IQS Software

4.17 / 5 (27)

Our advisors have recommended this product 1 time in the last 30 days

About IQS


IQS offers an enterprise quality management and compliance software solution for midsize to large global manufacturers. It is suitable for manufacturers that operate in industries such as automotive, aerospace and defense, oil and gas, medical device products or any discrete manufacturer. 

Core process functions within the IQS software include supplier quality, customer complaints, nonconformance, corrective actions, document control, employee training and competency, PPAP, FMEA, audit management, equipment maintenance, gauge calibrations, inspections, SPC and more.  Manufacturers can use this system to satisfy quality standards such as ISO 9000, IATF/TS 16949, AS 9100, ISO 14000, ISO 13485 and FDA GxP.

IQS is an integrated data hub providing insight into performance and risk-related metrics as well as giving real-time updates on production. This solution offers cloud-based or on-premise deployments with subscription licensing.



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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

27 Reviews of IQS

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

4 stars

(13)

3 stars

(5)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 27 reviews

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October 2016

David from Classic Turning, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Great solution for medium sized business or large enterprises

There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that. We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured whether you're one location, or many across the globe. Implementation with existing systems was a breeze. The only downside I can see aside from the old interface would be that development work seems focused more on helping large enterprises get the most out of it. The complexity may be a bit much for a smaller business. Have been to the user group meetings and met many of the staff personally. The customer service has always been above and beyond.

Pros

Active development and great customer support. Covers all features our quality department required.

Cons

Forced Internet Explorer usage for Web 2.0 version. Interface tends to lag a bit when tabbing through fields.

Response from IQS of

Replied October 2016

Classic Turning is a valuable customer to IQS, David, and we thank you for your candor in this review. With the upcoming customer product webinars, you will learn even more about how IQS has made the user experience a top priority for every person in any size company. We invite you to login to the support center to see all current customer announcements.

October 2016

Carl from Red Dot Corporation

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2016

Equipment Maintenance with IQS software 2016

We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

Response from IQS of

Replied October 2016

Your story about how the IQS software has made an impact to your job is inspiring, Carl. It is great to hear how Red Dot Corporation is able to wow customers during audits and support employees with the reports they need. Thank you for your review, and be sure to check out iqs.com for a list of the quality management processes we support.

November 2016

steve from Freedman Seating company

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2016

External Quality MGR/ ISO Mgmt. Rep/ SQA MGR.

I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.

Pros

Ease, Information at your fingertips along with how quick it is to get info , charts, past history.

Cons

I would make all charts or logs with the ability to view on a full screen.

Response from IQS of

Replied November 2016

Thank you, Steve, for taking the time to review IQS and recommend us to others. The experience you've had with using IQS during audits is a great testimony to how an organization can be truly helped with an integrated quality system. Your suggestion has been passed on to our product services team for evaluation (they may be in touch with you). Freedman Seating is a valued IQS customer, so please reach out to your services team with any other product suggestions.

November 2016

Michelle from MTD Products

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

IQS Review

My company has been using IQS for our Quality system for aver 20 years. It has proven to provide us with all the funtionality that we require to be a leader in our industry. The IT Customer Support is by far the best I have ever dealt with.

Pros

There is a alot of funcitonality available with the software.

Cons

The web is not very customizable. Everything seems to require a new deployment.

Response from IQS of

Replied November 2016

MTD Products is one of IQS's longest standing customers - so thank you, Michelle, for sharing your experience with IQS. Our technical support team loves to hear that you are rating them with an A+. To keep up to date with customer announcements and helpful tips, visit the Support Center anytime. We look forward to serving MTD for many more years.

October 2016

Kathy from Alcoa-Arconic

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2016

Good Product

IQs is a good product, though in its current state needs to be a bit more user friendly and term friendly. If you want more than Quality personnel to use this software than it needs to be able to be understood by common staff and management. Navigation is somewhat difficult but once you get use to it, its gets better.

