Cerner PowerChart Software


Cerner's PowerChart is a hybrid Electronic Medical Record (EMR) solution that caters to clinicians in hospitals and ambulatory facilities and helps them to create multi-entity electronic medical records. The solution also provides capabilities for on-premise deployment. It provides various built-in templates that cover various specialties, thus serving a wide range of medical providers.

PowerChart coordinates care between multiple locations and practitioners, helping users manage duplicated records while still giving staff flexible documentation options. These documentation options are reflected in the solution’s database of templates and customizable procedure workflows.

PowerChart is ONC-ATCB certified and Meaningful Use Stage 1 and 2 certified. Its patient portal helps providers to manage patient communication by sending appointment reminders and enabling patients to access their medical records.

PowerChart offers support via phone, FAQs and Cerner's online client portal.



79 Reviews of PowerChart

Overall rating

3.63 / 5 stars

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Showing 1 - 20 of 79 reviews

November 2018

Nathaniel from IU Health

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Cerner Powerchart Review

Overall experience was good. I was initially trained on Cerner Powerchart. There are better EMR systems out there as far as flow, successful add-ons, and auto saving features. However, I must say that the ease of charting on systems and pages within the original body of Powerchart software flows very well. I love the short cuts that I am able to use so that my charting time is much faster than veterans using the system. The customization of pages for each department makes it very friendly for the user. And best of all that customized organization you are used to having follows you in case you float to another unit.

Pros

The Pro's about this software include that it can be customized to make changes throughout every department within the hospital system that uses it. This makes the software versatile. I have seldom had a tired day without running through the routine of charting on patients but Cerner allows for the quick access lists of options in my charting that can be expanded when I need it to jog my memory for the descriptor needed in my charting.

Unlike other charting systems I have used in the past, a default collapsed list of charting options in Cerner is very helpful. Additionally, Cerner has a lot of built in quick access options for charting that my fellow coworkers asked me to teach them. The ability to chart without the use of a mouse makes everything fly by. This is especially important when the mouse at a charting station doesn't work well.

The best part of the customized organization on any specific hospital unit is that this organization of information follows you when you float to other units. This means that if you need to help your buddy unit out the charting time will not slow down due to being in a foreign environment. Very Very Very helpful!

Cons

There is not a built in auto save feature in the charting. The ability to alter charting during my shift is important but there should be a time limit or window within which change to the charting can be counted as initial documentation. If you currently save every so often to ensure your work is not lost and realize information documented was inaccurate then there is a flag on whatever information you change showing that a mistake has been made. This is an unfortunate drawback which points to the lack of autosave features.

One other big con to the system is that when outside information is integrated, such as education material from a subscription database online, the patient chart only reflects information documented when added through specific links within Cerner. As an example if you add documentation that you printed off a handout for the patient you cannot link the handout to the patient chart after the fact. This means that prior to printing anything you HAVE to enter the database from a specific designated page in Cerner and attach it to the chart. Only one way in and one way out.
Poor organization in the add-ons in Cerner.

April 2017

Javier from South Florida Pediatric Partners

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

365 Medical EMR

Must customizable EMR solution I've had the pleasure of working with. Customer support is just a phone call away and they always answer in 5min or less. Powercharts allows providers to customize macros and auto text in order to streamline their daily workflows. Solutions also provides voice recognition and is compatible with Microsoft and Apple computer. Front desk Sheduling system allows offices to configure call protocols, auto verifies insurances and makes registration paperless. System does seem overwhelming at first, but like everything else if the user is willing to learn and puts their part in customizing their favorites the system simplifies their workday.

Pros

Very customizable to any practice specialty.

Cons

When there are parts of the software that can be improved an enhancement needs to be submitted. These enhancements take a long time to take effect.

February 2018

KRENCISWEL from Primary Health Care Corporation

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Excellent

Less paperwork, less patient waiting time, efficient and accurate management of samples through the use of barcode system within the software.

Pros

I have been working with cerner powerchart since 2016 and it has been very helpful with managing patient orders specially with regards to clinical laboratory test orders. It is very organized and all clinical orders are separated by classification. It has decreased the patient waiting time and processing time for the lab where I am working. Overall its very helpful to medical professionals like me.

Cons

There is really no cons for this software. Occassional downtime, updates and server problems but those were just minor technical difficulties. And are always adressed by the support team efficiently.

