 'cause this can get them out-of-job pretty quick'.
it is truly a multi-modal platform, where system integrators and customers can use it for a wide range of areas: from CRM, to documentation management; from construction management to patient nutritional progress assessment etc.
In our business of advising clients in designing/re-engineering of end-to-end workflow process, we've seen no other application that provides so much value, ease-of-use, and flexibility.

Cons

When you provide so much flexibility at pretty affordable price, somethings bound to stay at the cutting floor.
However, Interneer would need to add more seamless integration (more than what they have now) with mostly widely used suites like MS Office, offer mobility via PDA etc. - to stay ahead of the curve.

August 2016

Fulberto from American Specialty Health

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Build Any App

At ASH we have different usages for Intellect. We are using it to solve problems from work order tracking to Human Resources temporary employees to quality. In total, we have built about 30 apps on Intellect.

Pros

The workflow. It is easy to create and to follow. You can use it for anything!

Cons

I like everything about Intellect. It is easy to work with. Nothing negative.

June 2018

Alice from Implant Innovations

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

My experience with Intellect has been fraught with obstacles but good as all obstacles were overcome

Reduce the amount of manual redundant work done by our quality department.

Pros

The best thing about Intellect eQMS is the flexibility the program offers. They provided a baseline for me to build from and adapt to our current quality processes without having to repeatedly validate the software.

Cons

What frustrated me, when I initially purchased the software, is that there were no clear instructions on how to use the modules out of the box. Unless customers had the budget to gain customer success support, you had to figure it out on your own. Luckily the program is relatively easy to figure out, but it was still frustrating not understanding the processes that are happening.

Response from Intellect of Intellect

Replied June 2018

Hi Alice, Thank you for your valuable feedback! It was a pleasure working with you to improve our documentation based on your feedback. We appreciate your support and testament to the flexibility of our eQMS product suite and compliance platform. We look forward to continuing to work with you and your quality department. Best regards, Peter Hargittay CMO & VP of Business Development

February 2017

Frank from A Franklin, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Why isn't everyone using this?

We are deploying this product as part of consulting projects for customers who need BPM support as well as new product develop support. For BPM, this is a natural solution - as you are thinking through the solution, you can describe the what needs to happen using Intellect capabilities. The workflow, the screen views, and related data can all be set up as you are describing the solution. Taking the solution description (Intellect-based) and translating that into a working solution becomes a matter of connecting the elements through Intellect functions. No need to translate from white board to paper to automation. Because of the capability, we also use Intellect to drive Minimum Viable Product (MVP) development for start-ups. Allowing rapid product development and launch to get to the customer faster and build a sustainable solution. Sorry I didn't know about Intellect years ago.

Pros

You can use Intellect to deploy as you conceptualize. It supports agile development and gets to customers faster.

Cons

I haven't run into anything yet.

February 2017

Noel from Digital Value Creation LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2017

Robust solution, rich in capability, provides a gateway for businesses to enter the digital economy

Intellect Accelerate provides businesses a rapid yet robust means of digitizing processes at easily justifiable cost. The solution is scalable and sustainable. So if "time-to-value" is the initial driver then richness of capability is the reason businesses will stay with Intellect for the long haul.

Pros

Richness of capability, robustness of architecture and underlying architecture. Moves the focus away from technology delivery to business solution development.

Cons

No major concerns. This is a mature system with a solid track record.

April 2018

Henry from App factory

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Save time and money , document your jobs start to finish.

The entire last mile takes place on this app and we are very happy with the team.

Pros

Interneer Intellect platform for business operations gives us a 360 degree view of our sales operations. With live updates from the field we are able to take smarter and smooth decisions and handle unforeseen situations.

Cons

Very customer friendly and easy to use.
No cons

August 2016

Shawn from Nextware Technologies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Powerful Platform for QMS

Intellect offers a robust platform for QMS that can be easily customized. We're able to standardize our processes within our business requirements and show a complete audit trail to meet regulations and compliance.

Pros

- No need for low level programming to build your data model and your database
- Can quick build a web application and automate the business process it supports
- Smart, competent, and friendly support team

Cons

Cannot think of any

May 2012

Hussain from National Signs Ltd.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

May 2012

Simple yet Powerful

Great company to work with. They listen to you, ask questions if they dont understand and present solutions that aligns with your vision.

Pros

Ever since we have implemented the Interneer solution we have seen our company transition into this new age of Self Service and Real Time Information processing. The ease of use has enabled us to automate and enhance a lot of our manual processes. We have reduced our shop drawing prints by 80% & we are constantly developing new functionalities and making the old ones efficient as interneer releases new version as part of their ongoing commitment to product development.

Cons

If the development and user environments can utilize Drag and Drop functionality it will speed up development time and will also help user retention and adoption.

May 2010

Steven from County of Humboldt

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

May 2010

County of Humboldt OnTrack Permit Tracking System

Very satisfied with the investment. Exceeding system integration goals across three departments and four divisions.

Pros

Probably the most flexible product on the market. Able to configure a custom configuration based on our unique workflow needs. Didn't have to conform our operations to a rigid solution. Able to learn configuration in-house so didn't have to rely exclusively on professional services. Interneer was willing to add features to the product to meet our project needs. Professional services staff were easy to work with and solution oriented.

Cons

Learning curve can be steep for some users. Some aspects of configuration interface not intuitive. Lack of detailed documentation an issue.

May 2010

Antoine from NutraHealthFood, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2010

INterneer BPM Software

I strongly recommend to continue to maintain focus on the BPM and workflow capability, but also focus on extending the concept or model into the full application development segment, while keeping in place the power of "Intellect" and ease of use for rapid development and on-going maintenance

Pros

Ability to rapidly develop an entire suite of applications. Low cost entry level for small businesses. Requires very little or no IT investment. Eliminates the need to develop logical and physical design. Requires no Web or Java technical skills. Excellent drill-down capability with no programming required.

Cons

Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.

May 2010

Kristine Norina from Stillwater Designs & Audio, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

May 2010

Intellect Project Management Database Review

Cheaper trainings for the software would be good. Perhaps adding more 3rd party software like MS Project, and others will be very useful.

Pros

The idea of having a single database where you can find all project details and can track the progress of the project is pretty neat. There are some areas that can be improved like when adding projects and saving, you have to go back to the home screen to be able to open the project you have saved - this feature can be improved. Tab performance can be improved too.

Cons

I wish MS Project was built into it since this software is heavily used in my job and for sure other companies, who deals with scheduling a lot.

June 2018

John from Global Power Technologies Group

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

June 2018

Great potential. Initial configuration needs to be selectable.

Flexible and powerful

Pros

Highly configurable - easy to build and deploy custom applications for a wide range of business needs.

Cons

All configuration choices are already pre-defined at launch. So, designer needs to go find the settings in each module to make changes.

May 2010

Ed from Jacobs Engineering

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2010

Project Managemen Information Systems Administrator

I highly recommend Intellect as a BPM solution as it has the capability of dealing with simple to complex business processes. Interneer staff are dedicated to their clients and readily available for support for implementations and issues that arise.

Pros

Intellect is very flexible and can be customized to the exact needs of the business process. The software is very end- user friendly and easy to use.

Cons

Even though the platform is completely flexible, it is still helpful to have high level staff with some programming experience to deal with the complex back end of implementation.