Pros

capabilities

Cons

not user friendly

Response from IQS of

Replied October 2016

Thank for the review, Kathy. IQS's most recent version -- IQS on the Trubox┬┐ platform -- is designed to ease the user experience, as we've learned that user adoption is one of the biggest challenges for the manufacturing industry. Our aim is "quality for all". Please reach out to your sales contact to see all that the newest version of IQS can do for your company.

January 2017

James from Delta Faucet

Company Size: 1,001-5,000 employees


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

January 2017

Good Software but Clunky

Data entry is very cumbersome compared to the Access databases we used to use. We stopped using part of it several years ago and went back to Access because of the time required to click one button after another and switch between tabs. The Access database allows all data entry to be done on one screen and is at least 10 times faster. Also need simpler inspection plan setup ability and the ability to link to pre-set characteristics that are used across multiple product numbers so that a change to a specific universal characteristic is pushed forward into all product using this characteristic. Also need a way to link component parts to an assembly so a change to any component part is pushed forward into all the assemblies that use this component.

Pros

Overall a good system.

Cons

As stated above, clunky data entry and hard to maintain inspection plan changes.

Response from Karleen of

Replied January 2017

Hello, James. Thank you for taking the time to review the IQS software. As you may be aware, IQS has made great strides in the user experience with more recent versions of the software. Your sales and customer service teams have been contacted and are willing to offer your team the opportunity to see the newest capabilities and UI of IQS on the Trubox platform. As always, please access the Customer Support Center for technical updates and a channel in which to communicate with IQS.

November 2016

Steve from Curtiss Wright

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

IQS Review

I use IQS for Supplier Quality every day, the AVL, Supplier Nonconformances etc. I love the new version.

Pros

Ease of use.

Cons

Supplier Audit Checklists - Cannot see the whole question.

Response from IQS of

Replied November 2016

Steve, we appreciate you taking the time to review IQS on Capterra. Supplier Quality is a hot spot and IQS focuses on this functionality. We are pleased that Curtiss-Wright has benefited from the use of the functionality within the IQS software. Be sure to login to the Support Center to share your wisdom with other IQS customers who are just beginning their implementation of Supplier Quality.

July 2017

Jim from Delta Faucet

Company Size: 1,001-5,000 employees


Ease-of-use

5.0

Customer support

3.0

Functionality

4.0

July 2017

Very nice software

Pros

Setting up devices such as gages and setting up inspection plans is very easy to do. The skip lot system works like a charm.

Cons

There should be a way to have "master" characteristics that can be linked to inspection plans for assemblies that use multiple component part drawings. This would allow a change to be made in one place on a sub-assembly that would be pushed into all the assemblies they are part of.

November 2016

Trenda from AGC Automotive Americas

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2016

Review of IQS Quality Management Software

I work with IQS Software daily, the benefits make my job duties so much easier, the automatic notifications for items save me so much time. The Software has allowed my company the ability to organize everything from audit reports to PPM tractability

Cons

Little hard to navigate and learn

Response from IQS of

Replied November 2016

We are pleased to hear how IQS has saved you time, Trenda - thanks for taking a moment to comment on the benefits of the IQS software to AGC Automotive. It's wonderful to note that you would also recommend IQS to others.

October 2016

Anton from US Tsubaki Power Transmission

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

QMS, Maintenance, Training, ECRs, Complaints, and more - all in one place

Based on our years of experience with IQS software, we feel that it's a very capable software with more and more benefits realized the longer it's used. Highlights include customized screens, auto and manual emails, reporting limited by your imagination only, integration with any ERP system, and a password-protected approval structure to support all industries incl. highly regulated ones. IQS is a truly versatile system. Tsubaki uses it to manage complaints, employee training, external/internal/supplier audits, equipment maintenance, nonconformances, CA/CI/RP projects, calibrations, supplier accreditations (ISO certs etc.), engineering change requests, floor inspections, APQP elements, track quality costs. And we're not even close to using all features of the system. The interconnectivity of