February 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

February 2019

Powerchart review

Once you learn Cerner Powerchart, it is a great software, very user friendly, organized, easy to navigate.

Pros

I use this software at work to access patients charts, send messages to other healthcare team members, and to document. Charting is very easy, software flows well. There are lots of shortcuts that make work faster. Pages can be customized to make everyone’s work more efficient and personalized. Search buttons within patients charts are also very useful when learning more about their medical and medication history. This software makes patients’ chart very well organized, easy to find all the necessary information, easy to look up and updated patients’ information such as pharmacy, medications, allergies.

Cons

Frequent software updates are often times less useful and more confusing than previous version, takes some time to learn and get used to it. In some cases support team needs to be contacted to reverse or modify new updates for software to be more user friendly. Occasionally there are problems with the serve, errors when logging in, which are addressed by support team in a timely matter.

December 2018

David from Moffitt

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Easiest way to find patient information and keep it organized

As someone who speaks with patients on the phone constantly, I find it useful to be able to open multiple Powerchart files at once. This keeps me focused on the task at hand and after a phone call I can return to the previous patient I was working on. All in all this program has been a life saver.

Pros

The amount of information that is able to be found on this software and organized is truly amazing. This program makes it simple to find patient information in seconds and utilizes the ability to open multiple patients at the same time when things get frantic. I really enjoy the layout of the tabs and subsections within them, as they make it easy to find certain aspects of a patients file without digging through everything and wasting time. As long as staff members upload the information and keep it current there are no problems keeping track of a patients medical record and information.

Cons

I dislike that the software is not always intuitive. Some times there is information that I would like to find, but until I am trained on where to find the information in Powerchart I cannot locate it quickly. With that said, I believe there is simply a large learning curve for so much information and it will just take time - not really a fault in the service itself.

January 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Medical software at its finest

Pros

I have been using Cerner Powerchart for over four years and still consider it the best medical software. I find the layout to be easy to navigate and extremely user friendly. Unlike so many other software, you dont have to click through tons of boxes to complete a simple task

Cons

I really love this software and struggle to find cons. Occasionally when I click on the software icon the software doesn't load and occasionally when I'm using the software it freezes and I have to close it and reopen.

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

January 2019

Cerner Extended care Road Notes

Then individual applications work great but you still end up having to chart things multiples times because the applications don't communicate with each other. I think you should be able to document in the the nurses note an update to physician order or careplan and the information automatically update the other applications.

Pros

The nurses note flows well and is quick to complete.

Cons

The nurses note does not communicate with any other applications like care plans or physician orders. You have to leave the nurses note to update care plan or enter a new order.

September 2016

Sara from Rocky Mountain Care

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2016

Antipsychotics and Interventions

We started on Powerchart in Feb 2015. At that time our antipsychotic rate for residents on dementia was at 15.8% With the use of the behavior tracking and the interventions in PowerChart we have successfully reduced our antipsychotics to 4% !

Pros

I really like the Behavior Eval/Intervention sections. With the use of Results Review you can see what was documented and what intervention was used in a report form to use in your Psychotropic Meetings.

Cons

The only thing I would say is a con is that there is no "Other" or free text box in the behaviors to choose or track something more specific.

December 2018

Alex from Moffitt Cancer Center

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Excellent for patient tracking!

Pros

The best software I've used for tracking patient's history and orders. It helps me accurately organize and make sure all radiology orders performed for selected patients are attached to their specific radiologist reading tests.

Cons

The only difficulty that I came across with at the beginning was finding reports and documents for patients when they were requested. With some training this task becomes pretty easy making this software absolutely useful!

October 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Cross functional amazing

Pros

Everyone could use it to serve the patient the best, from in house staff registering and obtain images of id's or insurance information, to providers to document patient's care and keep reports, to billing departments for insurance verification or printing medical reports. It was a 1 stop shop for medical purposes.

Cons

Training was non me, i learned everything on my own. But that could of been a company decision and not a software issue.

January 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

January 2019

Better data, better care

Continuity of care.

Pros

THe amount of detail available to input and view. All caregivers use the same system and so that information is visible in the same system. I love seeing when PT has walked my patients and how they did if I can't track done the PT, or how a respiratory treatment has gone. This is so helpful in keeping up to date on how all caregivers are viewing the patient, when a one on one visit is not feasible.

Cons

IT takes a while to pick up all the skills needed to use it and adjust to the format, but only because it has so much functionality. So that's natural.

October 2016

Nicolas from Puerto Rican Family Institute

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

October 2016

Extremely poor value for the money

The user experience is completely not user-friendly, often needing ongoing clarification for what are basic searching or to complete basic routine activities. Amazingly poor UX/UI layout, and often confusing. The customer services has been all along a nightmare. For more than two months initially in March 2016 when we wanted to start this system we were forced to keep calling in prescriptions to pharmacies & writing controlled medicines for 5 days because the system wasn't working -and Cerner telling us they didn't know what was the problem. Later on when we were eventually able to e-prescribe non-controlled substances still we were forced to get a NY State waiver for controlled substances because the company couldn't get it resolved in more than a month longer. Worse, they blamed our IT team here when was clear it wasn't the case. This was more frustrating as this was happening while we're busy seen patients. Support was spotty at best, often the IT people been forced to resolve the problems themselves, or improvise, while the agency I'm working was paying Cerner money. Even now (10/18/2016), the e-prescribe system, that claims it has a renewal option for old medications, it doesn't work for controlled substances (some do, some don't) , so many of us have always to re-write as a new prescription all controlled medicines. I'm a psychiatrist but I've also some formal training in UX/UI design, and to write code, so I'm probably better understanding computers than the usual MD, and even for me the system was an impossible crazy task. I also work with other e-prescribe systems in other agencies, and comparing apples to apples, the other systems are much cheaper and much, much better, and very much easier to use. It's amazing how poor service you can get paying big bucks! And here, this is one glaring example. Buyer beware!

Pros

Easier to write progress notes.

Cons

What I wrote about e-prescribe.

December 2018

Becca from VCU Health

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Cerner

Pros

I love cerner - I've worked in multiple hospitals, and Cerner is the easiest, most detailed software for patient care and charting. It is up with the times, easy to navigate, allows the RN to be as detailed as he/she needsto be, it is easy to use, and makes sense.

Cons

I dislike down time, but that's nothing we can really control - it needs to happen, and we adapt.

December 2018

Elana from Carolina Heart Specialists

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

EHR for Hospital

I have been happy with utilizing the system overall. It is the system our local hospital uses, so we login to assist in retrieval of records for upcoming appointments.

Pros

I like that I can easily find the information I am looking for in the system.

Cons

I do not care for the several different logins to get into the system. Unless you are at the facility, you have to go through a 3-4 step login process.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

Sometimes difficult to navigate

Pros

PowerChart is a comprehensive electronic medical record powered through Cerner. Results and notes can be seen immediately after being posted and is available to all caregivers that have legitimate access.

Cons

It is sometimes difficult to navigate the software. I think the tabs and notes can be better organized for ease of use.

December 2018

Brean from UPMC

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

4 of 5

Functionality

3 of 5

December 2018

Cerner powerchart review

Pros

Cerner powerchart is an easy to use system. It is very easy to use and has multiple ways to chart on the same topic- making it very user friendly

Cons

There are many areas of powerchart that are very repetitive and make you chart the same thing multiple times. Med Recs can also be confusing for beginners using this system.

December 2018

Rebecca from VCU Healt

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Cerner

Pros

I have worked at many hospital systems, and Powerchart LTC is by far the easiest, most up to date, and simplistic software I have used. It makes sense, allows the provider/RN to be as detailed as they want, and it is easy to navigate.

Cons

no con's. I love Powerchart and I hope my hospital always uses it.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

Better for nurses than for lab

Pros

Easy to access all areas of a patient's chart. All physician reports and scanned reports can be retrieved in one area.

Cons

You can change your view of results from table to group, but it must be done each time you log in rather than maintaining settings. Also you can't permanently close plans to view only orders.

January 2018

Kelsey from Memorial Regional Cancer Center

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2018

Powerchart is valuable to have because many different healthcare entities use this software.

Pros

It is easy to access and locate lab results. I like that you can see the results of certain diagnostic tests, as well as other tests even if they were not ordered by your physician.

Cons

It is easy to choose the incorrect encounter for a patient to make it hard to locate results. The software is not self-explanatory.

January 2018

Mallory from Regional One Health

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

January 2018

Cerner is by far the easiest, most user friendly EMR available.

Pros

The maintenance on the software is minimal. It's stable and Cerner helps maintain a lot of it. We use all of the applications available and have been so pleased.

Cons

It's a whole system, so downtime includes taking everything down. You can't do it piece by piece. This causes downtime for the entire organization.